Aviva Reviews

Updated 13 September 2014
Updated 13 September 2014
77 Reviews
3.4
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aviva Group CEO Mark Wilson
Mark Wilson
21 Ratings

Review Highlights

Pros
  • Fantastic Work-Life Balance, encouraging flexible working and mobile work practises (in 5 reviews)

  • It used to be a good company but no longer today (in 5 reviews)


Cons
  • No immediate career opportunities, dis-connected senior management, no recognition of skills and contributions made by employees (in 4 reviews)

  • In IT, there aren't a lot of career opportunities, and the manager is not so understanding (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work environment and team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Online Communications Manager  in  London, England (UK)
    Former Employee - Senior Online Communications Manager in London, England (UK)

    I worked at Aviva full-time for more than a year

    Pros

    I worked at Aviva for almost 2 and 1/2 years and simply loved it! Our team was extremely balanced in skills and responsibilities, so our contribution was quite effective and recognisable.

    Cons

    We had a bit of a struggle with the Group team, specially when it came to highlight the regional and local needs as opposed to the global ones.

    Recommends
    Disapproves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Pros

    Location, job scope, team, management

    Cons

    The work hours can be quite long

  3.  

    Great company and heritage; at last recovering, but with impaired potential, from calamitous CGU / Norwich Union merger.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  London, England (UK)
    Former Employee - Director in London, England (UK)

    I worked at Aviva full-time for more than 10 years

    Pros

    Sincere commitment to diversity (though cliquey in parts)
    Basic pay OK / bonuses good at senior levels
    Work-life balance respected, though cuts both ways
    Friendly environment, though massive staff turnover has not helped

    Cons

    Endless reorganisations and changes of direction, overwhelmingly driven by financial considerations that often turn out to be cosmetic (e.g. extensive form in over-shooting budgeted one-off costs of restructuring, which turn out not to be one-off after all)
    Goes through the motions of meritocracy, but, with notable exceptions, through several transitions / reinventions at the top table, senior managers tend to be surrounded by their mates, and progression is difficult without fairly blatant patronage
    Too many consultants, often there for CYA purposes or because the group has fired people it actually needed

    Advice to ManagementAdvice

    Given the heritage, the present position is a travesty of the historic potential, but the present team is doing a reasonable job of putting the damaged wagon back on the rails. A pity, and stretching the limits of plausibility, that the best people for the top jobs seem to be so predominantly old AIA cronies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    good company but limited career prospects at present

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk  in  Norwich, England (UK)
    Current Employee - Risk in Norwich, England (UK)

    I have been working at Aviva full-time for more than 8 years

    Pros

    Aviva is very easy to do work for, they are great in terms of work life balance, they pay well and you can sense that your contribution is valued.

    Cons

    Your face has to fit to achieve any real career progression. I joined 10 years ago and I would say the levels of loyalty in both directions do really appear to have reduced and this is no helped by some stupid decisions made at exec level over the last couple of years

    Advice to ManagementAdvice

    CEO does really seem to be turning things around not just in the markets but in the culture of the company but he is still quite new so more needs to be done. In my view if anybody can do it he seems to be the one.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Where to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Galway (Ireland)
    Current Employee - Customer Service Representative in Galway (Ireland)

    I have been working at Aviva as a contractor for more than a year

    Pros

    The people working here are some of the nicest you will meet.

    Cons

    time off is never available,
    often looked down on by people from head office,
    high turnover of staff,
    not sufficient training or support,
    not able to effectively impliment a growth plan taking all areas of the business into consideration.

    Advice to ManagementAdvice

    Hire more people and move away from the pay progression model you have

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Comfortable Employer

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva full-time for more than 8 years

    Pros

    Good people, good values, providing a real, tangible, beneficial service to society in general and to our customers. With our new CEO and upgraded board members, we're seeing a massive over-haul of strategy, focus on customers, investors, people and a clear understanding of the direction of travel in line with techno-societal developments.

    Cons

    There remains a significant amount of old-boy politics where people have risen to positions within the company without either the necessary knowledge and talent or the capability to serve the role through gravitas and industry peer recognition. These people remain responsible for the lack of investment in staff development and hence operational inefficiencies.

    Advice to ManagementAdvice

    Review the full line management down to at least E-level to determine whether the strategic messages and initiatives are actually being embedded and gaining ground, and where this is not the case, take remedial action on those senior managers who are failing in their duty to staff, their role, their company, their customers and their investors.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Over-run by consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time

    Pros

    Some good and capable people.

    Cons

    Relied on consultants and third-party providers for everything, and wondered why the budget escalated rapidly whilst nothing was delivered.

    Advice to ManagementAdvice

    Have the courage of your convictions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good company that provides great opportunities for its people to develop and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director  in  London, England (UK)
    Current Employee - Marketing Director in London, England (UK)

    I have been working at Aviva full-time for more than 8 years

    Pros

    Great people, and good opportunities to develop and travel internationally.

    Cons

    No cons from me. Aviva is a great place to work for that can be challenging, but always rewarding.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very Good Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva as a contractor for more than a year

    Pros

    Good work life balance. Opportunities to learn. Exposure to Asia region. Lot of benefits.

    Cons

    High bureaucracy. Less training and remuneration. Low remuneration compared to market range. All benefits goes to permanent employee only.

    Advice to ManagementAdvice

    Fair to everyone

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Aviva USA was sold to Athene in October 2013

    Former Employee - Applications Developer III  in  West Des Moines, IA (US)
    Former Employee - Applications Developer III in West Des Moines, IA (US)

    I worked at Aviva full-time for more than a year

    Pros

    Aviva USA was a good company.

    Cons

    After Aviva USA was acquired by Athene my position and hundreds of others were eliminated due to restructuring and outsourcing.

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