Apple

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Apple Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.9 3,476 reviews

92% Approve of the CEO

Apple CEO Tim Cook

Tim Cook

(1,828 ratings)

81% of employees recommend this company to a friend

Review Highlights

Pros
  • Great benefits with above average pay scales for most departments(in 207 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers(in 195 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours(in 190 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors(in 133 reviews)

3,476 Employee Reviews
Relevance Date Rating
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    Great place, but not a career for everyone

    Back of House Specialist (Current Employee) Melbourne

    ProsThe leadership team is always willing to offer support in developing your skills. Development is self driven, so you get out what you put in. It's not a career for everyone, as opportunities to advance are limited.

    The culture and team are amazing.

    ConsThe pay isn't the best. I could get paid more for my skill set elsewhere. You will often deal with bad customers.

    Advice to Senior ManagementNot really in the manager's control, but better pay would be a start. The amount to crap staff have to deal with is often ridiculous.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    This was a life changing experience that has made me a better leader adn person

    Store Manager (Current Employee) Sydney

    ProsGreat team, great products and I felt as though I was making a difference to the lives of customers and team

    ConsA small change in leadership can destroy the culture. There needs to be a better connection with the managers and leaders of the stores and to ensure that politics is removed. Even having managed a store which was a great honour when I left people only thought I was a store manager. Difficult to explain the magnitude of the role

    Advice to Senior ManagementDont let the over political and overly career ambitious people rule the business

    Yes, I would recommend this company to a friend

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    Working for Apple

    Technical Support Agent (Current Employee) Melbourne

    Pros- It's amazing.
    - Great culture
    - Learnt heaps

    Cons- It's so amazing, to go up it's a lot of competition.

    Advice to Senior Management- Just employ more internally, than externally. They may have more years of experiences but they haven't practiced the Apple Culture for years.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    Training and development culture is unbeatable

    Expert (Former Employee) Bondi

    Pros- Unequalled T&D
    - Supportive atmosphere
    - No commissions means you feel there is less pressure to succeed, but conversely you have more desire to do so

    Cons- No commissions
    - Very american happy go lucky culture
    - Promises of their internal culture are difficult for them to sustain

    Advice to Senior ManagementStop with the "It's not about the numbers" gas. It is, and it's fine if you admit it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    i work in an apple store as a specialist and i love it

    Red Zone Specialist (Current Employee) Melbourne

    Prospositive, relaxed, fun, fast paced amazing work place!

    Consi cant think of any.

    Advice to Senior Managementkeep doing what you're doing!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Love my store and the challenges I must face everyday.

    Genius (Current Employee) Sydney

    ProsThe Team. 1. You will work with some of the smartest, sassiest young kids out there, with amazing communication skills. A truly diverse group. 2. Management is always available and supportive. 3. Excellent environment where teamwork is truly valued. There is no such thing as "dumb question"

    And working at Apple, although very busy, is really fun.

    The job itself is very challenging, yet rewarding. Every day we encounter so many customers (or "restore relationships," as we say at Apple) with different personalities and needs. There is just so much to learn and absorb at such an accelerated pace.

    Apple is also a very fair employer who really values everyone there.

    ConsIf you are not ready to work diligently and expediently, collaborating as a part of a large team, don't bother!

    Advice to Senior ManagementMore shadowing time or being shadowed by senior staff would be really beneficial. More feedback is always good!

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Right people in the right place

    Specialist (Current Employee) Sydney

    Pros- Fantastic discounts on Apple products and occasionally 3rd party accessories
    -Work with wonderful and creative people
    -New product launches are exciting and fun days
    -Holiday celebrations internally

    Cons-Cut hours if working too much over time
    -Pay is ok if you didn't negotiate when first hired
    -Higher management making unrealistic expectations

    Advice to Senior ManagementI challenge higher management to experience a specialist role for a day before making big decision that will affect the floor. Stop hiring people external and hire the people who work hard for the company internally.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    A rewarding company with great support and amazing product

    Anonymous Employee (Current Employee)

    ProsThe pros - Culture, support and product

    ConsCareer progression can be a little hazy

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Awesome

    Manager (Current Employee) Sydney

    ProsGreat culture to do great work

    ConsYou need to be self driven

    Advice to Senior ManagementContinue to listen

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Unlike anything else.

    Family Room Specialist (Current Employee) Brisbane

    ProsYou will get to help people in one of the most fair, committed and customer-friendly retail experiences on the planet. The products are fantastic, and the people you will work with, in the vast majority, are young, excited and motivated.

    ConsThe pay isn't great for the effort you have to put in - you will make the same as zero-effort retail roles in other stores, yet be expected to do so much more. Retail runs to 7-day availability, so don't expect weekends off, or to nominate days off.

    Advice to Senior ManagementYou need to incentivize, and pay your staff more. The level of professionalism in Apple Retail is high, and for the level of service we consistently deliver, the pay is not.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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