Apple Reviews

Updated 26 August 2014
Updated 26 August 2014
3,678 Reviews

3.9
3,678 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,952 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great and Fun Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Support  in  Sydney
    Former Employee - Tier I Support in Sydney

    I worked at Apple as a contractor for less than a year

    Pros

    Casual Dress everyday. Fun and creative workplace. Excellent training schemes and in house incentives such as discounts on their products. Excellent opportunities to climb up in management and the pay is quite good. Strong focus on customer experience.

    Cons

    They mostly employ contractors and have a strict policy in not giving to charities or sponsoring events. Because it is like a cult-like work place where everyone is almost the point of obsessed with Apple products, there is also that feeling of weirdness and over "loving" the products. Focused on gaining numbers rather than giving back to the community

    Advice to ManagementAdvice

    Give back to the community rather than focus on taking from consumers

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    totally dissatisfied there's no career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)  in  Roma
    Current Employee - Mac Specialist (Apple Store) in Roma

    I have been working at Apple full-time for more than 3 years

    Pros

    they pay on time and the contract is regular

    Cons

    once they put you the blue t-shirt they forget your previous experience and skills and you can forget any career in this place. You will probably remain there without opportunities. Managers are taken from other companies like jeans or shoes companies instead of letting you grow with time.
    (and you could be even and electronic engineer)

    Advice to ManagementAdvice

    coming from other companies like shoes or fastfood or jeans, judge by yourself

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    An enriching experience working with an amazing group of individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Sydney
    Former Employee - Sales Representative in Sydney

    I worked at Apple part-time for more than a year

    Pros

    - Great benefits
    - Enriching journey
    - Amazing insight into the works of one of the best companies

    Cons

    1. Hard to transition towards corporate

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Informative, a place to grow, retail like no other

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Specialist (Apple Store)  in  Sydney
    Current Employee - Mac Specialist (Apple Store) in Sydney

    I have been working at Apple part-time for more than 3 years

    Pros

    great people to work with, great products and happy atmosphere
    Train staff and let you grow on the job, also give decent staff discounts

    Cons

    limited if any career progression and staffing goes through fazes of high quality to high quantity but never finds the right balance

    Advice to ManagementAdvice

    build your staff, they are a resource and many do not want to leave

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work so far...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Brisbane
    Current Employee - Specialist in Brisbane

    I have been working at Apple full-time for less than a year

    Pros

    Good environment to work in, fantastic people and culture, no pressure to make a sale

    Cons

    Could go horribly wrong if management becomes bad

    Advice to ManagementAdvice

    Keep being good :D

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    amazing people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Melbourne
    Current Employee - Specialist in Melbourne

    I have been working at Apple part-time for more than a year

    Pros

    fantastic team, really energetic and passionate, managers who really look out for you
    there are some amazing opportunities if you want to make retail your career and even if you don't

    Cons

    you often get some pretty terrible customers or get frustrated by the processes you have to work within, probably inherent in working for such a large company. They pay doesn't seem high enough for what you do.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Apple Retail - Not bad, compared to others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at Apple

    Pros

    • Product discounts.
    • Working with selected - brilliant people.
    • Good retail environment compared other companies.

    Cons

    • Retail.
    • Company culture is not working very well at retail.
    • Retail.

    Advice to ManagementAdvice

    Your employees are hand-selected brilliant people that are devoted to Apple and Apple products. You need to take feedbacks seriously to keep everyone happy in the store - to be the best store in the world.

    Disapproves of CEO
  9. 6 people found this helpful  

    Great student job (At-Home Advisor)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - At-Home Advisor  in  Eugene, OR (US)
    Former Employee - At-Home Advisor in Eugene, OR (US)

    I worked at Apple part-time for more than a year

    Pros

    Great pay. Work around your class schedule. Work from home. Managers are supportive. Lot of mentorship and development by both direct supervisors and continuous training. They often send gifts boost moral and create a sense of team.

    Cons

    Nothing really bad to say. The job itself can suck at times. Customers can be really demanding and rude. BUT, once you get into your routine, the few bad calls you get are easy to deal with.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Best job for college EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Chicago, IL (US)
    Current Employee - Specialist in Chicago, IL (US)

    I have been working at Apple full-time for less than a year

    Pros

    The pay is AMAZING. I'm a senior in college and even without my degree, I'm making more than my friends that have graduated make with office jobs. You'll get what you put in.Everyone you work with is valuable and talented so expect to be challenged all the time.

    Cons

    It can be monotonous in between product launches. It's also REALLY hard to get promoted. Most people have to leave, work somewhere else, then come back to get a higher position.

    Advice to ManagementAdvice

    Slow down. Develop relationships. Recognize your high performing individuals more and compensate them accordingly. Not everyone wants a monetary raise. Sometimes, giving more responsibility and autonomy will go much further.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Learning from Challenge and Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert  in  Alpharetta, GA (US)
    Current Employee - Apple Expert in Alpharetta, GA (US)

    I have been working at Apple full-time for more than 3 years

    Pros

    A distinctly fast paced and challenging environment where it is beneficial to begin to foster and nurture business relationships with clientele on a personal level. I find it very easy to talk to people and want to get to know them as people, not just as customers. The camaraderie that people develop with their customers, both internal and external is incredible.

    Cons

    Even though the senior corporate leadership is fantastic, skilled, proven and driven to make a good product and take care of its people, the retail leadership is highly lacking. The tendency is to hire people from the outside (Target, for example) who are not familiar with the internal Apple culture and ascend them into leadership roles, rather than spend a little more time and a little more money to develop leaders from within the Apple retail family.

    Advice to ManagementAdvice

    Rethink your retail business model, especially when it comes to hiring outside people to lead your stores. You say you are passionate about your employees, retaining and developing them into being whatever they want, well, prove it. The soul of your company is your people. The face of your company is your Retail Stores. when you hire sub-par people to lead AMAZING sotres, you are going to get sub-par results.

    Recommends
    Positive Outlook
    Approves of CEO

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