Apple Reviews

Updated 30 August 2014
Updated 30 August 2014
3,700 Reviews

3.9
3,700 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,967 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    AppleCares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applecare At Home Advisor  in  San Antonio, TX (US)
    Current Employee - Applecare At Home Advisor in San Antonio, TX (US)

    I have been working at Apple full-time for more than a year

    Pros

    Great place to work with awesome benefits and a healthy culture

    Cons

    Raises take more than a year to acquire, you need to keep metrics up extremely high and the amount of emotional involvement in each case is enormous (though wasn't this expected). Careful wording is key. Angry customers may make you take it personally jus because you have to put in so much effort. Vertical movement is also very slim with no motion path upwards. No one knows what job position is above them unless they're your boss.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Yay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Level IV  in  Austin, TX (US)
    Current Employee - Support Level IV in Austin, TX (US)

    I have been working at Apple full-time for more than 3 years

    Pros

    Love it, great benefits, great working environment.

    Cons

    It becomes your life, long hours.

    Advice to ManagementAdvice

    Encourage creativity

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time for more than a year

    Pros

    Great benefits and good people

    Cons

    I have not found any as of yet

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The Ultimate in International Retail Career Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert  in  Hong Kong (Hong Kong)
    Former Employee - Expert in Hong Kong (Hong Kong)

    I worked at Apple full-time for more than 3 years

    Pros

    The opportunity to be part of something big in the history of Retail--and to witness it first hand, in the Asia Pacific region.

    Cons

    An defaulted experience in the change of politics at the company, at a Retail level--changed culture and mismanagement. Now it is definitely has changed, guaranteed. I, personally, wanted to move on, felt I could do more and develop better in a another company.

    Work-life balance was amazing, compared to industry standards--especially in Hong Kong. I would definitely say that benefits in this job is definitely premium status.

    Advice to ManagementAdvice

    A discussion of hiring and developing, internally--is way better than hiring externally outside of the company, if looking for generation development. The internal staff is way smarter and capable to handle the stresses and opportunities better, since the training is still great.

    Otherwise, couldn't have asked for such great talent and passion hired by Apple.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple

    Pros

    Awesome benefits, good people, smart people

    Cons

    Have to work retail hours, not a lot of OT

  7.  

    Fun yet difficult

    Former Employee - Apple Retail Specialist
    Former Employee - Apple Retail Specialist

    I worked at Apple full-time

    Pros

    products, people, environment, and cause

    Cons

    no leadership, no movement (upword mobility)

    Advice to ManagementAdvice

    hire from within...

  8.  

    Great company, hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Software Tester  in  Cork (Ireland)
    Current Employee - Quality Software Tester in Cork (Ireland)

    I have been working at Apple as a contractor for less than a year

    Pros

    Good company, very modern building and provided me good tools (iPhone and iMac). The restaurant is very good and cheap

    Cons

    The work is hard and the computer control your work schedule and your efficiency. At first no one explained very well what you have to do.

    Advice to ManagementAdvice

    Should give more clear written instructions about what they intend to projects. Everything is too secret and confidential.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great people and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  San Francisco, CA (US)
    Current Employee - Specialist in San Francisco, CA (US)

    I have been working at Apple full-time

    Pros

    Great people and benefit package

    Cons

    Scheduling issues: not given advance notice on weekly changing work schedule. Difficult to plan life around

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Apple is a dream company! Amazing entry level tech job, but learning potential is limited at the retail level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius
    Current Employee - Mac Genius

    I have been working at Apple full-time for more than a year

    Pros

    Compensation, benefits, flexible schedules. The culture of the company is outstanding, you are inspired to be the best you can be, and there is growth opportunity. Management drives for high performance, but in a positive way that eliminates unnecessary pressure and encourages collaboration and helping peers. Your colleagues are smart and fun, there is great camaraderie and healthy competition between coworkers. You will master people skills in a short amount of time.

    Cons

    The technical skills you can acquire from Apple as a retail tech support consultant fell short of my expectations. Erratic, inconsistent retail schedules can be hard to deal with over time. Apple is so successful that the stores are often crowded beyond comfortable levels. The Genius Bar is very stressful due to the huge volumes of traffic you have to handle. Managing upset customers all day long can emotionally wear anyone down, so the job demands high mental fortitude.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Apple is the most amazing company I have EVER worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ITunes Support
    Current Employee - ITunes Support

    I have been working at Apple full-time for more than a year

    Pros

    The pay is great, the benefits are great, they treat their employees like gold.

    Cons

    There are really no cons working for Apple. I cant think of even one! They are just an all around amazing company to work for and to do business with. They really know how to win people over!

    Recommends
    Positive Outlook
    Approves of CEO

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