Amazon.com Reviews

Updated 27 April 2015
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  1. IT Support Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of hands on experience with a variety of technologies. 4x10 schedule at most sites. Fast paced. Opportunities to work on multiple high level projects, travel to new site builds. Plenty of room to take ownership and a variety of areas. Lots of focus on career development. Unless you steal or make a threat, your job is very secure.

    Cons

    Pays way below what we should be getting. Been told for over tow years "it's being worked on". Lots of hurry up and get it done, only for most projects to sit idle afterwards. Rotating shifts, some managers don't care how that affects your life, but to be fair, other managers do make an effort to ease the pain. Very difficult to advance within the company, only because higher level opportunities are few and far between, unless you are willing to relocate. Some members of the team are only there to collect a paycheck and will do no more than the basics (which has the pro of allowing you to stand out from the crowd), it just makes work harder. High turnover, most move on within a year to higher paying jobs.

    Advice to Management

    This job needs to be on a review based compensation system with higher starting pay. Kill the shift rotation. Award those who go above and beyond.

  2. Seller Support Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Heredia (Costa Rica)
    Current Employee - Anonymous Employee in Heredia (Costa Rica)

    I have been working at Amazon.com full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work at,
    good vibes
     work environment.
    good benefits

    Cons

    workload unevenly distributed
    getting a hold of management is a bit hard

    Advice to Management

    focus more on the people providing the results than the numbers.

  3. amazon the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Culture is the best, learning is the highest

    Cons

    Little taxing but comes with learning

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  5. Amazon Fulfillment Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Amazon Fulfillment Associate in Haslet, TX (US)
    Current Employee - Amazon Fulfillment Associate in Haslet, TX (US)

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Not bad rate per hour

    Cons

    Night shift, Long standing hours

  6. Seller Support Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in San Jose, San Jose (Costa Rica)
    Current Employee - Customer Service Associate in San Jose, San Jose (Costa Rica)

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    * Great atmosphere
    * One of the best call centers to work for in Costa Rica.
    * Great support for the employee
    * Growth Opportunities
    * Rewards
    * They really treat you like an appreciated employee

    Cons

    *Uneven pay/rewards between sites
    *Company is so big that there is a feeling that you don't know whats is going on with the company half of the time

    Advice to Management

    *Salaries on SJO need to be reviewed. Seller Support Associates barely make a living, and Customer Service Associates are well underpaid.

  7. Warehouse Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Loved everything about amazon. Great hours. Great pay and benefits

    Cons

    Vto was favored. Write ups only came when your trying to move departments due to wanting to keep you in this one area till you die.

    Advice to Management

    Communication with employees

  8. Fair but cut throat. Beware

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Amazon will reward you if forced to do so. If not, you'll get scraps and worked to the bone. Be bold, stand up for yourself, and realize the cult mentality is all just an elaborate hoax to milk you for everything you're willing to give.

    Cons

    Crappy coffee, crappy vacation package, crappy benefits, no free food, crappy bathrooms and you have to work at crappy desks.

  9. Workahoic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best reasons of working in Amazon is Benefits, Stock, and Pay Rate.

    Cons

    Favoritism and not a lot of rotation
    Not enforcing dress code

    Advice to Management

    Advice I have to all management is to enforce what you say you are going to do and what is given in the manual.

  10. Fast and some times ambiguous, but lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company emphasizes individual responsibility and initiative, so if you're comfortable working independently and solving problems, Amazon is a good place to be. I enjoy the flexible work hours and the emphasis on results, rather than process.

    Cons

    There's high turn over when stakeholders leave or transfer. It's like a revolving door - people join, and people leave, just as fast. This situation causes redundant work and a lack of communication.

  11. Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Work from home. Coworkers from various States.

    Cons

    Micro-management of call times and survey responses.

    Advice to Management

    Less focus on call times and surveys. More focus on call content.

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