Apple Reviews

Updated 22 October 2014
Updated 22 October 2014
3,888 Reviews
3.9
3,888 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,129 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 243 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 148 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Back of House specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back of House Specialist
    Current Employee - Back of House Specialist

    I have been working at Apple full-time (more than 5 years)

    Pros

    Great people to work with, great benefits. Lets you do as you see fit, lots of belief in it's people.

    Cons

    Customers can sometimes be unnecessarily rude and mean.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Tough but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Manager in Cupertino, CA (US)
    Current Employee - Engineering Manager in Cupertino, CA (US)

    I have been working at Apple full-time (more than 10 years)

    Pros

    High compensation for a star player
    Coolest products
    Strong job security for a high caliber engineer

    Cons

    Extremely long hour
    Slave driving culture

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    It's still retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Retail Specialist in New York, NY (US)
    Former Employee - Apple Retail Specialist in New York, NY (US)

    I worked at Apple part-time (less than an year)

    Pros

    Great discounts on apple products, higher pay than most other retail jobs

    Cons

    The pay still isn't enough to live in New York City; any job where you wear a branded shirt makes you feel like you're working for 'the man', regardless of the fact that it's Apple.

    Advice to ManagementAdvice

    Consider more time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Apple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Santa Barbara, CA (US)
    Current Employee - Apple Genius in Santa Barbara, CA (US)

    I have been working at Apple part-time (more than 3 years)

    Pros

    Exciting constantly evolving, changing to make a better customer experience

    Cons

    Lateral movement is easy, vertical movement nearly impossible

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Some of the best people you'll ever work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Family Room Specialist
    Former Employee - Apple Family Room Specialist

    I worked at Apple full-time (more than an year)

    Pros

    Fun environment, fantastic support from coworkers, extremely passionate people, felt I mattered to both my coworkers and my managers.

    Cons

    lots of customer interaction, which can be a pro or a con. You just have to have the right mindset and find your stride. Overall, though, a GREAT place to work, and I made many friends whom I still keep in touch with, even after 2+ years out of the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Apple Retail: Great management and work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple

    Pros

    Transparent and communicative management that put employees first.
    Flexible schedule for students and part timers.
    Supportive training program that ensured quality customer service experience

    Cons

    More hours for part timers

    Recommends
  8. 1 person found this helpful  

    You are working on things that you see everyone using everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software QA Engineer in Santa Clara, CA (US)
    Current Employee - Software QA Engineer in Santa Clara, CA (US)

    I have been working at Apple as an intern (less than an year)

    Pros

    Great learning experience.
    Making a difference.
    Making Apple products better.
    Lots of smart and like minded people working here

    Cons

    No structured advancement system.
    No free food other perks
    Long work hours
    work-life balance not all that great

    Advice to ManagementAdvice

    More acknowledgement of when you are doing a good job

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Opportunities abound. There is plenty of room to grow here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Austin, TX (US)
    Current Employee - Senior Software Engineer in Austin, TX (US)

    I have been working at Apple full-time (more than 5 years)

    Pros

    Despite some public opinion, Apple is an extremely ethical company. Lots of smart peers to learn from. Opportunity for growth when you demonstrate potential.

    Cons

    Not really a con, but expected: compensation generally lags behind performance. Work can be very ambiguous at times. Many peers are spread very thin. Apple has a "show me" culture which generally requires you to work periods of double-time to prove your own ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Living the dream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Plano, TX (US)
    Current Employee - Family Room Specialist in Plano, TX (US)

    I have been working at Apple part-time (less than an year)

    Pros

    The store I have the pleasure of working in is beyond incredible. Staffed to perfection. Everyone is so kind and we all support each other in our growth opportunities as well as praising each other in our strengths. There is no situation that could rise where you face it alone. The benefits are astonishing, which just shows how great this company truly is.

    Cons

    Dealing with difficult customers. Sometimes short handed on genius's. Schedules being done in a way where you're set to work 7-10 days in a row.

    Advice to ManagementAdvice

    Keep doing what you're doing. I couldn't be blessed with a better management team. Each and every one of them are so kind and know our names. We all matter and play a vital piece to the store, which management always reminds us of.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company, very supportive structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple At Home Advisor in Tucson, AZ (US)
    Current Employee - Apple At Home Advisor in Tucson, AZ (US)

    I have been working at Apple full-time (less than an year)

    Pros

    Very friendly environment, lots of resources for improvement.

    Cons

    A great deal of micromanaging, lots of metrics that are very difficult to control and maintain good customer service scores.

    Advice to ManagementAdvice

    Some metrics are counter productive, like escalation and handle times.

    Recommends
    Positive Outlook
    Approves of CEO

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