Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated 28 October 2014
Updated 28 October 2014
499 Reviews
3.2
499 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
159 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 15 reviews)


Cons
  • In Albuquerque NM the upper management loves intimidation techniques (in 30 reviews)

  • long hours with no overtime, bad weather means flight delays (in 23 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tulsa, OK (US)
    Former Employee - Customer Service Representative in Tulsa, OK (US)

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    Overtime was available. Management was fair.

    Cons

    Awful, customers, antiquated systems and programs, inadequate lighting

    Advice to ManagementAdvice

    Management was fair

    Doesn't Recommend
    Positive Outlook
  2.  

    Informative, but crappy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Avis Budget Group full-time (more than 10 years)

    Pros

    Starting pay is good... usually 11.50 and then plus commission if you are a rental sales agent
    The "down" months where we are not too busy and get paid to just be there sometimes

    Cons

    MANAGEMENT COMMUNICATION
    Summer and being oversold on cars..... EVERY DAY!

    Advice to ManagementAdvice

    Learn to talk to your employees about how they really feel about things.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in New York, NY (US)
    Former Employee - Operations Manager in New York, NY (US)

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
    Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
    Play a significant role in long-term planning, including an initiative geared toward operational excellence.
    Oversee overall financial management, planning, systems and controls.
    Management of agency budget in coordination with the Executive Director.
    Development of individual program budgets
    Invoicing to funding sources, including calculation of completed units of service.
    Payroll management, including tabulation of accrued employee benefits.
    Disbursement of checks for agency expenses.
    Organization of fiscal documents.
    Regular meetings with Executive Director around fiscal planning.
    Supervise and coach office manager on a weekly basis.

    Cons

    You will sign a contract with the outsourcing company that will cover the details of the service that they will be providing. Any thing not covered in the contract will be the basis for you to pay additional charges. Additionally, you will experience legal fees to retain a lawyer to review the contacts you will sign. Remember, this is the outsourcing company's business. They have done this before and they are the ones that write the contract. Therefore, you will be at a disadvantage when negotiations start.

    Advice to ManagementAdvice

    Pay more

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  5. 1 person found this helpful  

    A stepping stone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cincinnati, OH (US)
    Former Employee - Customer Service Representative in Cincinnati, OH (US)

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    The atmosphere and overall structure is very laid back and down to earth. Work is often tedious and busy but very easy to accomplish. Growth opportunities are stellar if you're willing to relocate. Benefits are good, raises are fair, and front line (operations) management team is helpful.

    Cons

    Seriously unethical business practices, cutthroat wolf pit of a sales team, pampered service agents, high exposure to weather elements, poverty level starting wages, unprofessional overall morale, questionable fiscal decisions, outdated business model, unbelievable communications gap between operations and upper management, and unreliable on their promises.

    Advice to ManagementAdvice

    Start following through on your word, improve communications, develop a training strategy, put service ahead of sales interests, and try making more sensible improvements.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    csr2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Orlando, FL (US)
    Current Employee - Customer Service Representative in Orlando, FL (US)

    I have been working at Avis Budget Group (less than an year)

    Pros

    awesome health insurance and benefits

    Cons

    pay 8.50 and they don't appreciate what you do

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    didn't expect to stay with the company this long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group full-time (more than 3 years)

    Pros

    Easy to earn big with the Commission system referred to as CSI despite some glitches in its design as long as you understand the system , provided that you obtain strong people's skills and strong personality and confidence as a sales person.

    Cons

    It doesn't seem that the company cares about promoting or keeping great talents , also ops managers are hired without apparent qualifications to fit the job

    Advice to ManagementAdvice

    this advise basically is for senior management, you need to stand up to the corporate and tell them that things on the ground are not the same as they seem from their high towers, also rental sales agents needs to meet with regional sales managers occasionally to give important feed back and discuss rising difficulties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Managers have not say at the operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX (US)
    Former Employee - Customer Service Representative in Houston, TX (US)

    I worked at Avis Budget Group part-time (more than an year)

    Pros

    The only pro is that they pay ok compared to other companies

    Cons

    Managers don't manage. Enough said., people who have seniority take advantage of new people, it's hot they don't provide water. The whole system of operations is to benefit only the people with seniority.

    Advice to ManagementAdvice

    Many people quit or find other jobs because the people who have been there many years expect you to do everything and they take advantage of you. And managers don't do anything about it.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Not exciting, but real family feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (more than 5 years)

    Pros

    People genuinely care
    Great staff discounts!

    Cons

    Slow to change
    Direction driven by US
    Lack of autonomy

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Quite interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant
    Former Employee - Assistant

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    Great chance to learn people, markets, machinery, destinations! Attractive commodities, adventurous work, enjoying goals and means.

    Cons

    Difficulties if you lack languages skills, if you are bureaucratic and not desiring to travel.

    Advice to ManagementAdvice

    Discover and invest in new areas and places

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I have been enjoying my Job with lots of learning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Station Manager in Jaipur, Rajasthan (India)
    Current Employee - Station Manager in Jaipur, Rajasthan (India)

    I have been working at Avis Budget Group full-time (more than 3 years)

    Pros

    Being working here we gets lots of learning.

    Cons

    A person should have ability to do multiple things simultaneously.

    Advice to ManagementAdvice

    Every thing is as per expectation.

    Recommends
    Positive Outlook
    Approves of CEO

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