Apple
3.9 of 5 3,122 reviews
www.apple.com Cupertino, CA 5000+ Employees

Apple Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.9 3,122 reviews

                             

93% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,571 ratings)

81% of employees recommend this company to a friend
3,122 Employee Reviews
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Review Highlights

Pros:
  • "Great benefits package if you're lucky enough to get full-time"
    in 182 reviews
  • "Great staff, excellent work environment nothing beats apple when it comes to computers"
    in 177 reviews
Cons:
  • "work life balance and handling any customer issues as well as the long hours"
    in 157 reviews
  • "could be physically tiring due to the long hours of walking and standing on concrete floors"
    in 127 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Family Room Specialist

Apple Family Room Specialist (Current Employee)

I have been working at Apple part-time for more than a year

ProsBenefits, work-life Balance, Experience, time-off policies, company values

ConsA lot of Politics within the work environment, Angry Customers, rare promotions, no raises

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

A positive (albeit remote) entry-level corporate experience during school

At-Home Advisor (Former Employee)

I worked at Apple part-time for less than a year

ProsGood training program for new support advisors; good internal tools for supporting customers; nice benefits and a satisfying introduction to the corporate (albeit remote) atmosphere for college students

ConsIt seemed impossible to move to other parts of Apple when starting in the support organization; I also had four managers in 8 months — not good for remote workers when rapport with management is completely through digital interactions (video/audio/IM)

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Retail is still retail.

Sales Specialist (Former Employee)
New York, NY (US)

I worked at Apple full-time for more than a year

Prosgood benefits, flexible hours, nice discounts, great team.

Consdifficult management, not a lot of room for growth, managers pick favorites, long hours

Advice to Senior ManagementBe more understanding to peoples schedules and lives outside of work.

Yes, I would recommend this company to a friend

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Great benefits

CPU Tier I (Current Employee)
Atlanta, GA (US)

I have been working at Apple full-time for more than a year

ProsApple has the best benefit programs available.

Consupper management hesitant to meet with tier 1 employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great work experience where you can gain lots of experience and develop yourself in many ways.

Expert (Current Employee)

I have been working at Apple full-time for more than 3 years

ProsGreat benefits, learning and development opportunities. Flexible scheduling for the most part.

ConsFast paced and requires lots of patience.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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An awesome Work at Home opportunity

Tier I Technical Support Advisor (Former Employee)
Columbia City, IN (US)

I worked at Apple part-time for less than a year

ProsLoved the discounts and the people that i worked with there, i would love to work with and hang out with any one of them again.

ConsNot able to get full time hours all the time, (hired in as part time not full time off the jump), and the lack of desire to allow you to help across multiple platforms if you had the knowledge like i did, (laptop and cell/tablet)

Advice to Senior ManagementMy Manager Geoff George was awesome. Nothing to add there.

Yes, I would recommend this company to a friend

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Fantastic company from the top down

Anonymous Employee (Former Employee)
Austin, TX (US)

I worked at Apple full-time for more than 8 years

ProsGreat pay, lots of enthusiasm, great coworker support, employee-centric culture--all very different from the corporate culture that I had come from. All good!

ConsEvery department is different so Apple is a but like many companies in one. It can be difficult to move to another department once you have been hired into a certain department.

Advice to Senior ManagementPlease share your knowledge with your direct reports.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great first job

Mac Specialist (Apple Store) (Former Employee)
Miami, FL (US)

I worked at Apple part-time for more than 3 years

ProsVery busy environment, where you get to engage with a diverse group of customers. Benefits are definitely nice for retail. Overall, there is a great internal community and potential for growth.

ConsManagement can be hit or miss, but that is expected in retail.

Advice to Senior ManagementReward and retain those who go above and beyond, and have a deep passion for the company.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

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Specialist

Specialist (Former Employee)
Corte Madera, CA (US)

I worked at Apple part-time for less than a year

ProsThey are positive people and believe in treating everyone with respect including their customers. their approach to customer service is great and you rarely be in a position were you are the bad guy. The knowledge and benefits for just part-time employees are great and is the ultimate job to have during college. very easy to change hours and swap shifts.

ConsTraining for new software and devices are always on the go and really never get an understanding of the updates and software changes.

Advice to Senior ManagementDuring busy times management seem to go crazy and lose the positive up beat vibe. I think during these times specialist's and others need them to stay calm. I think sometime there in such a rush to serve the customer they forget about the people that actually deals with them and provides them with the service.

Yes, I would recommend this company to a friend

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Best company to work for

Applecare At Home Advisor (Current Employee)
Knoxville, TN (US)

I have been working at Apple full-time for more than a year

ProsGreat manager/employee relations
Plenty of advancement opportunities
Pay raises based off of work by annual reviews and not seniority
Management actually enjoys working here
Fun and exciting place to work
Amazing health benefits
Great discounts
Have not come across any cut throat co-workers
Co-workers are more than happy to help you succeed
Recognition for hard work
Great Employee Enrichment program that offers contests and company get togethers with rewards
Plenty of personal sick time, vacation and even time for family illness if needed and other types of time off when needed
Great compensation benefits including shift differential pay

ConsNot working with co-workers in person can be tough at times when working from home but there is still plenty of communication between your co-workers.

Advice to Senior ManagementNone, they are fantastic and are continuing to improve to give the best management experience to the employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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