Amazon.com

  www.amazon.com
  www.amazon.com

Amazon.com Reviews

Updated 19 November 2014
Updated 19 November 2014
3,832 Reviews
3.4
3,832 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,611 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 340 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 616 reviews)

  • There is literally no work life balance inside this company (in 140 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Technical customer support agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    After being hired, we all went through a month long training course before put on the floor. The company offers excellent benefits and many other company perks.

    Cons

    working for amazon in a 24/7 365 operations, you will either work 1 day during the weekend or if you get lucky you will get a regular monday-friday shift.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was an excellent work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer
    Former Employee - Software Development Engineer

    I worked at Amazon.com full-time (more than an year)

    Pros

    Brilliant coworkers to learn new things. Liberal policies which maintains work life balance. It is one of the best place to have an excellent work experience.

    Cons

    Cons depend on your believes and expectations. Company has a wast no of employees. So you have to take serious efforts to prove your talent.

    Advice to ManagementAdvice

    I think it has good management and teams.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazon {{ Work Hard --------- Party Hard }}

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Listing Creation Specialist in Hyderābād (India)
    Current Employee - Listing Creation Specialist in Hyderābād (India)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Employee get to choose their own office timings and as a part of Amazon your always running ahead with innovation

    Cons

    No Cons as of now,, Some times due to the enjoyment at work we tend to stay more than 12 hours in the office to meet the targets

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    qae

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (more than an year)

    Pros

    vERY GOOD ENVIRONMENT, i almost worked there for 2 years

    Cons

    NO CONS YET i almost worked there for 2 years

  6.  

    Great culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    A strong data driven culture. Employees are customer focused and intelligent.

    Cons

    Can be long work hours. High expectations.

  7.  

    Amazon sort center

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Everything in the sort center that i work with run so smooth.

    Cons

    i Cant think of a con

    Advice to ManagementAdvice

    Keep up the good work

  8.  

    Very hard work but valuable learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Function in London, England (UK)
    Current Employee - Corporate Function in London, England (UK)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    - Fantastic brand to have on CV
    - Opportunity to develop products/services that will be used by tens of millions of customers
    - Working with bright and capable colleages

    Cons

    - Salary below market average and total reward highly dependent on Amazon stock price.
    - Portfolio of diverse businesses - ranging from Retail to Cloud Computing to Movie Studio - with the culture highly dependent on the VP's personality. You might get a VP who is a good leader but a bad VP impacts the whole of the business.
    - Promotion difficult and relies heavily on self-promotion - can encourage unhealthy competition rather than collaboration amongst colleagues.

    Advice to ManagementAdvice

    What made Amazon successful in the past isn't necessarily what is going to make it successful in the future. Be prepared to adapt existing management practices/rituals to avoid becoming overly bureaucratic. In particular, the high volume of management reporting (weekly/monthly/quarterly/annual business reviews) and associated meetings is time-consuming and can be demoralising. These meetings are a means to an end rather than the end itself.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall, a great internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst Intern in Seattle, WA (US)
    Current Employee - Financial Analyst Intern in Seattle, WA (US)

    I have been working at Amazon.com as an intern (less than an year)

    Pros

    Enjoyed the teamwork aspect of the work. Manager was very helpful. Weekly meetings with manager were very helpful and provided mentorship. Generally a good work/life balance. It gives a real-life work experience (without all the 'recruiting' perks) and sets realistic expectations up front. I felt the work was meaningful and helped develop transferrable skills.

    Cons

    Very little intern structure and feedback. The review process could use some work. There is a vague recommendation to set internship goals, but very little is done to follow up on goal achievement.

    Advice to ManagementAdvice

    Compensation is lower than would be expected for full-time interns. Consider finance relocation assistance.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    customer service associate South Africa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Customer Service Associate in Cape Town (South Africa)
    Former Employee - Seasonal Customer Service Associate in Cape Town (South Africa)

    I worked at Amazon.com as a contractor (less than an year)

    Pros

    Freedom of thought, no heavy handed office culture like abusive 'below the line' comments by seniors. company has very good human relations attitudes adhering to legislation, transport made available if you working outside of the day hours, great hiring attitude among HR staff to include people of all facets of life in the hiring process. Great aspect of amazon is that you really can be free in your treatment and attitudes towards customers in that you can grant them rebates but also that amazon has a very 'open door' way of doing customer service provided you adhere to certain basic rules!

    Cons

    office culture is too open to objectively focus entirely on oneself in customer service. There are no rules as to quietness and one can get quite lost in peak season as things get very busy. simply put if you not one of the best at amazon you won't get converted to permanent. Working night shift affects your body clock and possibly also your Vitamin D levels which is very important to note.

    Advice to ManagementAdvice

    The office culture should not be so laxed. there should be some formality to how engagements are made among all staff. The open door/floor feature can be too easy to get into and thereby fall by the wayside in your stats. Expectations should be set clearly that customer service is not merely about serving your customer as best you can but instead at how the company expects you (or business in general) expects you to act and thereby you will fit into the good performance requirements. Simply put, if customer service is not your greatest asset in a call centre then don't be put off. You will become better and you will find your strengths/forte.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    tam

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Account Management in Hyderābād (India)
    Former Employee - Technical Account Management in Hyderābād (India)

    I worked at Amazon.com full-time (more than an year)

    Pros

    nice friendly environment, like there food meal coupons that they dont deduct from your salary but cannot encash

    Cons

    shifts keeping changing all the time

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO

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