Apple
3.9 of 5 3,103 reviews
www.apple.com Cupertino, CA 5000+ Employees

Apple Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.9 3,103 reviews

                             

93% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,555 ratings)

81% of employees recommend this company to a friend
3,103 Employee Reviews
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Review Highlights

Pros:
  • "Great benefits package if you're lucky enough to get full-time"
    in 182 reviews
  • "Great staff, excellent work environment nothing beats apple when it comes to computers"
    in 177 reviews
Cons:
  • "work life balance and handling any customer issues as well as the long hours"
    in 157 reviews
  • "could be physically tiring due to the long hours of walking and standing on concrete floors"
    in 127 reviews
  • Show more review highlights

Reviews

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Working for Apple

Technical Support Agent (Current Employee)
Melbourne

I have been working at Apple part-time for more than 3 years

Pros- It's amazing.
- Great culture
- Learnt heaps

Cons- It's so amazing, to go up it's a lot of competition.

Advice to Senior Management- Just employ more internally, than externally. They may have more years of experiences but they haven't practiced the Apple Culture for years.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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This was a life changing experience that has made me a better leader adn person

Store Manager (Current Employee)
Sydney

I have been working at Apple full-time for more than 3 years

ProsGreat team, great products and I felt as though I was making a difference to the lives of customers and team

ConsA small change in leadership can destroy the culture. There needs to be a better connection with the managers and leaders of the stores and to ensure that politics is removed. Even having managed a store which was a great honour when I left people only thought I was a store manager. Difficult to explain the magnitude of the role

Advice to Senior ManagementDont let the over political and overly career ambitious people rule the business

Yes, I would recommend this company to a friend

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Training and development culture is unbeatable

Expert (Former Employee)
Bondi

I worked at Apple full-time for more than 3 years

Pros- Unequalled T&D
- Supportive atmosphere
- No commissions means you feel there is less pressure to succeed, but conversely you have more desire to do so

Cons- No commissions
- Very american happy go lucky culture
- Promises of their internal culture are difficult for them to sustain

Advice to Senior ManagementStop with the "It's not about the numbers" gas. It is, and it's fine if you admit it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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i work in an apple store as a specialist and i love it

Red Zone Specialist (Current Employee)
Melbourne

I have been working at Apple part-time for less than a year

Prospositive, relaxed, fun, fast paced amazing work place!

Consi cant think of any.

Advice to Senior Managementkeep doing what you're doing!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love my store and the challenges I must face everyday.

Genius (Current Employee)
Sydney

I have been working at Apple part-time for less than a year

ProsThe Team. 1. You will work with some of the smartest, sassiest young kids out there, with amazing communication skills. A truly diverse group. 2. Management is always available and supportive. 3. Excellent environment where teamwork is truly valued. There is no such thing as "dumb question"

And working at Apple, although very busy, is really fun.

The job itself is very challenging, yet rewarding. Every day we encounter so many customers (or "restore relationships," as we say at Apple) with different personalities and needs. There is just so much to learn and absorb at such an accelerated pace.

Apple is also a very fair employer who really values everyone there.

ConsIf you are not ready to work diligently and expediently, collaborating as a part of a large team, don't bother!

Advice to Senior ManagementMore shadowing time or being shadowed by senior staff would be really beneficial. More feedback is always good!

Yes, I would recommend this company to a friend

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Right people in the right place

Specialist (Current Employee)
Sydney

I have been working at Apple full-time for more than a year

Pros- Fantastic discounts on Apple products and occasionally 3rd party accessories
-Work with wonderful and creative people
-New product launches are exciting and fun days
-Holiday celebrations internally

Cons-Cut hours if working too much over time
-Pay is ok if you didn't negotiate when first hired
-Higher management making unrealistic expectations

Advice to Senior ManagementI challenge higher management to experience a specialist role for a day before making big decision that will affect the floor. Stop hiring people external and hire the people who work hard for the company internally.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A rewarding company with great support and amazing product

Anonymous Employee (Current Employee)

I have been working at Apple full-time for more than 5 years

ProsThe pros - Culture, support and product

ConsCareer progression can be a little hazy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Awesome

Manager (Current Employee)
Sydney

I have been working at Apple full-time for more than a year

ProsGreat culture to do great work

ConsYou need to be self driven

Advice to Senior ManagementContinue to listen

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Unlike anything else.

Family Room Specialist (Current Employee)
Brisbane

I have been working at Apple part-time for more than a year

ProsYou will get to help people in one of the most fair, committed and customer-friendly retail experiences on the planet. The products are fantastic, and the people you will work with, in the vast majority, are young, excited and motivated.

ConsThe pay isn't great for the effort you have to put in - you will make the same as zero-effort retail roles in other stores, yet be expected to do so much more. Retail runs to 7-day availability, so don't expect weekends off, or to nominate days off.

Advice to Senior ManagementYou need to incentivize, and pay your staff more. The level of professionalism in Apple Retail is high, and for the level of service we consistently deliver, the pay is not.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Honest

Business Specialist (Current Employee)
Melbourne

I have been working at Apple full-time for more than a year

ProsFriendships, culture and discounted products.

ConsAmbiguity amongst management and employees. Career opertunities can often be falsehood.

Advice to Senior ManagementBe honest.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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