BB&T

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Employee Reviews

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  1.  

    Not like it used to be, not good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teler Supervisor
    Current Employee - Teler Supervisor

    I have been working at BB&T full-time (more than 8 years)

    Pros

    The pros include that part-time gets benefits if work at least 20 hours/week. The pay range is about the same as other banks. There are still employees there that care about their work, the clients, and the success of the bank.

    Cons

    The upper management don't care about the branch personnel. They say things like "if you don't like your job, there are plenty of people that are waiting for it". And "it's not all about you, You should wake up in the mornings thinking about your clients not yourself". There is no possibility for advancement unless upper management wants you to move, otherwise you are stuck. AND they now base salary increases on 'team production' not personal input... so whether you are a high achiever or a low do-nothing.... you depend on the branch success to get the same percent raise as the next guy (or not), so it doesn't pay off to work hard or care about your job.

    Advice to ManagementAdvice

    Recognize the people that are working hard to make the bank shine... and compensate the people that work hard, not just everybody as a whole. AND if there is someone that deserves a promotion, don't hold them back because you like the job they are doing where they are. Give them a chance to succeed in a higher (with higher pay) position.

    Neutral Outlook
  2. 1 person found this helpful  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Great company to work for.

    Cons

    Not enough time spent on quality training for the task. Training should be uninterrupted.

    Advice to ManagementAdvice

    Know where to draw the line when it comes to friendship and hard workers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (more than 5 years)

    Pros

    Great training, if you ever have a question about something you can call branch info for help.

    Cons

    Not open about what is going on. You never get to interact with top managers so they don't get to know you, but these are the managers that control your career. They move employees around too much which makes the clients nervous. They have started moving away from their great mission statement and no longer are putting communities and employees first, it is all about the shareholders. If you make a big mistake you could be let go.

    Advice to ManagementAdvice

    Promote people who have a college degree, who work hard, and show up everyday. Upper management needs to do a better job of going out there and knowing their employees. Upper managersneed to start working towards moving the company back to the Mission Statement and Core Values. If they did this would be the best bank to work for again but until then I hope they don't don't lose all of their great employees because they are stressing them out too much about hitting numbers every month instead of doing what needs to be done for the clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great benefits, marginal pay, hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Winston-Salem, NC (US)
    Current Employee - Analyst in Winston-Salem, NC (US)

    I have been working at BB&T full-time (more than 5 years)

    Pros

    Company has great benefits and is mainly loyal to their employees. Usually work with competent team members who are willing to learn. Training program is excellent.

    Cons

    It is hard to move up within the company, especially to break into management. Company likes to promote from outside the bank which makes it hard to stay loyal because of the risk of getting stuck. Raises are once a year and are usually very minimal.

    Advice to ManagementAdvice

    Pay and promote the employees like you want to keep them. It does not seem that the company is willing to put the time or effort into its current staff, causing many to be picked up by other companies with better pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Earn your seat at the Micromanagement Table

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Retirement Match, Insurance, Banking hours

    Cons

    Micromanagement, Dated methods of thinking, Telemarketing

    Advice to ManagementAdvice

    Need fresh ideas, don't stretch current employees too thin, value your current relationships with employees and clients, stop buying more banks and start making the ones you have quality

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    30-Hr Relationship Banker II (Save the World Worker I)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker II
    Former Employee - Relationship Banker II

    I worked at BB&T part-time (more than a year)

    Pros

    Part Time benefits (insurance/401k)
    Decent Pay
    Paid Vacation
    Great co-workers

    Cons

    Sales pushy
    Lack of schedule flexibility
    Time off (weird system of vacation selection)
    Bosses throwing you under the bus
    Having to keep a straight face when you'd really like to tell the person in front of you "YOU overdrew. This is completely YOUR fault!)
    Horribly scripted save the world speech to new "clients"

    Advice to ManagementAdvice

    Not everyone is able to be universal employee. Being a teller requires a certain set of skills that not everyone is equipped with. The idea that no means not right now is completely false; it means no unless I tell you otherwise. REspect your clients and be more clear with your policies. So many "clients" were taken advantage of because of sneek fees and it was usually senior citizens on fixed budgets.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Co-workers & paid federal holidays

    Cons

    Working Saturdays wasn't fun; Paranoia of frequent branch audits from corporate.

    Advice to ManagementAdvice

    The job was great. I'd recommend BB&T for anyone that wants a career in banking. Management really cares about its employees.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I had a good experience as a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Operations in Durham, NC (US)
    Current Contractor - Operations in Durham, NC (US)

    I have been working at BB&T as a contractor (more than a year)

    Pros

    The department I worked in had flexibility with hours and working remotely if needed.

    Cons

    It was only a contract job.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great people and atmosphere. Unattainable goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Lauderhill, FL (US)
    Current Employee - Relationship Banker in Lauderhill, FL (US)

    I have been working at BB&T part-time (more than a year)

    Pros

    I really enjoy working in this company. Mainly because while they are a bank and the point of being a banker is sales, they really do try to focus on providing the clients with the best possible form of customer service.
    401k, 2 weeks vacation, paid holidays

    Cons

    Not all clients will have an account to best fulfill their needs... leading to conflicts.
    Branches are understaffed.

    Advice to ManagementAdvice

    While I do understand that the bank spends money on training and guaranteeing customer service, they should stop charging such steep fees. this leads to bad word of mouth and conflicts in branches.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    The BB&T Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    There is a healthy amount of work-life balance. There are times when the work load can be demanding, but for the most part if you can manage your own schedule it's easy enough. They have great benefits and culture.

    Cons

    Salaries are lower across the board compared to competitors or cross-industry positions.

    Recommends
    Neutral Outlook
    Approves of CEO

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