Arthur J. Gallagher & Co. Reviews

Updated 17 August 2014
Updated 17 August 2014
177 Reviews

2.9
177 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
73 Ratings

Review Highlights

Pros
  • Good Environment, Best Work Life Balance (in 6 reviews)

  • Some people can work from home, but you have to be a management favorite (in 5 reviews)


Cons
  • Some areas of the company do not have a good work/life balance (in 8 reviews)

  • Outdated computer systems; constantly freezing or shutting down (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to show your dedication, but not be rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Tulsa, OK (US)
    Current Employee - Underwriter in Tulsa, OK (US)

    I have been working at Arthur J. Gallagher & Co. full-time

    Pros

    Lots are technology to help you do your job. Lots of older employees to learn from. Great place to learn and develop skills and experience.

    Cons

    Too demanding. Over worked and under paid. Company only wants to make as much money as possible for their shareholders. Focused on developing India-based Service Center. Pulling away from a personal relationship and trying to commoditize/standardize all processes. Has become just a jumping board for upcoming, developing talent to find jobs elsewhere in the industry. Hard to take a "Vacation" and not worry about your desk.

    Advice to ManagementAdvice

    Throw a bone to the worker ants. Realize keeping the pedal to the metal 24/7 gets old real fast.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Philadelphia, PA (US)
    Former Employee - Sales in Philadelphia, PA (US)

    I worked at Arthur J. Gallagher & Co. full-time for more than a year

    Pros

    Free coffee and generally the staff is friendly. Systems pretty good from an administration standpoint..

    Cons

    Large company that has grown by many small acquisitions that are not managed as a collective organization. Little chance to succeed against the large international brokers.

    Advice to ManagementAdvice

    Nothing. They wouldn't listen anyway.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Company continually grows, but seems to care less about Support Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Itasca, IL (US)
    Current Employee - Customer Service Representative in Itasca, IL (US)

    I have been working at Arthur J. Gallagher & Co. full-time for more than 5 years

    Pros

    Good Benefits, vacation, and health insurance discounts

    Cons

    Promotion from within is there, but they will not pay you what you deserve. It is frustrating to watch someone from outside the company get hired and do the same job, and get paid more. They seem to only care about the bottom line, and don't put their neck on the line to keep the good employees.

    Advice to ManagementAdvice

    Would be nice to see more promotion from within, and pay to match. CSR's would stop jumping ship, if AJG could price match other agencies who are willing to pay for what they get.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    A Great Concept, A Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co. full-time for more than 8 years

    Pros

    I enjoyed working with talented, hardworking, loyal colleagues dedicated to fulfill Client needs with or without help from Gallagher.

    Cons

    Stagnant growth. The need for an advanced degree or knowing the right middle to upper manager for advancement above low level jobs is obvious. Lack of appreciation for hard work employees render by upper management who require mid-level and low-level management to provide incentives to employees at personal expense. Record growth in profitability yields no reward to dedicated employees who sacrificed during lean years. Blatant nepotism, poor almost dangerously low morale and frequent unsuccessful implementation of software and procedures cripple the ability to place business properly and breed resentment amongst employees towards upper management. Mandatory use of Gallagher approved intermediaries improves Gallagher's bottom line at the expense of it's customers. Career Launch and Interns are often Silver Spoon Individuals who are fast tracked into Career Positions often without basic insurance knowledge or needed people skills. Usage of India Service Center to replace American Workers leaves many in constant fear of lay-off. Also, instruction to avoid making the India Service Center known makes this division all the more worrisome for employees.

    Advice to ManagementAdvice

    Read the Gallagher Way and implement it again. You are advertising that Gallagher lives by it but they do not. The dollar is obviously the most important. Shareholders are your true customer now. You are running good, hard working people out en masse. Why

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Sweatshop with Dilbert style management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co. full-time for more than 3 years

    Pros

    Pay was not too bad.

    Cons

    Work pressure was high, job satisfaction non existent. No clear career path. Management was getting harder to work for every day and they made up things about you just to justify getting rid of you. You were under constant surveillance so they could ding you on every little thing. Things were changing every day so you made many mistakes trying to adapt day to day. You were ridiculed for others work delays, they could be in a division half way around the world but because your work was dependent on them getting their jobs done you were at fault for not getting your work done. Some coworkers were literally sent back to their desk crying under the abusive pressure. Everyone was afraid to take anytime off.

    Advice to ManagementAdvice

    Hire robots instead of people.

    Doesn't Recommend
    No opinion of CEO
  7.  

    A lot of opportunity for young professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Underwriter
    Current Employee - Commercial Underwriter

    I have been working at Arthur J. Gallagher & Co. full-time for more than 5 years

    Pros

    I have worked at the company for more than 5 years now and there is a lot of opportunity for advancement and career growth. Young talent are fastracked through the EDGE program with your peers. Benefits are decent compared to other competitors. My direct management is encouraging and gets the whole work-life balance deal. If you work hard and do what's right, you'll be given opportunities to move up within the company.

    Cons

    Only 10 vacation days and 3 floating days to start. Needs to be 15 +3 but that's something you could negotiate if you really wanted.

    Office culture is a little stale at times and it's a full time desk job for me. Pay was a little on the low side with competitors.

    One big turn off is the company pumps itself up all the time and it's a bunch of hullabaloo if you ask me. Yes, it's a growing and diverse company but they make a big deal about yearly growth and it's really externally through acquisitions and not organic.

    Advice to ManagementAdvice

    Make it a fun place to work. Offices that don't see. Liens every day should be casual. Celebrate birthdays and events as a group. Provide small rewards for extra work...create a fun incentive program for your people ($50 gift card for top producers each month, etc.)

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthur J. Gallagher & Co.

    Pros

    As an intern, you are able to experience the daily routines of the Producers and learn the basics of the commercial insurance industry. The employees at the office you intern take care of you as much as possible and the pay is very competitive in terms of Internships. Meet other interns from around the country.

    Cons

    Most of the Producers do not have enough time to spend with the Interns on a daily basis, so you are stuck with "busy work". People outside your immediate office are not the greatest. It is a difficult business to be successful in.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Neutral neither bad nor good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Associate  in  Pune (India)
    Current Employee - Process Associate in Pune (India)

    I have been working at Arthur J. Gallagher & Co. full-time for more than a year

    Pros

    A lot of opportunity to complete Insurance Certification and enhance insurance knowledge.

    Cons

    Office politics, poor salary hike.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    Great company undermined by inept local branch management

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Arthur J. Gallagher & Co. full-time for more than 5 years

    Pros

    Great brand, market leverage, name recognition and resources

    Cons

    Old boys club. If you are a middle aged white man you will never, ever be fired. Doesn't matter how poorly he's performed. Insufficient accountability of poor performers. Generally their work load is reduced but pay remains the same. Revenue generated by top performers underwrites low performers existence.

    Advice to ManagementAdvice

    Your workforce should be as diverse as your client base. A predominantly middle aged white male leadership team sends the wrong message. Visit the local offices, listen to the top performers and affect change

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Itasca, IL (US)
    Former Employee - Intern in Itasca, IL (US)

    I worked at Arthur J. Gallagher & Co. as an intern for less than a year

    Pros

    Everything was fantastic and great

    Cons

    Nothing was bad about this company

    Recommends
    Positive Outlook

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