BB&T

www.bbt.com

BB&T Reviews

Updated 27 January 2015
Updated 27 January 2015
580 Reviews
3.2
580 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
369 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenville, SC (US)
    Current Employee - Anonymous Employee in Greenville, SC (US)

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Great benefits, lots of time off once you have worked there for five years

    Cons

    very difficult to be promoted, hard work is not rewarded quickly, bonuses have been cut

    Doesn't Recommend
    Positive Outlook
  2.  

    Hit and miss, depends on who is your manager and higher up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Atlanta, GA (US)
    Current Employee - Teller in Atlanta, GA (US)

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Decent pay, every holidays off, and easy job.

    Cons

    Favoritism. Some regional and branch managers are great. Then there are terrible ones. If you get hired on, you will know right away if you got a bad seed or not.

    Advice to ManagementAdvice

    The reason why you have to shut down multiple branches is because you keep promoting incompetent people to run your branches. What kind of regional manager visits their branch once a year. Think about it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good company and growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    You learn a lot about insurance and different processes. Very structured but due to the constant changes in the insurance industry some processes may be outdated.

    Cons

    Stressful at times. Not enough encouragement from some of the supervisors. Sometimes pushed to the max.

    Advice to ManagementAdvice

    More guidance when asked by employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Relationship manger for defined contribution plans and retirement and institutional services

    Current Employee - Relationship Manager in Baltimore, MD (US)
    Current Employee - Relationship Manager in Baltimore, MD (US)

    I have been working at BB&T full-time (more than 5 years)

    Pros

    BB&T has very good retirement plan benefits. They are committed to employee product and process training. There is also a great committment to client retention and the perfect client experience.

    Cons

    BB&T puts too much pressure on the non sales personnel to meet very aggressive sales goals. Also, the compensation if below industry averages, even in light of the company's stock price doing well.

    Advice to ManagementAdvice

    Provide an environment that is conducive to having content employees.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    BB&T used to be a fantastic company to work for!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker
    Current Employee - Branch Banker

    I have been working at BB&T

    Pros

    If you have a doctor's appointment, you are able to take deduct it out of your short-term instead of having to cut lunches, etc...

    Cons

    Where do I begin? Alabama does not have many opportunities to grow within the company. It is all about who you know and how bad you suck up to them. This company prides themselves on being "empathic, reliable, responsive and competent." In reality, the associates are unable to provide these attributes to clients because BB&T has cut the branch staff to the bare minimum. The "upper management" within the state is so far removed from the branch, they do not understand the daily demands. It is CLEAR that BB&T thinks "everyone is replaceable" and in that is simply not the case. I have seen some AMAZING, high-producing co-workers leave. The mistreatment of employees is so rough, that clients are starting to notice. They are leaving in droves. It is also not just the "front-line" associates who are unhappy. After calling the back office many, many times, you make friends. You hear about their stories and the misery they are soaking in. Observation proves most people are either: 1) close to retirement and trying to stay positive or 2) actively seeking a new job. BB&T has proven time-after-time to be a selfish bank. When you walk into YOUR personal bank, do you see 3 or fewer people (during your 5-8 minute wait) and they consider it "fully-staffed?"

    Advice to ManagementAdvice

    If they were open to advice, I would have already given suggestions. Quite frankly, they think they have a well-oiled machine. In reality, they are losing employees and clients due to the lack of true leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Very Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Programmer
    Current Employee - IT Programmer

    I have been working at BB&T full-time (more than 8 years)

    Pros

    The benefits aren't bad. I get plenty of time off and the health insurance isn't too expensive.

    Cons

    Raises are, for all intents and purposes, non-existent. I'm by far the most productive employee in my department and, even though my boss would like to give me a real raise, he can't because of corporate mandated limits. There's also miles of red tape. So much so that nothing in IT ever gets done except for more committees and more red tape. It's frustrating if you are the sort of employee who wants to really make a difference because that's not allowed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Great culture and values, dissappointed in staffing decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker
    Current Employee - Branch Banker

    I have been working at BB&T

    Pros

    Most of the associates are teamplayers. Able to advance within the company easily and transfer to a different location if needed. Provides good benefits including pension. The company is willing to provide the training you need for different roles.

    Cons

    very short-staffed and as a result the company overworks associates. No overtime allowed. Their pay does not supplement the amount of work they want you to perform (you're payed less for doing more than 1 role). Repetitive conference calls/meetings. Technology is not as advanced as competitive financial institutions

    Advice to ManagementAdvice

    Market leaders should know more than how to "manage" associates and process loans. They need to fully understand the operational side of banking and sales strategies in order to be well-rounded market leaders to become more efficient in servicing the clients. As roles change and the company adds more responsibilities to an associate, they should supplement that through a salary increase. Otherwise, associates will look elsewhere where their experience and skills will be recognized monetarily. The company also needs to rehire more associates because they are overworking current associates, not giving room for vacationing or sickness if an associate needs to do so.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker in Fayetteville, NC (US)
    Current Employee - Branch Banker in Fayetteville, NC (US)

    I have been working at BB&T

    Pros

    pension plan, 401k, can make additional money on salary

    Cons

    High pressure, company cares more about customers money and revenue than employees. Ask for more money than you make if you are worth it because they will low ball your pay and then ask you to work everyone's job and not get paid for it

    Advice to ManagementAdvice

    actually manage your employees and know what you are doing to help your employees. Too much gossip and focus on sales and not on encouragement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Micromanaging at its best!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lockbox Associate in Charlotte, NC (US)
    Current Employee - Lockbox Associate in Charlotte, NC (US)

    I have been working at BB&T

    Pros

    Hourly pay was great for Lockbox Associate work

    Cons

    Supervisor micromanaged however never seem to know what was going on. She loved to talk and take breaks all day however if anyone was talking you were reprimanded. Inconsistent supervision. Workers always made quote however it was never enough.. the supervisor and her assistant would eat..text all day however we could not have phones on the floor. Poor management on the weekend shift.

    Advice to ManagementAdvice

    Listen to your lockbox associates staff

    Doesn't Recommend
    Approves of CEO
  11.  

    BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (more than 8 years)

    Pros

    O.K. company to work for

    Cons

    Lack of communication within their subsidiary company CRC.

    Advice to ManagementAdvice

    Need bonuses and/or better bonuses. CRC Management needs to communicate more efficiently.

    Doesn't Recommend
    Neutral Outlook

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