Aetna
3.2 of 5 423 reviews
www.aetna.com Hartford, CT 5000+ Employees

Aetna Reviews

Updated Apr 14, 2014
All Employees Current Employees Only

3.2 423 reviews

                             

68% Approve of the CEO

Aetna Chairman, President, and CEO Mark T. Bertolini

Mark T. Bertolini

(186 ratings)

62% of employees recommend this company to a friend
423 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Fast paced environment; flexibility for work at home; opportunity for advancement"
    in 79 reviews
  • "so far more paid time off as well as more emphasis on work/life balance"
    in 26 reviews
Cons:
  • "Work-life balance was always a challenge and taking time-off Each year there was a fear of being laid off - even for good performers"
    in 19 reviews
  • "We are only offered a choice between 2 high deductible health insurance plans"
    in 22 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Wonderful work environment, Poorly structured program, with poorly trained supervisors.

Case Manager Coordinator (Former Employee)
Chicago, IL (US)

I worked at Aetna as a contractor for less than a year

ProsFlexible work schedule, as Case Mgt. Coordinators worked from home, made appts. with mbrs. and completed home visits.

ConsPoor supervision and Program Direction. Lack ability to positively motivate and encourage staff. Supervisors were indifferent and often unwilling to assist, and difficult to be reached (LTSS Dept.in Chicago). Long hours, extended overtime to complete work with no additional compensation.

Advice to Senior ManagementNeeds a training program that better prepares supervisors and managers over people. Program could be much better and a pleasure to work for if supervisors were more supportive, and if program were better structured. Contacted CEO of Dept. who really offered no assistance with workplace conflict with supervision.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

In your 20s and 30s, Good Place to Work

Anonymous Employee (Former Employee)

I worked at Aetna full-time for more than 10 years

ProsGood benefits, great people, loved the ability to work at home whenever I needed to and home office in Hartford was a terrific facility with an amazing cafeteria.

ConsThe company is performing regular staff reductions and will continue to do so through 2015. They're sending mixed messages through internal communications and town halls and the employees are noticing this. We value you and want to invest in you, but we're going to eliminate 5,000+ jobs through 2015 and it doesn't matter what type of performer you are. Criteria is years of service + compensation = goodbye. Nothing personal...just business. This why I would say it's a great place to work if you're in your 20s or 30s. You're safer in that age range.

Advice to Senior ManagementYou have many talented and eager employees willing to help generate new ideas and help the company move forward. Try and retain these folks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Mixed experience....

Anonymous Employee (Former Employee)

I worked at Aetna full-time for more than 3 years

ProsCompetitive salary, great work environment, establishing inter-office relationships, decent benefits package.

ConsLimited room for advancement in regional areas, not holding employees accountable and lack of discipline to non-motivated employees.

Advice to Senior ManagementPaying more attention to staffing needs, holding employees and direct management accountable.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Aetna review

Anonymous Employee (Former Employee)

I worked at Aetna full-time for more than 10 years

Prosgood salary, able to work from home

Consno stability, never know when your job will end.

Advice to Senior Managementspend your money

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Challenging

QA Business Consultant (Former Employee)
Hartford, CT (US)

I worked at Aetna full-time for more than 10 years

Prosenjoyed the opportunity they offered as a telecommute

Consdisliked that they outsourced our job

Advice to Senior Managementgreat benefits, medical, dental, vision, etc

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Management has been disorganized

Nurse Case Manager (Current Employee)
Arlington, TX (US)

I have been working at Aetna full-time for more than a year

ProsYou don't work weekends or holidays

ConsBenefits are lacking. Training was disorganized.

Advice to Senior ManagementProvide a more organized training plan.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

A good solid company but communication has faltered with the numerous organizational changes over the last few years.

Director (Current Employee)

I have been working at Aetna full-time for more than 10 years

ProsAetna is a well intentioned company with solid integrity. It treats its employees moderately well although the constant attrition of benefits is a challenge like every company these days. It still has a family feel in many offices and offers telecommuting opportunities in many departments.

ConsThe current mantra is "creative destruction' and, from within the company, it seems more destructive than creative. Core businesses seems to get short shrift although results are still required. Its odd.

Advice to Senior ManagementMessaging needs to be highly coordinated and disseminated throughout the organization not just emails from on high with an occasional webcast managers meeting.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to work!

Project Manager (Current Employee)
Atlanta, GA (US)

I have been working at Aetna full-time for more than 10 years

ProsGreat company to work for with progressive environment and strong workforce.

ConsLimited growth potential in regional offices

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Overall, great experience! Wonderful team of co-workers and internal partners.

National Account Manager (Former Employee)
Denver, CO (US)

I worked at Aetna full-time for more than 8 years

ProsFlexible, performance and results-based position.

ConsVERY complex products and systems made the customer-commitment challenging. It is hard to deliver good service when working through a very complex business model.

Advice to Senior ManagementSimplify and streamline!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

My employment at Aetna has been a great experience

Regional Director (Current Employee)

I have been working at Aetna full-time for more than 5 years

ProsCompany that cares about its employees and cares about the people who use its services.

ConsI can't think of any cons from my experience working at Aetna, Inc. It's an employer that really cares about its employees and the community.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Aetna? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Aetna reviews and ratings - including employee satisfaction and approval ratings for Aetna CEO Mark T. Bertolini. All 423 reviews are posted anonymously by Aetna employees.