BB&T Reviews

Updated 28 September 2014
Updated 28 September 2014
511 Reviews
3.2
511 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
332 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 30 reviews)

  • Decent balance of work/life and good benefits with the company (in 42 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Total disregard of customer needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Counselor  in  Charlotte, NC (US)
    Former Employee - Investment Counselor in Charlotte, NC (US)

    I worked at BB&T full-time for more than 3 years

    Pros

    prestige of working in finance, wear tie to work, decent benefits, single girls

    Cons

    total attention to dollars of commissions produced. sell high commission annuities even though junk

    Advice to ManagementAdvice

    put customers first

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Cutbacks are going to kill them in the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker I
    Current Employee - Relationship Banker I

    I have been working at BB&T full-time for more than a year

    Pros

    This is a great company to work for. They have wonderful benefits. Getting my birthday off each year is great.

    Cons

    This is a "good boy society". If you do not fit into that mold it is difficult to find yourself advancing. The new branch positioning is not going to be a good move for their clients or the personnel that is left in the branches.

    Advice to ManagementAdvice

    Instead of laying people off use your best resources to better this company. The money that is spent on marketing is excessive and a lot of the brochures and posters get thrown away each week because they are constantly changing or we are getting brochures that are already expired. Start using the multicultural branches to actually reach out to the Hispanic community instead of just sticking a label on there.

    Recommends
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker  in  Washington, DC (US)
    Current Employee - Branch Banker in Washington, DC (US)

    I have been working at BB&T full-time for less than a year

    Pros

    Birthday is a holiday that you get off every year

    Cons

    Staffing, this bank operates with only two people in the branch generally

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Goals to High or unattainable for smaller markets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former FCL  in  Auburn, AL (US)
    Former Employee - Former FCL in Auburn, AL (US)

    I worked at BB&T full-time for more than 10 years

    Pros

    They were good when they first took over our Colonial Bank, Lots of support and training.

    Cons

    After 2 years they became the wicked "stepmother" Getting rid of all the older people that had 15+ years to avoid paying the higher salaries. Not good to employees, Always asked to do more with less, They change titles too much. After hours call nights to get accounts.

    Advice to ManagementAdvice

    There have been a lot of changes since I left, Some are better. Upper magmt does not care about the employees, they just want results and does not care how they are achieved. The FCL s are not allowed to make decisions and can't approve their own loans. Therefore how are you to reach loan goals? Lots of things kept from Kelly King that is so sad,

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good company for starting a career in the financial industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager  in  Wilson, NC (US)
    Current Employee - Production Manager in Wilson, NC (US)

    I have been working at BB&T full-time for more than 3 years

    Pros

    Great training program and great health benefits program. Still offers a pension plan.

    Cons

    The company limits internal progression by basing movement ability on current job grade rather than basing on actual qualifications. The company also has great values but not all areas of the company actually understand, live, and teach those values. The company also faces struggles with technology and system development; consistently trying to develop applications and programs in house where it is obvious that is not a strength of the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I think BB&T is not sure of the road ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    good benefits; still offering pension

    Cons

    misguided management; need to define a direction

    Advice to ManagementAdvice

    Bring in some new blood.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Lexington-Fayette, KY (US)
    Former Employee - Teller in Lexington-Fayette, KY (US)

    I worked at BB&T part-time for less than a year

    Pros

    Great place to work if you don't care about benefits and want to work less than 20 hours a week.

    Cons

    Can't work more than 20 hours a week, yet management treats you as if you are full time and expects you keep up with the handouts and everything

    Advice to ManagementAdvice

    Slow down.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Market Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Leader  in  Washington, DC (US)
    Current Employee - Market Leader in Washington, DC (US)

    I have been working at BB&T full-time for more than 3 years

    Pros

    Good customer service culture, great benefits, great training.

    Cons

    Below industry salary, no clear direction, rapidly changing sales culture

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A good learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BB&T full-time for more than 3 years

    Pros

    Learn many aspects of retail banking and personal finance. You will learn how to advise clients to achieve financial success.

    Cons

    Restructuring of the company has lead to an exodus of employees. Managers have become micromanagers and constantly threating about future employment. The tides are rough.

    Advice to ManagementAdvice

    The vision about helping clients has been lost.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great Entry-Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Relationship Banker  in  Goldsboro, NC (US)
    Current Employee - Certified Relationship Banker in Goldsboro, NC (US)

    I have been working at BB&T full-time for more than a year

    Pros

    Great co-workers, friendly work environment, work/life balance is great, good hours and good benefits. If you are giving your all, you will be recognized. Top notch training! They truly prepare you to fulfill your role and are very keen on additional training classes and seminars.

    Cons

    Stressful sometimes working under specific sales goals, sales goals are sometimes unrealistic and hard to achieve. Lower level management will help you and encourage you, as long as you have a good manager. Every position is being stretched a little more thin, more responsibilities and less compensation. Like most companies doing more with less.

    Advice to ManagementAdvice

    Be more involved with your branches, take time to remember what it is like to work at the bottom of the chain and the difficulties that are to be overcome there.

    Recommends
    Neutral Outlook
    Approves of CEO

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