Amdocs Reviews

Updated 29 October 2014
Updated 29 October 2014
1,132 Reviews
3.3
1,132 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
352 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 87 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 111 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

Employee Reviews

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  1.  

    Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Testing Engineer in Pune (India)
    Former Employee - Senior Testing Engineer in Pune (India)

    I worked at Amdocs full-time (more than 3 years)

    Pros

    You will get a vast picture of projects that you are working on and many opportunities to build up your skill. Good project and healthy work environment

    Cons

    Not like a company where you can stay for a long time, The company always says in their town hall meetings that they are growing and we have make a good profit but when comes to increment the management say business was not so good so you will not get a good hike

  2.  

    Avoid it! Dont yoin, you will regret it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Budapest (Hungary)
    Former Employee - Senior Subject Matter Expert in Budapest (Hungary)

    I worked at Amdocs full-time (less than an year)

    Pros

    To be honest I cannot say any.

    Cons

    The business model in Hungary is to buy himself into business. Then squezze people until they quit. After every 2 gone peope assign 50% to the project of a "developer" in a low cost location.

    Amdocs in Hungary is supporting billing sofware for Telecommnication companies. The business was won from HP. At HP 30 people were doing this, the customer was satisfied. After Amdocs took ower 10 people should have done the same output in better quality and less time.

    Considering that:

    - there is no hiring at all. If any, it is only in low cost location. (India)
    - No investment in people or technology to facilitate work or quality. (10+ years old technology unchanged, no trainings, no documentation)
    - It is expected from you to work a little harder often. Unpaid extra hours + unpaid weekend work.
    - After raising the problem to management, nothing ever changed.
    - There are always issues with the reporting codes. Co workers who are enterpreners often get paid late.
    - Customer is getting inpacient/angry for the drop of quality. which is always your fault.
    ( From the 10 people above only 6 were working by the time I left...)

    I think this business is going to terminate soon. Don't join Amdocs in Hungary.

    Advice to ManagementAdvice

    1- The business model : sqeeze the people until they quit works for the short term only.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Would be nice to be trusted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle-manager in London, England (UK)
    Former Employee - Middle-manager in London, England (UK)

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Pays relatively well with good benefits

    Cons

    Not trusted to meet customers without a chaperone
    No trust in middle management to make human resources decisions - everything dictated by global dictates without consideration of local customs
    No value seen in non-core products

    Advice to ManagementAdvice

    You pay your staff (especially your managers) well - stop micro-managing the and trust them to do their job.
    If you acquire a successful company to complement your current portfolio, understand what it does and how it is making money, Don't just run it into the ground through ignorance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Subject Matter Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subject Matter Expert in Pune (India)
    Former Employee - Subject Matter Expert in Pune (India)

    I worked at Amdocs full-time (more than an year)

    Pros

    Good employee benefits and friendly culture.

    Cons

    You could end up working on legacy in code written in old technology such as COBOL

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good to start with

    Former Employee - Subject Matter Expert in Pune (India)
    Former Employee - Subject Matter Expert in Pune (India)

    I worked at Amdocs full-time (more than an year)

    Pros

    Flexible work culture, enough short and long term on site opportunities if you are in the right place, work load not too much (in most groups) so chances are you might have a better work life balance than most other places

    Cons

    Compensation not very good, management friendly but not really professional, very small opportunities for technical growth, after a point hardly any professional growth (up in the food chain)

  7.  

    Good Company to work for As a Fresher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)
    Current Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Ample learning opportunities as a Fresher
    Loads of free stuff to eat :)
    Travel benefits

    Cons

    Individual Career growth slows down beyond 6 years of experience
    Salary not at par with industry standards (in fact much lower)
    Non-Functional HR, with no real powers

    Advice to ManagementAdvice

    More focus on Employee Growth and raising talent from within rather that hiring from outside

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    director consulting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 3 years)

    Pros

    There is a lot one can contribute and add value to customers

    Cons

    Product company over rules consulting team. They provide direction to consulting executives on how to operate. Limited independence

    Advice to ManagementAdvice

    Incorporate organizational leading practices from other product based companies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    SSME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME in Pune (India)
    Current Employee - SSME in Pune (India)

    I have been working at Amdocs full-time (more than an year)

    Pros

    flexibility, freedom to develop tools, use language of choice since product company, work culture is good (not work :P) ,Salary is better compared to other service companies.

    Cons

    Work is non technical , completely business, Products already stable , Only customization required,
    Need to multitask, Tight deadlines on project basis, Managers are weak , Growth is slow , Culture is not competitive enough for progressing as per your career.

    Advice to ManagementAdvice

    Try to retain and value good employees, bring good work, Entire stronghold is in Israel management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Senior software testing engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)
    Current Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Work life balance , on site opportunities , food , cab and other perks , special and annual bonus .

    Cons

    Annual hike is not good , not good for freshers, no trainings etc

    Advice to ManagementAdvice

    Regular trainings should be provided to employee . Annual hike is not good that's why attrition rate is high in Amdocs. Promotions and incentives should be given on the basis of performance only not to the boot lickers .

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Very Political and Partial..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME in Gurgaon, Maharashtra (India)
    Current Employee - SSME in Gurgaon, Maharashtra (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Job Security, Food, Transport, parking

    Cons

    Growth options very less, Less Pay

    Advice to ManagementAdvice

    Remove the GL's

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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