Aetna
3.2 of 5 431 reviews
www.aetna.com Hartford, CT 5000+ Employees

Aetna Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.2 431 reviews

                             

69% Approve of the CEO

Aetna Chairman, President, and CEO Mark T. Bertolini

Mark T. Bertolini

(191 ratings)

62% of employees recommend this company to a friend
431 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Fast paced environment; flexibility for work at home; opportunity for advancement"
    in 79 reviews
  • "so far more paid time off as well as more emphasis on work/life balance"
    in 26 reviews
Cons:
  • "Work-life balance was always a challenge and taking time-off Each year there was a fear of being laid off - even for good performers"
    in 19 reviews
  • "We are only offered a choice between 2 high deductible health insurance plans"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • No Opinion of CEO

1 person found this helpful  

Did not live to expectations

Project Manager (Former Employee)
Hartford, CT (US)

I worked at Aetna full-time for more than 5 years

ProsChallenging and interesting work, travel opportunities, good pay and benefits, nice facilities.

ConsFamily friendly policies did not live up to the reputation. Management more concerned about face time rather than results. Restrictive salary range once you hit top of your grade range despite superior performance.

Advice to Senior ManagementBe more open-minded and listen to the rank and file mid management associates.

Yes, I would recommend this company to a friend

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Easy job, reasonable work hours

Enterprise Architect (Former Employee)
Blue Bell, PA (US)

I worked at Aetna as a contractor for more than a year

ProsWork from home, not much stress

ConsWork not interesting, not much growth.

Advice to Senior ManagementDon't just talk, walk the talk.

No, I would not recommend this company to a friend

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1 person found this helpful  

very large corporation

Human Resources Business Partner (Current Employee)
Phoenix, AZ (US)

I have been working at Aetna full-time for less than a year

Prosrobust benefits plan, lots of services and perks available to employees

Conshigh priced health insurance for their own employees and poor coverage, surprising as this is a health insurance company.

Advice to Senior Managementn/a

Yes, I would recommend this company to a friend

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growing pains

Anonymous Employee (Current Employee)

I have been working at Aetna full-time for more than 3 years

Prosthankful to be employed. Good starting place for younger people

Conssupervisors and management problems.
Too many managers and supervisors that do not know how to do the jobs their
employees to daily.

Advice to Senior ManagementAll supervisors and manager should know and be able to do the jobs that
the employee's they are managing can do. And they should have to spend one day a doing someones job, to refresh them and to help them to relate better to their staff. Respect would been earned.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

If Aetna buys your company, leave ASAP

Anonymous Employee (Former Employee)

I worked at Aetna full-time

ProsBenefits
Big Name Company
Work From Home

ConsManagement -- no one seems to know what is going on ...
Communication -- Management communicates frequently but usually says, "We don't know" or communication is not honest -- they say what they think legacy employees what to hear (like "We'll keep the best of the best") and they do something different (random lay offs).

Advice to Senior ManagementBe honest in your communications. If you say you'll keep the best of the best, offer people an opportunity to find a position within the company before you lay people off.
Explain the criteria for lay offs ... Is it last in first out? Is it the most expensive person in a level gets axed first? Is it completely random? Is it oldest first? Is it youngest first? We know Aetna makes the decision and doesn't tell legacy managers anything but "Let this person go." What you are doing adds stress and distrust into the work environment. Maybe that is the desired result?

No, I would not recommend this company to a friend

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Hard work and long hrs, depending on the role you have. Good work/life policies if you can take advantage.

IT Project Manager (Former Employee)

I worked at Aetna for more than 10 years

ProsGood policies for flexible work schedules. Potential for remote work depending on role since Aetna does a lot of conference calls for meetings and has virtual teams. People are professional.

ConsDepending on work area and role, can be very overworked. Layoffs are a part of life at Aetna, typically coming every year to two. As with any large company, there are politics.

– I'm not optimistic about the outlook for this company

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Wonderful work environment, Poorly structured program, with poorly trained supervisors.

Case Manager Coordinator (Former Employee)
Chicago, IL (US)

I worked at Aetna as a contractor for less than a year

ProsFlexible work schedule, as Case Mgt. Coordinators worked from home, made appts. with mbrs. and completed home visits.

ConsPoor supervision and Program Direction. Lack ability to positively motivate and encourage staff. Supervisors were indifferent and often unwilling to assist, and difficult to be reached (LTSS Dept.in Chicago). Long hours, extended overtime to complete work with no additional compensation.

Advice to Senior ManagementNeeds a training program that better prepares supervisors and managers over people. Program could be much better and a pleasure to work for if supervisors were more supportive, and if program were better structured. Contacted CEO of Dept. who really offered no assistance with workplace conflict with supervision.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Mixed experience....

Anonymous Employee (Former Employee)

I worked at Aetna full-time for more than 3 years

ProsCompetitive salary, great work environment, establishing inter-office relationships, decent benefits package.

ConsLimited room for advancement in regional areas, not holding employees accountable and lack of discipline to non-motivated employees.

Advice to Senior ManagementPaying more attention to staffing needs, holding employees and direct management accountable.

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Aetna review

Anonymous Employee (Former Employee)

I worked at Aetna full-time for more than 10 years

Prosgood salary, able to work from home

Consno stability, never know when your job will end.

Advice to Senior Managementspend your money

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Management has been disorganized

Nurse Case Manager (Current Employee)
Arlington, TX (US)

I have been working at Aetna full-time for more than a year

ProsYou don't work weekends or holidays

ConsBenefits are lacking. Training was disorganized.

Advice to Senior ManagementProvide a more organized training plan.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Aetna reviews and ratings - including employee satisfaction and approval ratings for Aetna CEO Mark T. Bertolini. All 431 reviews are posted anonymously by Aetna employees.