American Airlines

www.aa.com

American Airlines Reviews

Updated 26 January 2015
Updated 26 January 2015
734 Reviews
3.3
734 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
73 Ratings

Review Highlights

Pros
  • Great flight benefits as American has a lot of destinations around the world (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)


Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • With all the people laid off with flight benefits, not sure you'll really get to use them (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot, First Officer in Houston, TX (US)
    Current Employee - Pilot, First Officer in Houston, TX (US)

    I have been working at American Airlines full-time (less than a year)

    Pros

    They give you best service, with best medical insurances and lots of health care with perfect guides.

    Cons

    They give you best service, with best medical insurances and lots of health care with perfect guides. And lots of more..

    Advice to ManagementAdvice

    Nothing much

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Captain in New York, NY (US)
    Current Employee - Captain in New York, NY (US)

    I have been working at American Airlines full-time (more than 10 years)

    Pros

    Best is of course your co-workers. Management is very good and genuinely cares about their employees. Great bonuses and profit sharing available when the company doe well. After 25 years of service, I'd definitely work for them again.

    Cons

    Union constantly bickering between management and the labor groups.

    Advice to ManagementAdvice

    Continue to appreciate and value your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Love working here and for a great company that cares about their employees, I wish the pay was better though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great benefits, love being able to fly anywhere I'd like to go with my family, I love our customers!

    Cons

    Pay isn't high enough for the stress we go through

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  5. 1 person found this helpful  

    Project Management Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior, Project Manager in Miami, FL (US)
    Former Employee - Senior, Project Manager in Miami, FL (US)

    I worked at American Airlines

    Pros

    Company has a lot of travel opportunities for work if you are in a project management role. Performance drives salary increases and promotions.

    Cons

    Too much travel for work affects quality of life. Salary does not commensurate to experience level as they overvalue travel benefits as part of the whole package.

    Advice to ManagementAdvice

    Giving raises to keep employees motivated is key.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Excellent company with bright future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great benefits including world wide travel.

    Cons

    Lower total compensation related to other companies.

    Recommends
    Positive Outlook
  7.  

    Tariff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines (more than a year)

    Pros

    Work from home is amazing!

    Cons

    Hours can be long, people can be very difficult

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Role in London, England (UK)
    Current Employee - Support Role in London, England (UK)

    I have been working at American Airlines part-time (more than 3 years)

    Pros

    If you love travelling the world, then AA is an employer you should consider. I have been treated extremely well in my department and the people are lovely!

    Cons

    The salaries are a little low and I'm not the main breadwinner in our family, so I am cool with what I get paid. It's fairly typical for airlines to pay lower salaries. I cannot see the point in moaning about salaries as everyone has choices in life. Don't take the job if you don't like what they are going to pay you! Yes, you will get more elsewhere, but would you still be able to fly First Class on a long-haul flight or free in Economy? I think you have to decide what is important to you.

    Advice to ManagementAdvice

    I hope the merger with US Airways encourages better local employee communications and more opportunities for all.

    Recommends
    Positive Outlook
  9.  

    Domestic sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Domestic Sales in Cary, NC (US)
    Former Employee - Domestic Sales in Cary, NC (US)

    I worked at American Airlines

    Pros

    A great company with a lot of vision.

    Cons

    There are some grumpy people out there.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    An amazing company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time (more than 3 years)

    Pros

    They treated me very well. I found out that i had thyroid cancer two weeks after i started there and was allowed to miss as much time as necessary to get the surgeries done and my radiation as well. They always treated me very well while working for them.

    Cons

    The main thing that i can think of that was not so great was the issue with the cleaning up of the ice on the ground outside. I also had a major issue with the company wide lay off but that could not be helped.

    Advice to ManagementAdvice

    Do not get so personal with thier personell, because that caused them to play favorites.

    Recommends
    Neutral Outlook

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