Amdocs Reviews

Updated 18 September 2014
Updated 18 September 2014
1,085 Reviews
3.3
1,085 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
334 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good organization to start with but not there after

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SME Applications Engineer  in  Pune (India)
    Current Employee - SME Applications Engineer in Pune (India)

    I have been working at Amdocs full-time for more than a year

    Pros

    - Good start-up package for freshers
    - Provides many facilities
    - Good work environment

    Cons

    - Salary hikes are worst.
    - Company can put you any any part of SDLC (testing/support/dev) and that too randomly. They will not consider your interests if you are joining as a fresher. This is worst.
    - Management is not that good. (seems like this is the problem with every company)
    - Company wants you to work 12-15 hours a day without any good compensation.

    Advice to ManagementAdvice

    - Please keep employees happy if you want them to work whole-heartedly.
    - If work type along with promotions and hikes are reaching expectations, there will be no reason to leave the organization.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Subject Matter  in  Champaign, IL (US)
    Current Employee - Programming Subject Matter in Champaign, IL (US)

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Make it happen attitude and culture. Benifits and salary is good and comparable to market.

    Cons

    Work life balance - Very low.
    Office culture - Ok but more of fire fighting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    From sweet to bitter to horrible and inhumane!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Even I joined this company, I was never planning to stay longer. but I stayed. Why? Because this company used to have great culture, good values and gave me an opportunity to learn. I travelled across various places and people were kind enough to teach me.

    Cons

    -the credit goes to the person who makes a lot of noise.
    -Managers don't care about employees health. I've to come to office after knee injury and mgmt didn't care that I need one month rest. I can forgive them but my knee has not yet recovered after six months as I was working after 1 year. They can say to you 'We don't care about injury. This is your problem. We want this issue fixed.'
    -Innovation is discouraged by team mates. the atmosphere is poisonous.

    Advice to ManagementAdvice

    Become human! if you really wanna grow as company, award people who innovate and thrive to solve the problems, not award the people who make them bigger and earn brownie points.

    Anyways, you are sinking ship!

    Doesn't Recommend
    No opinion of CEO
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  5.  

    3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Best to learn telecom business but technical part will be weaker if you are working on amdox product.

    Cons

    technical part will be weaker if you are working on amdox product.

  6.  

    It is not worth to spend long time here. From long I mean, 5-6 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Less politics in comparison to other companies. But it depends how is your manager.

    Cons

    Hike these days is in single digits. All the perks are slowing going away because of Indian Management.

    Advice to ManagementAdvice

    TO Indian Management - By putting pointless cost cutting measure the image of the company is going to dust.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Good in ideal scenario....This is about the India centers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Great transport facility - timely and of good quality
    Good in-office meals and refreshments - Good quality food and fruits available to employees
    Nice infrastructure - Good office space, facilities, washrooms.

    Cons

    Too much dependence on one specific customer/client.
    Freshers and new hires do not get to know how they are being milked.
    Training and knowledge development is neglected.
    career levels:
    Subject Matter Expert.(Funny, they are subject matter experts at the beginning of their careers. But this designation helps employees get good job outside :-). )
    SSME(Senior SME)
    Group Leader/Expert
    Manager/Sr. Expert
    Director
    VP
    Management(This is a designation here.)
    Eli.

    Most of the employees when are qualified and eligible to be promoted, they only get roles but not the pay or designation.

    Advice to ManagementAdvice

    Setup a budget pool for knowledge development, proportional to the company's financial standing.
    Increase the no of levels so that employees do not grow old in between the current levels.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Good for freshaer not for lateral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 3 years

    Pros

    No rocket science. Good work environment . Transparent management.

    Cons

    Night Shift based on project need, less hike, work life balance

    Advice to ManagementAdvice

    Management is good

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Average company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pune (India)
    Current Employee - Anonymous Employee in Pune (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Good work culture and facilities
    Free and good food
    Good onsite opportunities if you are in the right project

    Cons

    Very Poor salary Hike
    No Growth and very difficult to get a promotion
    Most of the projects are legacy maintenance projects
    Standard getting reduced year by year to become and Indian IT services company

    Neutral Outlook
    No opinion of CEO
  10.  

    Business Analyst in Amdocs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Kuala Lumpur (Malaysia)
    Former Employee - Business Analyst in Kuala Lumpur (Malaysia)

    I worked at Amdocs full-time

    Pros

    Good learning opportunity, nice bosses

    Cons

    Some uncooperative personalities in the project from other team, too heavy emphasis on solution delivery and lacking importance placed in business team (resulting in sometimes unfair treatment)

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Uncertainty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Salary, Location, Breakfast, micro-supervision, nothing else

    Cons

    Management, Culture, Cliques, Anxiety, Uncaring

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