BB&T Reviews

Updated 30 September 2014
Updated 30 September 2014
512 Reviews
3.2
512 Reviews
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Recommend to a friend
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BB&T Chairman & CEO Kelly S. King
Kelly S. King
333 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 30 reviews)

  • Decent balance of work/life and good benefits with the company (in 42 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 22 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Rollercoaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker
    Current Employee - Branch Banker

    I have been working at BB&T full-time for more than 8 years

    Pros

    Great benefits, attainable goals, work/life balance

    Cons

    Short staffed constantly, productive employees are not recognized for meeting or exceeding goals. Software is outdated and slow. Too much upper management, who are never seen visiting the branches to observe what cutting jobs is doing to the moral of the employees and trust of the customers,

    Advice to ManagementAdvice

    Get out and visit the branches, branches that are meeting and exceeding there goals should not be the ones to take the biggest hits in staffing, you are setting them up to fail. Follow up on the scheduled business calls ML are setting, because they are NOT going on calls. If every ML were doing what they were suppose to we would not be cutting employees because they would be generating revenue! Wake up Management! We aren't having PK, PCE or weekly sales meetings. I know ML's who do absolutely nothing to generate business or loans, their branch bankers do all the work, or they get what walks through the door. Also did you know you have ML's who cant cover for a BB long enough for them to take a lunch? Aren't all employees entitled to get a lunch during a 9 hr day?

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Happy I got out when I did.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T full-time for more than 10 years

    Pros

    Work/life balance, benefits (401k, insurance, PENSION), decent dedication to training/continuing education

    Cons

    The organization is crawling with B-/C+ grade level employees with little experience to fulfill current roles, advancement at BB&T is dependent on 1) interpersonal and sometimes inappropriate relationships and 2) the amount of time you've input, intelligence and work ethic are severely undervalued, middle and senior level management waiver on making clear and concise decisions which makes execution of tasks tedious and impossible, market leaders/regional presidents lack the skill set, professionalism, and influence to advance the banks loan portfolio to a higher quality, executive management has become blinded by the "we haven't lost money x amount of quarters" speech -- they've lost focus on the basic bread and butter items that made the bank TRULY profitable (if you've read How the Mighty Fall, you might be shaking your head in a "this is true", fashion, work load is often uneven, formal mentoring programs lack structure and purpose, RIF's are the new NORM, being a number instead of a person is the new NORM.

    Advice to ManagementAdvice

    Fire non-performers. Period. No excuses or "coaching" them out. Make an example of people who are consistently nonperforming. What's the old adage -- complacency breeds contempt. Think about the implementation of changing processes and think about the full set of consequences before you roll out a process-- especially if you know you are going to change it again in 90 days. Open your pocket book and hire high performing individuals AND hire subject matter experts - not some person who did well on one job who you believe has the capability of tackling a larger, more rigorous, and CRITICAL project. Have a better succession plan -- bringing in outside senior level managers who don't appreciate, respect, or embrace the companies values is damaging, no matter how successful they were in their previous organizations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Wonderful place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Great benefits. They care about their associates well being

    Cons

    Slow to promote. Try not to micromanage

    Advice to ManagementAdvice

    Give credit where credit is due. Promote the ones that deserve it.

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  5. 4 people found this helpful  

    A pretty surface with some messed up management...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker
    Former Employee - Relationship Banker

    I worked at BB&T full-time for less than a year

    Pros

    Benefits, PTO, pension plan, great health club called Life Force that encourages a healthy lifestyle for discounts on the health insurance. Employee camaraderie! Lots of teamwork.

    Cons

    Short staffed, management can be tough on people. They don't like it when you try and get the truth. The market leaders tend to snitch on other employees and if you do something to upset one manager, you can get blacklisted.

    Advice to ManagementAdvice

    Check your Market Leaders calendars and drop by when they say they have all of those appointments - they rarely really exist. Also when an RB says there are issues and multiple other people can confirm the facts, then interview other people. A particular ML likes using their "in" with the boss to avoid having to use the proper channels when it comes to getting rid of someone they don't like.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    job insecurity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time for more than a year

    Pros

    nothing really. only positive thing for me is that it's close to home.

    Cons

    Summer 2013 they cut a bunch of managers and clustered them to be over 2 or more branches. Summer 2014 they did an additional cut and now managers are clustered to maybe 4 branches minimum. They cut the hours of a bunch of tellers from full to part time to further save on expenses which puts extra workload on the 1 full time employee at the branch with no pay increase. Very unrewarding and stressful and the part timers now have a financial burden with the pay cut. They think it's acceptable for clients to have extended wait times with only 2 employees at the branch which is a security risk.

    Advice to ManagementAdvice

    Need to evaluate the effects of cutting all these hours on employees before making such drastic changes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Part Time  in  Rostov-na-Donu (Russia)
    Current Employee - Teller Part Time in Rostov-na-Donu (Russia)

    I have been working at BB&T part-time for less than a year

    Pros

    Good benefits, closed holidays, some co workers

    Cons

    Pay, hours, open Saturdays, having to get referrals

    Advice to ManagementAdvice

    N/a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Little opportunity for Growth

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    If you are in their community banking division their is little sales pressure compared to competitors. They offer excellent health insurance

    Cons

    If you are looking to grow your career and develop new skills BB&T is not the place for you. Compensation packages are on very low end compared with competitors.

  9.  

    no room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time for more than 5 years

    Pros

    The training at BB&T is great

    Cons

    can not advance due to upper management

    Advice to ManagementAdvice

    it would be nice for management to realize the role that the front line in the branches play in their success and be recognized and be given the opportunity to advance within the company.

    Neutral Outlook
  10.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst
    Current Employee - Credit Analyst

    I have been working at BB&T full-time for more than a year

    Pros

    Solid career advancement, promotions are done mostly internally, very mutually supportive atmosphere, low employee turnover, and fantastic training programs.

    Cons

    Typically lower salaries than other competitive banks.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Schedule was flexible and manager was family friendly

    Cons

    I was a contractor so lack of benefits was the only con.

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