American Eagle Outfitters
3.3 of 5 757 reviews
www.ae.com Pittsburgh, PA 5000+ Employees

American Eagle Outfitters Reviews

Updated Apr 23, 2014
All Employees Current Employees Only

3.3 757 reviews

                             

84% Approve of the CEO

American Eagle Outfitters CEO Robert Hanson

Robert Hanson

(198 ratings)

62% of employees recommend this company to a friend
757 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "There are lots of fun incentives for employees and a great discount on products"
    in 120 reviews
  • "One of the best aspects of AEO is the employee discount"
    in 62 reviews
Cons:
  • "For one the poor sales associates hours are based off of how many credit cards they get"
    in 74 reviews
  • "Minimum wage, which is not a fun thing if you live in New York"
    in 43 reviews
  • Show more review highlights

Reviews

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Fun place to work

Sales Associate (Former Employee)
Brea, CA (US)

I worked at American Eagle Outfitters part-time for less than a year

ProsFun environment, encourage you to be creative with your style, nice people

ConsThere really weren't any cons.

Advice to Senior ManagementKeep it up!

Yes, I would recommend this company to a friend

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Great high school job

Visual/Sales (Former Employee)

I worked at American Eagle Outfitters part-time for less than a year

ProsGreat teamwork, positive attitudes, great employee discount, flexible schedules, good learning experience for merchandising/ floor sets/ window displays

ConsSlow advancement, low pay, late night store resets, not always enough hours available, can be tedious folding all day

Yes, I would recommend this company to a friend

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Loved it!

Sales Associate (Former Employee)

I worked at American Eagle Outfitters part-time for more than a year

ProsI had the opportunity to work with the best team and at one the top 25 performing stores. Absolutely loved the atmosphere and the people. Everyday was a fun experience for me! I loved how the company would always inform you on the latest trends, how to style outfits, and just be natural. I was even offered a higher position after only being there for 2 months due to my performance. (Your situation may vary based on available positions). American Eagle is the perfect lifestyle brand that lives to its motto, "Live Your Life!" From cashiering, to fitting rooms, and floating around the store, I loved helping and working with people in such a fun, hip and modern environment!

ConsThe only problem, as with all retail positions, is that you don't get enough hours. Despite high performance, if you aren't able to meet the sales goals, such as credit cards for that day, hours are limited.

Advice to Senior ManagementKeep being in sync with your employees! It allows the team to be unified and understanding of what's needed/expected. Keep up the awesome work!

Yes, I would recommend this company to a friend

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Loyal Brand

Anonymous Employee (Former Employee)

I worked at American Eagle Outfitters full-time

ProsHad a great leader, great discount, great ideas from the company

ConsIdeas were not always put in to practice, business on a decline, demographic was a headache to work with

Advice to Senior ManagementStop asking for so much more with so much less

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Working at American Eagle

Sales Associate (Current Employee)
Wauwatosa, WI (US)

I have been working at American Eagle Outfitters part-time for more than 3 years

ProsI LOVED my experience with the store. There were a set of rules and guidelines that each employee had to follow which I appreciated. But it wasn't anything too strict. Totally manageable! Also, the managers were always super cool and laid back. They genuinely wanted you to succeed and do well. I've never had drama at work or anyone rude I didn't want to work with. Overall great company and even corporate was awesome with keeping in touch with each store. I knew that my work was appreciated every time I came in. Really enjoyed my work and the people I came in contact with in my experiences.

ConsI can't really say that I had any huge problems here.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun and better than most retail jobs

Anonymous Employee (Former Employee)

I worked at American Eagle Outfitters part-time

ProsLots of communication with customers, retail experience, cares about their customers, great discounts

ConsRude customers and no extra pay for working floorsets

Yes, I would recommend this company to a friend

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Overall, I have had a very positive experience while working at AEO.

Sales Associate (Current Employee)
Albany, NY (US)

I have been working at American Eagle Outfitters part-time for more than a year

ProsOne of the best aspects of AEO is the employee discount. They really give back to their employees with great benefits (discount-wise). They are also very flexible when working with your schedule.

ConsA challenge is the week to week scheduling, but that is not really the company's fault. I would prefer having a set schedule but I know that is difficult to do in retail.

Advice to Senior ManagementI have worked in a store that has recently gone through a lot of management changes because managers left unhappy. I would just say to be more attentive to how management gets treated.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Assistant Store Manager

Assistant Store Manager (Former Employee)
Seattle, WA (US)

I worked at American Eagle Outfitters full-time for more than 5 years

ProsAs a manager, great benefits, and work atmosphere. Great discount and had a great team of people to work with.

ConsThe store I worked at has since closed down but it was a smaller grossing store and because of that we were always understaffed. There was tension between store manager and district manager but if you manage to avoid the drama, AE is a great place to work.

Advice to Senior ManagementTake the time to hire quality management.

Yes, I would recommend this company to a friend

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Great Company

Anonymous Employee (Former Employee)

I worked at American Eagle Outfitters

ProsGreat corporate culture, they really want to develop their employees and see them succeed and grow within the company.

ConsRetail hours are terrible, and merchandising overnight hours can be tough.

Yes, I would recommend this company to a friend

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Good part time job without a lot of hours

Associate (Current Employee)
Albany, NY (US)

I have been working at American Eagle Outfitters part-time for less than a year

ProsPretty flexible with schedules especially for classes. The people are friendly but the work environment and other workers are usually pretty good.

ConsThey want you to be extremely pushy with the customers for loyalty.

Advice to Senior ManagementMake sure all of the employees are on the same pages and are properly trained so some people don't have to go back and re-do everything again.

Yes, I would recommend this company to a friend

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