BB&T

www.bbt.com

BB&T Reviews

Updated 22 January 2015
Updated 22 January 2015
578 Reviews
3.2
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
369 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

Employee Reviews

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  1.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Co-workers & paid federal holidays

    Cons

    Working Saturdays wasn't fun; Paranoia of frequent branch audits from corporate.

    Advice to ManagementAdvice

    The job was great. I'd recommend BB&T for anyone that wants a career in banking. Management really cares about its employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The BB&T Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    There is a healthy amount of work-life balance. There are times when the work load can be demanding, but for the most part if you can manage your own schedule it's easy enough. They have great benefits and culture.

    Cons

    Salaries are lower across the board compared to competitors or cross-industry positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I had a good experience as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Durham, NC (US)
    Current Employee - Operations in Durham, NC (US)

    I have been working at BB&T as a contractor (more than an year)

    Pros

    The department I worked in had flexibility with hours and working remotely if needed.

    Cons

    It was only a contract job.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great people and atmosphere. Unattainable goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Lauderhill, FL (US)
    Current Employee - Relationship Banker in Lauderhill, FL (US)

    I have been working at BB&T part-time (more than an year)

    Pros

    I really enjoy working in this company. Mainly because while they are a bank and the point of being a banker is sales, they really do try to focus on providing the clients with the best possible form of customer service.
    401k, 2 weeks vacation, paid holidays

    Cons

    Not all clients will have an account to best fulfill their needs... leading to conflicts.
    Branches are understaffed.

    Advice to ManagementAdvice

    While I do understand that the bank spends money on training and guaranteeing customer service, they should stop charging such steep fees. this leads to bad word of mouth and conflicts in branches.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pretty good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Retail Lending
    Former Employee - Retail Lending

    I worked at BB&T full-time (more than 10 years)

    Pros

    Good benefits, one of the few companies which still offers a pension plan. Co-workers were great!

    Cons

    Was behind the curve with technology upgrades. Recently began a reduction in force

    Recommends
  7.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenville, SC (US)
    Current Employee - Anonymous Employee in Greenville, SC (US)

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Great benefits, lots of time off once you have worked there for five years

    Cons

    very difficult to be promoted, hard work is not rewarded quickly, bonuses have been cut

    Doesn't Recommend
    Positive Outlook
  8.  

    Culturally lost its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Banking
    Current Employee - Commercial Banking

    I have been working at BB&T full-time (more than 3 years)

    Pros

    BB&T does have a strong history, excellent benefits and remains one of the most well capitalized institutions in the country.

    Cons

    The very values in which BB&T was founded upon are now almost comical. Independent thinking, reality, justice, fairness are all values that employees were once required to embrace but now you ridiculed for.

    Advice to ManagementAdvice

    Bankers do not create loan demand, they merely facilitate the needs of the community. While it is certainly the right of the bank to be overly conservative, thinking they can overcompensate for their unwillingness to take risk by treating producers like mules is not only unfair but also counter productive.

    Recommends
    Neutral Outlook
  9.  

    Good company and growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    You learn a lot about insurance and different processes. Very structured but due to the constant changes in the insurance industry some processes may be outdated.

    Cons

    Stressful at times. Not enough encouragement from some of the supervisors. Sometimes pushed to the max.

    Advice to ManagementAdvice

    More guidance when asked by employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Relationship manger for defined contribution plans and retirement and institutional services

    Current Employee - Relationship Manager in Baltimore, MD (US)
    Current Employee - Relationship Manager in Baltimore, MD (US)

    I have been working at BB&T full-time (more than 5 years)

    Pros

    BB&T has very good retirement plan benefits. They are committed to employee product and process training. There is also a great committment to client retention and the perfect client experience.

    Cons

    BB&T puts too much pressure on the non sales personnel to meet very aggressive sales goals. Also, the compensation if below industry averages, even in light of the company's stock price doing well.

    Advice to ManagementAdvice

    Provide an environment that is conducive to having content employees.

    Recommends
    Positive Outlook

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