Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com

Alaska Airlines Reviews

Updated 15 December 2014
Updated 15 December 2014
91 Reviews
3.6
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
42 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA (US)
    Current Employee - Flight Attendant in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than an year)

    Pros

    Love the travel benefits. Sitting on the beach is great!

    Cons

    Pay isn't the best. Going to lame places or having to fly on your day off can be the worst.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Love the people I fly with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA (US)
    Current Employee - Flight Attendant in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (less than an year)

    Pros

    I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go. Everyone is happy! Sitting on the beach with 24 hours to spend isn't so bad.

    Cons

    I feel like I am away from my family too much. Getting woke up at 3 am by crew scheduling saying you to need fly at 5 am isn't all it is cracked up to be. Not only does it wake up me but my family as well.

    Advice to ManagementAdvice

    I wish they would be more family oriented. When you do call in sick crew scheduling isn't compassionate or understanding. It makes you second guess the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Hero to zero

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    Good flight benefits. Some nice people in many customer faced departments. The company is really customer friendly, but what really counts (safety) is lacking.

    Cons

    Middle /Upper Management are stupid and have no credibility with their employees or the FAA. Have many fines and investigations for non-conformance. Safety and reporting problems is smoothed over with a huge turnover in the department with replacement by unskilled engineers. The VP of maintenance is expecting a major accident and is critical of engineering for good reason.

    Advice to ManagementAdvice

    I would clean house in engineering managers ( and many lame engineers) and believe the maintenance management/mechanics are very good. Keep up the smily face in the rest of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    All depends on the department you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Seattle, WA (US)
    Current Employee - Manager in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    Alaska has some very good people with great values and an enjoyable spirit.

    Cons

    Some bad folks in mid level positions make work difficult at times with people leading by trying to instill fear in their employees. Some of the magic that Alaska once had has been lost in recent times in some departments. Others remain true to the corporate culture and values.

    Advice to ManagementAdvice

    work on getting the right people in the right roles. if you say you are people focused, that goes beyond the frontline CBA covered work group, those people are people too and should not be overlooked.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Seattle, WA (US)
    Former Employee - Flight Attendant in Seattle, WA (US)

    I worked at Alaska Airlines full-time (more than an year)

    Pros

    You o not have to work long hour days, you get nice layovers, compensation package is great, and its a great place to be a flight attendant

    Cons

    No really a con I see

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    This company values length of employment more than actual work done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software QA Engineer II in Seattle, WA (US)
    Current Employee - Software QA Engineer II in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 8 years)

    Pros

    Most employees are very nice.

    Cons

    It's very hard to move around in the company because there's so much favoritism. It's emphasized internal candidates will be treated differently, but their application process filters out internal candidates. So it's very hard to move forward without knowing the right people.

    Advice to ManagementAdvice

    Upper management needs to start recognizing current employees. The lack of attention has been causing many current employees to start looking for advancement elsewhere.

    Doesn't Recommend
  8.  

    Fun PT Job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee in Los Angeles, CA (US)
    Current Employee - Anonymous Employee in Los Angeles, CA (US)

    I have been working at Alaska Airlines part-time (more than 8 years)

    Pros

    People are willing to help you with days off, traveling is the best!

    Cons

    Hours are based solely on seniority.

    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful  

    We're making the best of what we have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant

    I have been working at Alaska Airlines (more than 10 years)

    Pros

    Most of the people who work there are great. They love what they do. It's a community of caring people.

    Cons

    At one time it felt like the company really valued it's employees. But sadly, that era has passed. Shareholders are much more important than employees.

    Advice to ManagementAdvice

    Pay living wages before dividends.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Working for Alaska Airlines is "North of Expected"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Alaska Airlines full-time

    Pros

    -The "Alaska Spirit" and friendly work environment
    -Ancillary training and career development programs
    -Travel Benefits
    -Performance-Based Incentives

    Cons

    -Knowledge Management -- company could do more to harness the "tribal knowledge" of its employees.
    -Odd working hours for frontline employees
    -Career development incentives for union employees

    Advice to ManagementAdvice

    Never forget what the airline means to Alaskans. It is more than just transporting people from place to place. For Alaskans, this airline is an essential link in the supply chain, and they often rely on its cargo operations for transporting basic necessities to and from remote villages. Although it is primarily a passenger airline, senior leaders must not forget the crucial role its Cargo Operations department plays.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Over the top, family-knit tight, team environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA (US)
    Former Employee - Customer Service Representative in San Jose, CA (US)

    I worked at Alaska Airlines part-time (more than 3 years)

    Pros

    Employee's really do care about the customers and definitely travel experience is wonderful. The friendships turn into close family protective committed unity. The bond of love for work and family carries the work load pass the above and beyond mark. Truly the foundation of Alaska Airline holds true today! Caring, Customer Service, and Loyalty that's Alaska.

    Cons

    The stress of the airline business is the reality at Alaska as well.
    Pilot strikes cause delays or cancelation and that makes the public
    very stressful to work with, which robs the whole travel experience
    awful.

    Advice to ManagementAdvice

    Continue to acknowledge the efforts and hard work the employees do. Add bonus's and incentives to help compensate to harshness of the stress the public puts on the employees.
    Give back upgrade decision making to employees to customers to bring back repeat business. It's the little things that count!!

    Recommends
    Positive Outlook
    Approves of CEO

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