Advance Auto Parts

www.advanceautoparts.com

Advance Auto Parts Reviews

Updated 23 January 2015
Updated 23 January 2015
786 Reviews
2.9
786 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
459 Ratings

Review Highlights

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • Team members working together to make a great environment (in 22 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 69 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Clerk
    Former Employee - Counter Clerk

    I worked at Advance Auto Parts

    Pros

    Stays busy. Lots of interesting customers

    Cons

    Part time, would like full time

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Parts Pro in Jamestown, NC (US)
    Current Employee - Mobile Parts Pro in Jamestown, NC (US)

    I have been working at Advance Auto Parts part-time (more than an year)

    Pros

    lots of learning and room for possible advancement.

    Cons

    key word is POSSIBLE. so don't hold your breath on that raise or promotion.

    Advice to ManagementAdvice

    a lot of people may be happy with 8 dollars an hour. but to make most employees truly happy, you have to stop scraping the bottom of the barrel when it comes to pay rates.

    Recommends
    Negative Outlook
  3.  

    good place to work for if your locking for good hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver
    Former Employee - Delivery Driver

    I worked at Advance Auto Parts part-time (more than an year)

    Pros

    fast pace workplace good hours if your hungry

    Cons

    small roster tuff to take time off with screw the team over.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great co-workers but a lack luster corporate system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro in Tampa, FL (US)
    Current Employee - Retail Parts Pro in Tampa, FL (US)

    I have been working at Advance Auto Parts full-time (more than 3 years)

    Pros

    Truly helping customers in a rough time, and creating lasting relationships with coworkers.

    Cons

    Goals are adjusted until they are nearly unreachable. Small payoffs for success.

    Advice to ManagementAdvice

    more realistic goals for the team members.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    I am an Auto parts professional.I have been in the auto business for 20+ years and I am a quick learner.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    I am good working with others or alone.I can help supervise people and ber supervised myself without issues.I love my job and enjoy working with the public for the most part.

    Cons

    The pay is lacking.I knew what the pay was when I started but I expected to move up a little faster I guess

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company overall. Very well rounded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Parts Pro in Wilmington, DE (US)
    Current Employee - Retail Parts Pro in Wilmington, DE (US)

    I have been working at Advance Auto Parts full-time (more than an year)

    Pros

    Great team work and goals are easily attainable.
    Great business model.
    Excellent benefits from medical to discounts and promotional gifts.

    Cons

    Promotions usually occur when another store needs fixing. They move people round and if the problem is not taken care of, they tend to shun the blame on the crew that took over.

    Advice to ManagementAdvice

    Notice talent when it is presented in front of you. Don't sweat small things and give someone the opportunity to prosper. If they can't handle it, train them on it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Lots of energy and enthusiasm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    Great company and great team. Making the right investments in the company to truly achieve success. The mission to Be The Best is definitely on its way!

    Cons

    Need more diversity of experience from other industries and market segments. Need to cross pollenate from other parts of the organization as well.

    Advice to ManagementAdvice

    Your leadership is spot on. Use caution in assuming that the rate of growth will continue. Yes, we'll continue to grow, but let's examine more closely how/where we grow.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    they treat me well. salary is competitive

    Cons

    sales goal culture, goals arent terrible, but you are up against last year's store performance.

    Advice to ManagementAdvice

    remove individual goal and work toward a team goal approach

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Tight Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Advance Auto Parts full-time (less than an year)

    Pros

    Company pays employees above average wages for a retail environment. Benefits are in line with industry averages. Hours of operation are not as brutal as most retail businesses.
    Company's retail inventory systems are well developed and simple enough to use effectively. Competitive pricing and commitment to customer satisfaction makes the employees' jobs that much easier.

    Cons

    It is retail so weekend and holiday work is expected, of course. Payroll budget makes adequate staffing challenging, particularly during periods of peak demand. Some of the loss prevention procedures are overly burdensome, creating challenges to the primary mission of providing excellent customer service.
    Commercial sales program needs further development.

    Advice to ManagementAdvice

    Successfully retailing auto parts requires more individual customer attention than many other types of retail operations. Advance Auto Parts should consider developing efficiencies within their operations that would allow for slightly higher payroll budgets at the store level to leverage its greatest advantage over its competition-good customer service. The greatest opportunity it has is to reduce the burden of in store merchandising changes (planograms, impulse racks, etc.)

    Recommends
    Positive Outlook
    Approves of CEO

Advance Auto Parts Photos

batter up!
View if the store
Front Counter

+ Add Photo

Work at Advance Auto Parts? Share Your Experiences

Advance Auto Parts

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.