Amazon.com Reviews

Updated 30 September 2014
Updated 30 September 2014
3,564 Reviews
3.3
3,564 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,455 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 110 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 326 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 583 reviews)

  • There is literally no work life balance inside this company (in 133 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    personal growth, amazing technology, independence - but for a price

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer II  in  Seattle, WA (US)
    Former Employee - Software Development Engineer II in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    If you want to work on a huge distributed system with a lot of independence Amazon is a great place. Every team acts like a small start-up and has a lot of freedom. You will learn very quickly and get a lot of responsibility. There is no bureaucracy or processes which get in your way, so you will be able to decide on your own (with peer guidance) and build quickly. I was amazed every day how complex and challenging things I can do and how much I learned.

    If you want to have an interesting job where you can grow and do not mind to work hard you may be willing to accept that Amazon is not perfect. Yes, there are few companies which are equally interesting and have a better culture and perks, but it's much easier to fail interviews there - you know, the prettiest girl in town may be fussy like hell. Not that it's trivial to get to Amazon, but it's for sure easier.

    The unique knowledge and experience that you will get in Amazon is priceless and worth all the disadvantages described below. You will not learn distributed systems just from books and Amazon is a perfect place to do it. And there is a chance that you will fall in love with the company and stay there for long. If not, what you learn will significantly increase your chances to get a much better job.

    Cons

    There is a lot of stress and pressure, so many people around you will be overwhelmed. For the same reason personnel rotation is very high, so knowledge is constantly being lost and you are expected to live with that.

    The recruiter who contacts you at the beginning determines which team you will be in for the first year, you have very little to say about that. So ask about it at the beginning and try to find a different recruiter if you do not like what the team does.

    There are basically no perks, free food, raises or bonuses in Amazon as it operates on low margins and invests all profits. That make it very frugal. Assume that the salary & stocks which you get at the beginning is what you will receive for few years. In your office you will find all that you need, but it will not be a pretty place which you want to show to friends.

    In most cases you will be expected to be accessible by phone at any time as you are responsible for your systems to be always up and running. On-call duty takes 7 days every 6 to 9 weeks, you will not be able to code or travel during the weekend when you are on-call.

    Do not expect too much guidance from managers, often they have little technical skills.
    Your colleagues will be intelligent, but often quite competitive.

    Advice to ManagementAdvice

    Stop putting so much pressure on lower management, it propagates down to the bottom and destroys morale.
    Emphasize the value of a team instead of worshiping individuals.

    Doesn't Recommend
    Approves of CEO
  2. 2 people found this helpful  

    Great work experience at Amazon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAFC Workers' Compensation Manager  in  Phoenix, AZ (US)
    Former Employee - NAFC Workers' Compensation Manager in Phoenix, AZ (US)

    I worked at Amazon.com full-time for more than 3 years

    Pros

    Great flexibility in work hours for management, telecommuting options, base salary and opportunities for new innovative ideas.

    Cons

    Some drawbacks are the number of associates assigned to each area manager to supervise (Too many), lack of standard work and protocol in many job areas, very high turnover, and over reliance on technology in some instances.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Good And Bad, But Overall Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Seattle, WA (US)
    Current Employee - Software Development Engineer I in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Great company.

    a). Amazon is perhaps one of the best companies when it comes to interesting projects. Almost includes all areas you can think of. It's leading in cloud computing and also releasing new devices yearly. Tons of challenges. Great leadership from Jeff Bezos. I like where this company is headed.

    b). Amazon has an official dog policy that allows you to bring your dog to work on a daily basis which is really cool.

    c). Paid time off 6 days. Pretty good. 3 sick days. Okay.

    Cons

    a). In terms of compensation, average base salary, great sign-on bonus, lame stock bonus over first 2 years(4 years allocation ratio of your stock bonus: 5%, 15%, 40%, 40%) then it's better. No cash bonus ever after the sign-on bonus though. You also won't receive any stock bonus on your first performance review, either. Last but not the least, their salary bump is minimal compared to other IT companies.

    b). No perk at all. You want free food? Go elsewhere. You want free parking? Go elsewhere. You want office? Go elsewhere.

    c). No green card for immigrant SDE1s because you are not valuable to the company. SDE2s will get theirs going after half a year of service. Although exceptions can be given from time to time. And usually managers understands it and will help you.

    d). Oncall experience is different significantly from teams to teams. Cannot say much about that. My team is mostly okay. But I have heard horrible stories, and I am not planning to experience those.

    e). People move very frequently. Promotion can be a problem when your manager keeps coming and going and nobody has a set of continuous datapoints of you.

    f). 2 weeks of vacation in the first year. Then 3 weeks starting from your second year. 2 weeks is well below IT company standard. Although they kind of making up for it by adding 9 extra days(6 PTO + 3 sick days)

    Advice to ManagementAdvice

    Grant green card for immigrants immediately. Add perk. Those will help you keep your employees from moving.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good work, great people - but demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time

    Pros

    Good work, really cool minds at work.

    Cons

    It can get demanding at times with oncall and pressure to be on top tier.

    Advice to ManagementAdvice

    Work environment is very competitve, hardly anything other than results matter. Time to show employee obsession as well - not just customer obsession!

    Recommends
    Approves of CEO
  6.  

    Awesome place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CATALOG Analyst  in  Bangalore (India)
    Current Employee - CATALOG Analyst in Bangalore (India)

    I have been working at Amazon.com full-time for more than a year

    Pros

    -Good pay
    -Cab facility for all departments at all levels
    -Very much concerned about employees
    -Good management at all levels
    -Work hard, have fun, make history-apt tagline
    -Recognition of hard work
    -Many leaves
    -Good HR policies
    -Lot of opportunities for internal movement.
    -Appraisal system is okay. Neither too good nor too bad
    -Work life balance is too good.

    Cons

    Nothing negative to write about. But recruitment process is little slow(same like every other mnc). You will have to wait very long to get the interview result and offer letter in hand.

    Advice to ManagementAdvice

    You guys are doing awesome. Keep up the god work. Many ecommerce companies are trying to beat you. But as a matter of fact, nothing can beat amazon.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good company though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Soft Ware Engineer  in  Seattle, WA (US)
    Current Employee - Soft Ware Engineer in Seattle, WA (US)

    I have been working at Amazon.com as an intern for less than a year

    Pros

    everyone work hard, good people, good environment, good food. You can learn fast and learn alot for a graduate students

    Cons

    i think its not easy to get raised to a high position because every one is very smart and hard work. so you must be harder

    Advice to ManagementAdvice

    optimize the growth road for staff

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Exciting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Ambassador  in  Davis, CA (US)
    Current Employee - Brand Ambassador in Davis, CA (US)

    I have been working at Amazon.com as a contractor for more than a year

    Pros

    Good Ambassador experience. Well paid. A lot of benefits. Flexible hours. Good management.

    Cons

    Wish Amazon Student could attend colleges more often throughout the school year.

    Advice to ManagementAdvice

    Keep doing what you do!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work!

    Former Employee - Software Development Engineer In Test II  in  Seattle, WA (US)
    Former Employee - Software Development Engineer In Test II in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Good salary, great technology, great people.

    Cons

    Frugality is a guiding principle in the company as they see themselves as a retailer, first and foremost. It doesn't have the mindset of a Silicon Valley company regarding perks for employees such as free food.

  10.  

    Engaging, High Impact Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Luxembourg (Luxembourg)
    Former Employee - Anonymous Employee in Luxembourg (Luxembourg)

    I worked at Amazon.com as an intern for less than a year

    Pros

    - Ownership of projects
    - Collaborative environment
    - Very decent compensation
    - Flexible hours that depend more on getting the work done
    - Superiors and management is very receptive to feedback

    Cons

    - Engaging co-workers from other departments to collaborate can get tricky
    - Many new employees cannot wrap their head around how work gets done at Amazon

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good set of values, open culture, dynamic work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  Hyderābād (India)
    Current Employee - Recruiter in Hyderābād (India)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Leaders are obsessed about long term view point. Employees have tremendous ownership and function pretty much independently. Flat hierarchy - therefore access to folks - both upstream and downstream is easy. Company likes to experiment and failure is appreciated as a great learning platform.

    Cons

    High ownership at times make work seem transactional.

    Recommends
    Positive Outlook
    Approves of CEO

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