American Cancer Society Reviews

Updated 23 April 2015
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3.1
529 Reviews
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American Cancer Society CEO John R. Seffrin
John R. Seffrin
273 Ratings

Pros
  • ACS offers really good hours which gives you the ability to have true work/life balance (in 34 reviews)

  • Each day you feel like you are making a difference in the lives of others (in 32 reviews)

Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 54 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Pros and Cons

Employee Reviews

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  1. Overall good experience and great organization if your want to work excessive hours and atypical work week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mobile, AL (US)
    Former Employee - Anonymous Employee in Mobile, AL (US)

    I worked at American Cancer Society full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great People, Great Mission, Great Benefits

    Cons

    Too much work for one person. Large territories. Salaried position.

  2. Sr. Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Administrative Assistant
    Current Employee - Senior Administrative Assistant

    I have been working at American Cancer Society full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1) Excellent benefits, especially the amount of time off
    2) Family oriented
    3) Can be a good organization for advancement depending on your interests (not in administration, but other fields)
    4) Hours

    Cons

    1) Pay, but it is a non profit and the benefits help equal out
    2) Communication trail of how important information and changes are distributed
    3) Holding staff accountable for their actions, some get away with way too much while others are hard at work

  3. Community Events, Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Know you are making a difference
    Great Benefits

    Cons

    Heavy seasonal work load
    Unflexibile management Structure

    Advice to Management

    Open up to new or non-traditional ways of doing things
    Put more emphasis on "how to" training rather than team building

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cancer Information Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time

    Approves of CEO
    Approves of CEO

    Pros

    Great cause, you help a lot of people in a lot of ways every day. Excellent manager and top leadership.

    Cons

    Compassion fatigue. Call center work environment. Little opportunity for promotion.

    Advice to Management

    Keep up the good work.

  6. Relay For Life Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    -Flexible hours
    -Great co-worker & volunteer relationships; very passionate
    -Giving back to an amazing cause
    -Lots of PTO/ ok benefits

    Cons

    -Many, many meetings during the day, that were very long and somewhat unproductive.
    -Little to no training, new staff are "thrown in" and co-workers are expected to train.
    -There was a disconnect after company transformation- confusion about who did what.
    -Lots of night and weekend hours; not family friendly.
    -Management seemed disconnected about what staff needed to be successful and of processes.
    -New processes are thrown at staff last minute and expected to implement immediately

    Advice to Management

    Spend time and resources to properly train new staff, encourage dedicated staff by offering incentives for meeting goals. Cut down on meeting times to allow employees to maximize their time.

  7. Community Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    ACS offers a pretty flexible schedule. You get to work with passionate volunteers and coworkers who are all working together towards a common goal. Good benefits.

    Cons

    Schedule is flexible, but expect to spend a lot of evenings traveling to various communities for night meetings. Not a lot of room for advancement once you reach a certain point.

    Advice to Management

    Recognize your good employees and work to keep them engaged and happy. The job is good, but it can really wear on you after a while.

  8. Brief but meaningful stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Real outcomes, real people, real brand.

    Cons

    Great recession has been very tough on this non-profit.

  9. Great place to work, very rewarding.

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The organization treated their employees very well. Staff develop was top priority. The coworkers were amazing and you felt a strong sense of teamwork.

    Cons

    Long hours. Nights and weekends.

  10. It was a good learnig experience. I just could not stand the mathching gift coordinator (too talkative and micromanaged)

    Former Contractor - Administrative Assistant in Tampa, FL (US)
    Former Contractor - Administrative Assistant in Tampa, FL (US)

    I worked at American Cancer Society as a contractor (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Non-profit
    Good spirited people
    Good cause
    Pay was fine

    Cons

    Boring

    The person I worked under (matching gift coordinator) talked way too much and micromanaged to the nth degree

    Really repetitive job

    Job good gets old real fast

    Advice to Management

    Wasted a lot of money mailing documents to other offices. I feel most of the documents could have been emailed to save them money.

  11. I have held multiple positions at varying levels.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time (More than 8 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits and time-off packages are stellar. There are also some really great people. I was lucky enough to find a team of people who are passionate, produce great work and really interested in making things better. This doesn't exist everywhere in the company, but there are some really amazing teams to work with.

    Cons

    Management is satisfied with mediocre work. There are a lot of people who sound good when talking to senior leaders, but that doesn't mean that they accomplish good work or can actually deliver on their promises. This makes it difficult to get things done.

    Advice to Management

    Get to know your people deeper than surface-level. Hold them accountable.

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