Arthur J. Gallagher & Co. Reviews

Updated 17 April 2015
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2.9
247 Reviews
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Recommend to a friend
Approve of CEO
Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
102 Ratings

Pros
  • Some areas offer remote work from home opportunities (in 6 reviews)

  • Good Environment, Best Work Life Balance (in 6 reviews)

Cons
  • Some areas of the company do not have a good work/life balance (in 8 reviews)

  • No personal growth, very low pay increases unless your one of the chosen few (the pets they are called there) (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. I worked at Gallagher Bassett Services full-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Case Manager in Melbourne
    Former Employee - Senior Case Manager in Melbourne

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Working environment is extremely friendly. Employees compensated fairly and with respect.

    Cons

    Part of the job is dealing with injured workers which can be hard. This can be rewarding but also depressing.

    Advice to Management

    Continue to promote within

  2. Helpful (1)

    Not a great company, with rubbish IT infrastructure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support Analyst in Sydney
    Current Employee - IT Support Analyst in Sydney

    I have been working at Arthur J. Gallagher & Co.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Brokers were great much of people to work with

    Cons

    Incompetent management full of expats who were clueless, my line manager who was the system administrator was a waste of space. He knowledge was terrible. He was going on how its great being a Australian citizen which I thought it was strange. At the end I was forced out for asking too many questions. God forbid how they going to integrate SRS, OAMPS and West Farmers businesses into the group.

    Advice to Management

    Employ complement individuals

  3. Helpful (1)

    North Sydney Office - Not a good company to work for as there seems to high turnover of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - IT Support Specialist in Sydney
    Current Contractor - IT Support Specialist in Sydney

    I have been working at Arthur J. Gallagher & Co. as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The broking staff was great to work with

    Cons

    No training or support by line and senior management
    Had a line manager who was next to useless and decided I became too popular with the staff and terminated by contract without reason!
    Rubbish IT system that had zero investment and was prone to outages etc.
    High turnover of staff both in permanent and temporary employees

    Advice to Management

    Invest in your staff
    Employer staff with better knowledge of IT

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great worker staff relationship, nice place to work

    Cons

    More induction training needed for staff

  6. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Arthur J. Gallagher & Co.

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Outstanding company. Treats their people like gold. Superlative advancement opportunities. Company senior executives are regularly out at field offices getting to know their people. You know an outfit is excellent when the CEO calls a first year employee by name. I was recalled to active military duty while employed here. Completely supportive.

    Cons

    Challenging production goals. That said, goals met reap equivalent rewards.

    Advice to Management

    Keep on doin' what you're doin' !!

  7. rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in New York, NY (US)
    Former Employee - Consultant in New York, NY (US)

    I worked at Arthur J. Gallagher & Co.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Professional atmosphere and knowledgeable personnel

    Cons

    Somewhat challenging in receiving bonuses

    Advice to Management

    Evaluate all positions more individually.

  8. I went thru the summer internship program with Gallagher. It was good and you get to go up to Chicago for a week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in South Bend, IN (US)
    Former Employee - Intern in South Bend, IN (US)

    I worked at Arthur J. Gallagher & Co. full-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    You get lots of on the job experience. Also the trip ip to Chicago is really fun and good for networking. Overall, the summer was great for professional experience.

    Cons

    Some of the day to day work got boring or they would not have anything for us to do. Also sometimes we would have to do menial work like moving desks, boxes, etc.

  9. Helpful (1)

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Houston, TX (US)
    Former Employee - Account Manager in Houston, TX (US)

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    The people are very nice for the most part.

    Cons

    Workload per individual is extremely heavy. The processes and workflows are cumbersome and very time consuming.

  10. Helpful (3)

    Professional company, Highest standards in the industry BUT Humanly impossible to perform your assigned work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co. full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Benefits, Professional atmosphere, They Motivate staff with Perks. the cream of the crop employees in the Industry, Pay for all licensing, Technology top notch

    Cons

    Designed to fail The work load that is required of you daily would and is not humanly possible unless you are a robot. Due to there Ratings they are strict and require you to perform responsibilities that would be impossible unless you worked 16 Hours a day and you are paid for 8. There are no excuses for not getting the job done. managers are so overworked they do not have the time to even help with problems. Their main objective is acquisitions of small companies. These small companies have not managed or maintained the policies that you are now responsible for.. The clients are not given any warnings that the producer/ Client service manager that they were dealing with at the "mom & pop" agencies for years and years can no longer help them with new Business needs or questions on current policies., they are referred to a toll free number in a different state where they are speaking to a client service Manager that has no idea of who they are, what there needs are or any contact information. This is exceptionally frustrating for the customer and for the client service Manager that has to satisfy the client and make sure the clients needs are meet. the Insurance companies the clients have been written with are foreign to the AJG and you cannot access the companies by internet or Phone due to the writing company does not acknowledge you as the producer. You chase your tail all day. your required to produce, process, sell and service the accounts. Maintain the business you have been assigned and deal with the politics and understaffing. The Managers are over worked and not knowledgeable when you have a problem to help you fix it. the Producers at the inception of the policy were more interested in the sale then the needs of the clients. There are giant "holes" in the policy that now becomes your problem. Policies have to be re-written, reviewed and maintained in accordance to AJG very strict policies. You are audited and written up if you make a error. having 20 years of experience in Commercial insurance I realized that what is required of you is impossible. stress levels are like no other profession. You are cleaning up the errors and laziness of prior Producers and customer service Reps. Taking a day off is not a option as when you return that work load awaits you and just compiles. its literally a nightmare... most frustrating place to work and you are just a Employee Number at the end of the day. sitting in a cubicle feeling like you need medication to deal with the anxiety. And VERY "clicky" Catty woman and backstabbing, gossip ridden. You can not say a work, mind your own business and yet the amount of viciousness is the icing on the cake.

    Advice to Management

    More training and more management, Employees cannot get answers to crucial questions as they are not trained or have no knowledge. Employees should not have to ask five managers a basic question to get a answer to a customers question

  11. AVP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arthur J. Gallagher & Co.

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best places to work in many different locations! Great people, great leadership and great opportunity at an organization who values its people!

    Cons

    AJG expects a lot from its people, sometimes not great work/life balance, benefits are so so and salaries are lower than the industry.

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