BB&T Reviews

Updated 23 October 2014
Updated 23 October 2014
528 Reviews
3.2
528 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
344 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 44 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome company !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Non-Manager in Clearwater, FL (US)
    Former Employee - Non-Manager in Clearwater, FL (US)

    I worked at BB&T full-time (more than 5 years)

    Pros

    Great management that is very knowledgeable, professional, and fair. It feels like a small company in that you feel a teammate atmosphere.

    Cons

    Benefits are fair. Not a lot of room for advancement unless you have a masters degree.

    Advice to ManagementAdvice

    Keep being a great place to work.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great benefit, lower salary compared to peer institutions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Liability Risk Technical Analyst in Charlotte, NC (US)
    Current Employee - Liability Risk Technical Analyst in Charlotte, NC (US)

    I have been working at BB&T full-time (more than 10 years)

    Pros

    Flexible management, great benefits, dedication to employees, employee wellbeing is a big thing

    Cons

    salary seems to be lower than market average for similar roles and/or institutions. i have heard many peers in other LOBs say similar.

    Advice to ManagementAdvice

    non-client contact positions -- relax the dress code!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Company has a good culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker in San Antonio, TX (US)
    Current Employee - Branch Banker in San Antonio, TX (US)

    I have been working at BB&T full-time (more than an year)

    Pros

    Very good training, good culture, values-driven company. People are extremely friendly and very supportive of each other.

    Cons

    Very conservative ways to do business, traditional values. I work in Texas and its hard to line up the traditional ways to Texas way of doing business.

    Advice to ManagementAdvice

    More coaching would definitely be useful

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Regional Employment Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employment Consultant IV in Charleston, WV (US)
    Former Employee - Employment Consultant IV in Charleston, WV (US)

    I worked at BB&T full-time (more than 10 years)

    Pros

    I really loved the fact that BB&T gives so much back to the communities that they serve. The benefits are excellent including health, vision, dental insurance. I also enjoyed the communication opportunity for upper management, BB&T is very employee oriented. There are also excellent time off policies including 10 Federal Holidays per year. Of course, personal growth is ultimately up to the individual, but BB&T encourages the growth of their employees through training provided by BB&T University. The work-life balance was sometimes hard to manage as a mother.

    Cons

    The reductions in force in the last couple of years that involved many 20+ year employees losing their job.

    Advice to ManagementAdvice

    I am really in agreement with all of BB&T's values. The Management works hard to promote from within. Raises could have been better the last couple of years. At my location the office culture was an enjoyable place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    My experience at BB&T can be explained as a rollercoaster ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Norfolk, VA (US)
    Current Employee - Teller in Norfolk, VA (US)

    I have been working at BB&T part-time (more than an year)

    Pros

    This job has great benefits and they match your 401k plan. You're not made to sell products however you must call people a couple times a day. Plus, I only worked every 3rd Saturday. It was required that you work every Saturday. It's a great entry level job for someone who has normal retail experience. Paid holidays as well.

    Cons

    Had very catty women working there making the environment unbearable. My manager didn't push his team a lot.He spent more time in his office watching sports on his phone instead of going out and getting clientele for the branch. They also have many unnecessary rules and it's easy to get in trouble over small things as a teller.

    Advice to ManagementAdvice

    Get more males to work as tellers for your company. Women can be very catty and high school like. Thoroughly interview the people who are prospects for working there because a lot of times, these people are putting on fake facades.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Benefits are great, chance for advancement-slim, company is downsizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller
    Former Employee - Senior Teller

    I worked at BB&T part-time (more than 8 years)

    Pros

    Benefits are great! Hope they continue for current and future employees.

    Cons

    Business is so busy, growth may not be given in case the employee diligently seeks. It is a job and one must not take it for grant it.

    Advice to ManagementAdvice

    Use more positive reinforcement

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Market Leader II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Good benefits, pension, 401 (K), overall mission and vision minded to be the best of the best in banking.

    Cons

    Work-life balance is very difficult if you are a clustered manager. Upper management is spread very thin and could not possibly understand the difficulties of branch management with their large number of direct reports and responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Fellow employees attitudes in the area I work with pitch in to get the job done.

    Cons

    The inability for some to adapt to the constant changes mostly due to having to meet changing Government regulations.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place!

    Current Employee - Customer Service Representative in Greensboro, NC (US)
    Current Employee - Customer Service Representative in Greensboro, NC (US)

    I have been working at BB&T full-time (more than an year)

    Pros

    Great training, awesome career advancement opportunities, benefits are one of a kind!

    Cons

    Policies changes more often than expected,

    Advice to ManagementAdvice

    Be more open to employee ideas on company growth

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Mobile, AL (US)
    Current Employee - Cashier in Mobile, AL (US)

    I have been working at BB&T full-time (more than an year)

    Pros

    CEO was very friendly and made a point to visit the different branches in the area and personally introduce himself. I felt that allowed me to feel like an important part of the company as a whole.

    Cons

    Local "upper management" at main branch not very reliable (would not follow up/ through with concerns brought to her attention) at the time; however I believe that person is no longer with the company.

    Recommends
    Positive Outlook
    Approves of CEO

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