BB&T Reviews

Updated 20 September 2014
Updated 20 September 2014
506 Reviews
3.2
506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
328 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 25 reviews)

  • They have very good benefits and opportunities for advancement (in 37 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker  in  Washington, DC (US)
    Current Employee - Branch Banker in Washington, DC (US)

    I have been working at BB&T full-time for less than a year

    Pros

    Birthday is a holiday that you get off every year

    Cons

    Staffing, this bank operates with only two people in the branch generally

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Goals to High or unattainable for smaller markets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former FCL  in  Auburn, AL (US)
    Former Employee - Former FCL in Auburn, AL (US)

    I worked at BB&T full-time for more than 10 years

    Pros

    They were good when they first took over our Colonial Bank, Lots of support and training.

    Cons

    After 2 years they became the wicked "stepmother" Getting rid of all the older people that had 15+ years to avoid paying the higher salaries. Not good to employees, Always asked to do more with less, They change titles too much. After hours call nights to get accounts.

    Advice to ManagementAdvice

    There have been a lot of changes since I left, Some are better. Upper magmt does not care about the employees, they just want results and does not care how they are achieved. The FCL s are not allowed to make decisions and can't approve their own loans. Therefore how are you to reach loan goals? Lots of things kept from Kelly King that is so sad,

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good company for starting a career in the financial industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager  in  Wilson, NC (US)
    Current Employee - Production Manager in Wilson, NC (US)

    I have been working at BB&T full-time for more than 3 years

    Pros

    Great training program and great health benefits program. Still offers a pension plan.

    Cons

    The company limits internal progression by basing movement ability on current job grade rather than basing on actual qualifications. The company also has great values but not all areas of the company actually understand, live, and teach those values. The company also faces struggles with technology and system development; consistently trying to develop applications and programs in house where it is obvious that is not a strength of the company.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Lexington-Fayette, KY (US)
    Former Employee - Teller in Lexington-Fayette, KY (US)

    I worked at BB&T part-time for less than a year

    Pros

    Great place to work if you don't care about benefits and want to work less than 20 hours a week.

    Cons

    Can't work more than 20 hours a week, yet management treats you as if you are full time and expects you keep up with the handouts and everything

    Advice to ManagementAdvice

    Slow down.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    I think BB&T is not sure of the road ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    good benefits; still offering pension

    Cons

    misguided management; need to define a direction

    Advice to ManagementAdvice

    Bring in some new blood.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    A good learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BB&T full-time for more than 3 years

    Pros

    Learn many aspects of retail banking and personal finance. You will learn how to advise clients to achieve financial success.

    Cons

    Restructuring of the company has lead to an exodus of employees. Managers have become micromanagers and constantly threating about future employment. The tides are rough.

    Advice to ManagementAdvice

    The vision about helping clients has been lost.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Market Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Leader  in  Washington, DC (US)
    Current Employee - Market Leader in Washington, DC (US)

    I have been working at BB&T full-time for more than 3 years

    Pros

    Good customer service culture, great benefits, great training.

    Cons

    Below industry salary, no clear direction, rapidly changing sales culture

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Branch banker IV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Pay is better than competitors,

    Cons

    Under staff, 6 day week schedule,

    Doesn't Recommend
    Neutral Outlook
  10.  

    I think if the employees changed their attitudes from negative to positive that would solve 95% of the issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller  in  Columbia, SC (US)
    Current Employee - Senior Teller in Columbia, SC (US)

    I have been working at BB&T full-time for more than 3 years

    Pros

    you have the privilege of having your birthday off, 6% 401k match, you receive vacation within your first year of employment, longevity, team mates are flexible and helping, lots of training, classes, and quarterly test to keep you informed and up to par with your job description, there is an incentive in place called "peak health" where you can receive your medical health care benefits at a discounted price

    Cons

    the management tends to play favorites, the employees that have tenure and have been there for years all have problems and issues streaming from all of the disappointments they have had to endure over all the years they have been employed with the company. They become BITTER instead of BETTER. That can be a problem for new hires because they come in over joyed to be employed by BB&T and after 3-6 months of dealing with bitter employees they are on other websites clicking on "careers", poor morale, they don't understand that HAPPY employees play a HUGE part in "THE PERFECT CLIENT EXPERIENCE"
    There is an employee merit program called
    Peak Health is hard to maintain and get the discount if you aren't already living a healthy life style
    Little to NO room for advancement
    Some members of management do not act professional or display their leadership skills well for example they talk about other employees among other team members. Which in part is the reason for the resentment and bitterness towards the company.

    Advice to ManagementAdvice

    instead of paying to have envelopes mailed to each employee with hardly nothing but a piece of paper in them announcing new promotions (we are already informed about the upcoming promotions whether through the company personal email or in Monday and Thursday team meetings), it would be wise to use that same money and put towards improving the MORALE of the company. Kelly King, the president of BB&T, does a luncheon with some employees annually. I, honestly, do not know how it is determined which employees get to attend but I don't think its fair nor justifiable that only "certain" ones get to attend. It should be as to where anyone who wants to attend should be able to. It should be done AFTER work hours to ensure that anyone that wants to attend can do so.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Good company, limited room for growth

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time for more than a year

    Pros

    Decent balance of work/life and good benefits with the company.

    Cons

    It's hard to move up in the center that I am in, women seem to be promoted more than men, who are more qualified for the position.

    Recommends
    Positive Outlook
    Approves of CEO

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