Aetna Reviews

Updated 24 April 2015
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Employee Reviews

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  1. Helpful (4)

    Senior Manager's do not care about any one beneath them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Software Development in Hartford, CT (US)
    Former Employee - Director of Software Development in Hartford, CT (US)

    I worked at Aetna full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Work At Home is the only reason to work here

    Cons

    Way behind in technology from top to bottom.
    All technology positions are being outsourced.
    Development platforms are ancient.

    Advice to Management

    Replace all senior level IT Managers.

  2. Helpful (3)

    As a temporary staffer at Aetna, my team and I were treated as less than employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Enrollment Specialist in San Antonio, TX (US)
    Former Contractor - Enrollment Specialist in San Antonio, TX (US)

    I worked at Aetna as a contractor (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The pay rate is pretty decent and, of course, since it's Aetna, full-time employees get access to great benefits.

    Cons

    Management seemed to not care at all about the staff, especially the temporary staff. When we were in training, they lied to us about the chance to be hired on. About three weeks before our assignment ended, they moved the end date up two weeks without notice. The only way we found out was one of my team members happened to notice the date change in our timecard software.

    Advice to Management

    Management should take into account the fact that people work because they need to. They have financial responsibilities, and many times there are others depending on their income. A little courtesy will go a long way with increasing morale.

  3. Helpful (1)

    CEO and new president are top notch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Socially conscious, flexibility in work hours and arrangements, strong financially, recently implemented an org-wide pay enhancement for those at lowest paying jobs

    Cons

    Re-organize frequently - every year, so be ready to change directions

    Advice to Management

    Ensure that your managers communicate change to employees efficiently and effectively

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  5. Very fortunate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst in Pitts, PA (US)
    Current Employee - Claims Analyst in Pitts, PA (US)

    I have been working at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They offer wonderful health advatage packages for employees as well as customers. Pretty easy going place. Nice group of people.

    Cons

    A lot of learning occurs which is good but if you have trouble absorbing alot of info in a little amount of time then forget it

  6. Helpful (2)

    Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Hartford, CT (US)
    Current Employee - Analyst in Hartford, CT (US)

    I have been working at Aetna

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of opportunity to learn. Many training. Competitive salary. Acceptable pressure.

    Cons

    Duplicated functionality units. Some high level people jumping from other industry are lack of Tech knowledge and industry knowledge.

    Advice to Management

    Try making decision and plan based on reality.

  7. Helpful (1)

    Quality Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time (More than 10 years)

    Pros

    Several years experience working for healthcare and insurance industry.

    Cons

    Laid-off due to organizational restructuring once company merged with Coventry.

  8. Helpful (2)

    Step children of Aetna

    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The employee of Aetna received a hefty raise

    Cons

    Laid off after they bought our company and moved us into another building. We were in the new location less than a year.

  9. Helpful (2)

    Informatics Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great salary, ability to work remotely, overall great company.

    Cons

    Medicare/Government programs is bad, would not recommend, seek Commercial/for profit section.

    Advice to Management

    N/A

  10. Helpful (2)

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fresno, CA (US)
    Current Employee - Customer Service Representative in Fresno, CA (US)

    I have been working at Aetna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment to work in. Positive people and lot of room to progress with your career. Good benefits and decent pay depending on your position

    Cons

    There really aren't many cons some positions seem to get micromanage a bit but that's about it. There is also a cafeteria so you will gain some weight

  11. Helpful (4)

    The good with the bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Hartford, CT (US)
    Former Employee - Systems Engineer in Hartford, CT (US)

    I worked at Aetna

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of ee benefits available to choose from. Parking was convenient. Cafeteria right on site. Gym onsite. Doctor's office onsite. Ability to meet lots of different people in many different positions.

    Cons

    The company seemed to be cutting back on paying for things in many ways. Most years, they'd pay less of your medical premium, while you paid more. Employees with more than 25 years service lost a weeks vacation. Had to pay for parking.

    Advice to Management

    Listen to shareholders less, your employees more. Many have great thoughts and comments, which I'm sure come out in the surveys you do. You talk a good game about culture change, but don't really mean it.

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