BB&T

www.bbt.com

BB&T Reviews

Updated 22 January 2015
Updated 22 January 2015
578 Reviews
3.2
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
369 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reatil Client Support in Wilson, NC (US)
    Current Employee - Reatil Client Support in Wilson, NC (US)

    I have been working at BB&T

    Pros

    Family oriented, salary, benefits, career, incentives

    Cons

    Direct management in some areas

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Come one come all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at BB&T full-time (more than an year)

    Pros

    Great management, pay, locations and did I say pay already

    Cons

    Some branches close at 4,5 and 6. it should be consistent across the board..

    Advice to ManagementAdvice

    Market leaders are just sales people and not managers..

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T full-time (more than 10 years)

    Pros

    The employees that I worked with were one of the great benefits of working at BB&T. Allowed for opportunities to grow and develop in your career path by providing some internal and external training. Benefits were great.

    Cons

    Decisions should be made based on facts, not politics.

    Advice to ManagementAdvice

    Do not put individuals in leadership or manager roles that know nothing about the specific type of business.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Off on weekends in Greater Birmingham Area

    Cons

    The company thrives on saving money, but they work their employees like crazy by not hiring more help. There is not much opportunity for growth, and the company is very unorganized. Upper management doesn't take the chance to come out and visit their branches to see how the employees really struggle, and they make horrible decisions that affect the branches and the employees. I would never recommend them to anyone unless they didn't have anywhere else to go.

    Advice to ManagementAdvice

    Hire more people!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker in Bethesda, MD (US)
    Current Employee - Relationship Banker in Bethesda, MD (US)

    I have been working at BB&T full-time (less than an year)

    Pros

    Great working hours. Pension plan. Health options where banks will pay full medical insurance.

    Cons

    Not enough clients coming through branch, ton of phone calls to make.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Time off for Holidays were great

    Cons

    Not enough employees to cover calls, Customers very dissatisfied with the hold time at times over 100 calls holding. everyday and sometimes on busy days 200 holding. they have freeze on hiring but keep taking on new loans. 27 employees left in less than 9 months over worked

    Advice to ManagementAdvice

    Jump in and help employees instead of shopping on line and talking to friends and family. Lead by example.. If the employees cannot talk on phone personally which they should not neither should the management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Talk about backward place.... Commercial lenders go here to die...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Service Officer in Austin, TX (US)
    Former Employee - Business Service Officer in Austin, TX (US)

    I worked at BB&T

    Pros

    - values based culture
    - community involvement is excellent, proud of employees volunteering
    - benefits are strong

    Cons

    - credit 100% runs the bank, and they're very arrogant thinking "they're better" than everyone else at managing risk
    - problem with credit comes from the top - it's good ole southern white boys... if you don't belong to the fraternity, your opinion doesn't mean anything.
    - regional leadership is quick to micro-manage, yet no one holds the credit officers accountable

    Advice to ManagementAdvice

    - the 1990's called, they said they'd like their corporate politics back.... Lose the credit arrogance, mix up the guys at the top and actually execute on being a big bank as opposed to "by balance sheet only"
    - either commit to middle-market space or don't, but stop blowing all the overhead on commercial lending personnel if you're not going to do real commercial lending.
    - merge with Suntrust, Comerica, 5/3rd, or better yet get acquired by PNC or USB. It would be a whole lot better for everyone.

    if the bank can't figure out how to retain young employees or innovative employees, you're cooked. You'll go the way of the buggy cart and steam ship.

    - Management needs to come up for air and take it easy on the firehose of BB&T kool-aid. The BB&T faithful need to think beyond their kool-aid soaked perceptions and actually value the opinions of outsiders new to BB&T.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Business Development Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Officer
    Current Employee - Business Development Officer

    I have been working at BB&T full-time (more than 8 years)

    Pros

    Family oriented company. Big on people and community

    Cons

    Going through a bit of identity crisis right now. Want to be a big bank but play by small bank rules...it doesn't work which clients recognize and it's stressful to employees

    Advice to ManagementAdvice

    Focus more on retaining good employees because a lot are leaving. If you're going to play with the big banking boys we need a new set of rules

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Winston Salem is a small town, so everything is close to headquarters.

    Cons

    Management is spending money like its water. There is a definite problem to be promoted past a mid manager level if you don't originate in the LDP. Culture presentations via postings and quarterly video's was nice to hear, but I didn't see it lived up to.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Real Estate Evaluator in Charleston, WV (US)
    Former Employee - Real Estate Evaluator in Charleston, WV (US)

    I worked at BB&T full-time (more than 3 years)

    Pros

    The ability to work independently at home was perfect. The benefits were perfect.

    Cons

    My team leader and the other members of my team were located in Virginia and Maryland; I was the only evaluator in WV because I was the only candidate for the job who knew as much as I knew about the state.
    The team leader and all other members are male.
    My team leader thought he was helping me, but I suffered constant harassment and negative criticism from him. The harder I worked, the more they expected.
    Finally, the men were paid more than I was and were promoted while I was held back, receiving only a single 2% raise in 4 1/2 years.

    Advice to ManagementAdvice

    I suggest that the old-boy network is obsolete. I also suggest that management own their decisions.

    Doesn't Recommend
    Positive Outlook

Work at BB&T? Share Your Experiences

BB&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.