American Greetings
2.8 of 5 176 reviews
corporate.americangreetings.com Cleveland, OH 5000+ Employees

American Greetings Reviews

Updated Apr 10, 2014
American Greetings – US – “Outside view”

All Employees Current Employees Only

2.8 176 reviews

                             

40% Approve of the CEO

American Greetings CEO and Director Zev Weiss

Zev Weiss

(90 ratings)

38% of employees recommend this company to a friend
176 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Job Flexibility, Work Life balance, Lunches and organized events within the company"
    in 9 reviews
  • "Somewhat flexible hours, rewarding work when complete, independent work environment"
    in 10 reviews
Cons:
  • "Lots of senior management promoting growth and innovation, but the business itself does neither"
    in 8 reviews
  • "Upper management has ZERO idea on how to schedule the revisions or build display racks"
    in 8 reviews
  • Show more review highlights

Reviews

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Former AS for AG

Anonymous Employee (Former Employee)

I worked at American Greetings

ProsSet your own schedule, meeting and working with diverse employees and clients, strong corporate structure, company perks (company car/cell phone), relocation assistance

ConsOutside of ASIT program, not strong continuous training for AS...some geographic territories are too large (300+ accounts)...not all territories are the same, may take over territory that has major issues but only have a limited amount of time to fix.

Advice to Senior ManagementMake sure every new AS goes through the ASIT program

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I Love Working Here...

Sales (Current Employee)

I have been working at American Greetings full-time for more than 10 years

ProsGreat company, would like to retire from here in 15 more years.

ConsNone. Greeting card industry is kind of slow growth right now due to Facebook, etc.

Advice to Senior ManagementKeep up the great work.

Yes, I would recommend this company to a friend

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Young culture, old methods

Anonymous Employee (Current Employee)
Cleveland, OH (US)

I have been working at American Greetings full-time for more than a year

ProsVibrant workplace, very good people to work with for the most part, company encourages gaining different experience

ConsAntiquated systems (slowly being phased out), many wasteful meetings, some favoritism in promoting

Yes, I would recommend this company to a friend

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Area Supervisor in Training

Area Supervisor In Training (Former Employee)

I worked at American Greetings full-time for less than a year

ProsIt's a job and right now it's hard to find a job
You get a company car, printer, laptop and office supplies
You don't sit at a desk all day

Cons-The mangers I worked with wanted to put me through 6 months of training in 1 month and blamed me for not learning fast enough when their plan didn't work. They hired me knowing I didn't have a sales/merchandising background.
-Area Supervisors manage the people who stock the card shelves (merchandisers). Merchandisers quit regularly because the job requires too much for too little pay. Who would want to manage a bunch of people who are quitting or thinking about quitting?
-I was told to eat while driving instead of taking a lunch break.
-I interviewed in November and didn't hear back. I emailed several times, all the way into March. It turns out that the woman who interviewed me switched departments, so they had to start the whole process over for me again...in April. After one of my face-to-face interviews, I was driving out of the parking lot and the interviewer called me and wanted me to come back in to talk to her. The interview was very disorganized.
-I was given 36hrs to decide on my offer even though I had another offer from another company. Not bad, but prospective employees might want to know this
-I didn't get to interview with the manager I actually spent most of my time with. If I had interviewed with that person, I don't think I would have accepted my offer.
-During training, I had to learn how to stock the cards. I would do this for 9 hours. I had to start wrapping bandaids around my fingers because I would get bloody hands from all the paper cuts.
-This job requires you to be alone in rural areas with just a store manager and a few employees sometimes. I felt unsafe several times. Some Dollar Store managers can get creepy in the back room.
-I'm so thankful I quit this job before I was relocated. American Greetings treats their Area Supervisors in Training terribly.
-I no longer buy American Greetings products.

Advice to Senior ManagementHire more Area Supervisors because they have way too much responsibility right now. Pay the merchandisers more money and allow them more hours to do their jobs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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You have to love your job to stay here.

Keyholder/Assistant Manager (Current Employee)
Glen Burnie, MD (US)

I have been working at American Greetings part-time for more than a year

ProsEasy managers and work environment

ConsExtremely low pay, no benefits package.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good place to work

Anonymous Employee (Former Employee)

I worked at American Greetings

ProsGood culture and support of the arts, a gallery to show and sell your work, nice amenities and a big cafeteria.

Consthe company has frequent corporate reorganizations which result in many people getting laid off which is unfortunate and creates unease.

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It's a paycheck

Anonymous Employee (Current Employee)
Brooklyn, OH (US)

I have been working at American Greetings full-time for more than 5 years

ProsIt's a paycheck
In house full service cafeteria
in house card shop

ConsBelow market pay
Below market benefits
Antiquated technology
Ineffective Mangers
Ineffective "Stack Ranking" evaluation system
Repressive 1960's culture
Annual layoffs
Lack of advancement opportunities
Too many meetings that accomplish nothing

Advice to Senior ManagementInteract and engage with your associates in a real sincere meaningful way. Your associates are real people trying to provide for their families. If you will honestly listen, your associates could be a wealth of ideas if they weren't so concerned about the threat of being laid-off every year.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Started off great! Just don't get injured on the job!

Part Time Merchandiser (Current Employee)

I have been working at American Greetings part-time for less than a year

ProsCan pretty much work your own hours and days.

ConsLow pay, not enough allotted hours for some stores especially ones that always need to be straightened out plus the work you are suppose to do for that week in the store.

Advice to Senior ManagementIf an employee is injured on the job American Greetings should make sure they are able to get proper medical treatment and paid wages until they can return to work without having to fight for them with your workers comp, insurance company. Having your employees suffer without medical treatment and not get paid while they are out of work because the claim was denied for bogus reasons and taking weeks to battle it out with your insurance company is inexcusable.

No, I would not recommend this company to a friend

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Good for family, but not for salary

Engineer (Current Employee)
Danville, KY (US)

I have been working at American Greetings full-time for more than 5 years

ProsVery pro family. Great location

ConsSalary is WAY below average

Advice to Senior ManagementListen to your employees

Yes, I would recommend this company to a friend

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Not enough hours to do the work that is expected.

Territory Lead (Former Employee)

I worked at American Greetings part-time for more than 10 years

ProsIt was excellent to work at 11 years ago. Company went hard.

ConsNot enough hours assigned to do what is expected from you. The reports are behind at least a week so then management will always have a wrong percentile of how you work.

Advice to Senior ManagementAssigned more time so the merchandisers can get their work done they way you want it done.

No, I would not recommend this company to a friend

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