Apple

www.apple.com

Apple Reviews

Updated 25 January 2015
Updated 25 January 2015
4,244 Reviews
3.9
4,244 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,359 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 246 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 215 reviews)


Cons
  • Time off needs to be requested well in advance making work/life balance a challenge (in 252 reviews)

  • Work can be very demanding with long hours depending on the group you are in (in 151 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love my store and the challenges I must face everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius in Sydney
    Current Employee - Genius in Sydney

    I have been working at Apple part-time (less than an year)

    Pros

    The Team. 1. You will work with some of the smartest, sassiest young kids out there, with amazing communication skills. A truly diverse group. 2. Management is always available and supportive. 3. Excellent environment where teamwork is truly valued. There is no such thing as "dumb question"

    And working at Apple, although very busy, is really fun.

    The job itself is very challenging, yet rewarding. Every day we encounter so many customers (or "restore relationships," as we say at Apple) with different personalities and needs. There is just so much to learn and absorb at such an accelerated pace.

    Apple is also a very fair employer who really values everyone there.

    Cons

    If you are not ready to work diligently and expediently, collaborating as a part of a large team, don't bother!

    Advice to ManagementAdvice

    More shadowing time or being shadowed by senior staff would be really beneficial. More feedback is always good!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Right people in the right place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Sydney
    Current Employee - Specialist in Sydney

    I have been working at Apple full-time (more than an year)

    Pros

    - Fantastic discounts on Apple products and occasionally 3rd party accessories
    -Work with wonderful and creative people
    -New product launches are exciting and fun days
    -Holiday celebrations internally

    Cons

    -Cut hours if working too much over time
    -Pay is ok if you didn't negotiate when first hired
    -Higher management making unrealistic expectations

    Advice to ManagementAdvice

    I challenge higher management to experience a specialist role for a day before making big decision that will affect the floor. Stop hiring people external and hire the people who work hard for the company internally.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A rewarding company with great support and amazing product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time (more than 5 years)

    Pros

    The pros - Culture, support and product

    Cons

    Career progression can be a little hazy

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney
    Current Employee - Manager in Sydney

    I have been working at Apple full-time (more than an year)

    Pros

    Great culture to do great work

    Cons

    You need to be self driven

    Advice to ManagementAdvice

    Continue to listen

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Unlike anything else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Brisbane
    Current Employee - Family Room Specialist in Brisbane

    I have been working at Apple part-time (more than an year)

    Pros

    You will get to help people in one of the most fair, committed and customer-friendly retail experiences on the planet. The products are fantastic, and the people you will work with, in the vast majority, are young, excited and motivated.

    Cons

    The pay isn't great for the effort you have to put in - you will make the same as zero-effort retail roles in other stores, yet be expected to do so much more. Retail runs to 7-day availability, so don't expect weekends off, or to nominate days off.

    Advice to ManagementAdvice

    You need to incentivize, and pay your staff more. The level of professionalism in Apple Retail is high, and for the level of service we consistently deliver, the pay is not.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Honest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist in Melbourne
    Current Employee - Business Specialist in Melbourne

    I have been working at Apple full-time (more than an year)

    Pros

    Friendships, culture and discounted products.

    Cons

    Ambiguity amongst management and employees. Career opertunities can often be falsehood.

    Advice to ManagementAdvice

    Be honest.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    cool but a bit of a cult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple part-time

    Pros

    passionate and interesting colleagues.
    great work environment.
    generous perks.

    Cons

    takes over your life - they demanded a lot for a casual retail job. it's good if you love the brand and want to become a genius for the rest of your life but not suitable if you just want some spare cash to get through uni!

    too many hierarchical buzz words- which provided a bit of a cultural clash between the american structure and the australian egalitarianism.

  9. 2 people found this helpful  

    Great and Fun Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Support in Sydney
    Former Employee - Tier I Support in Sydney

    I worked at Apple as a contractor (less than an year)

    Pros

    Casual Dress everyday. Fun and creative workplace. Excellent training schemes and in house incentives such as discounts on their products. Excellent opportunities to climb up in management and the pay is quite good. Strong focus on customer experience.

    Cons

    They mostly employ contractors and have a strict policy in not giving to charities or sponsoring events. Because it is like a cult-like work place where everyone is almost the point of obsessed with Apple products, there is also that feeling of weirdness and over "loving" the products. Focused on gaining numbers rather than giving back to the community

    Advice to ManagementAdvice

    Give back to the community rather than focus on taking from consumers

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    totally dissatisfied there's no career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store) in Roma
    Current Employee - Mac Specialist (Apple Store) in Roma

    I have been working at Apple full-time (more than 3 years)

    Pros

    they pay on time and the contract is regular

    Cons

    once they put you the blue t-shirt they forget your previous experience and skills and you can forget any career in this place. You will probably remain there without opportunities. Managers are taken from other companies like jeans or shoes companies instead of letting you grow with time.
    (and you could be even and electronic engineer)

    Advice to ManagementAdvice

    coming from other companies like shoes or fastfood or jeans, judge by yourself

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    An enriching experience working with an amazing group of individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Sydney
    Former Employee - Sales Representative in Sydney

    I worked at Apple part-time (more than an year)

    Pros

    - Great benefits
    - Enriching journey
    - Amazing insight into the works of one of the best companies

    Cons

    1. Hard to transition towards corporate

    Recommends
    Positive Outlook
    Approves of CEO

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