BNY Mellon Reviews

Updated 17 September 2014
Updated 17 September 2014
1,232 Reviews
2.8
1,232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BNY Mellon Chairman, President and CEO Gerald Hassell
Gerald Hassell
361 Ratings

Review Highlights

Pros
  • I also get to work from home when needed, making the work life balance easier to handle (in 116 reviews)

  • Many good benefits, however, management was not proactive in developing talent (in 61 reviews)


Cons
  • There is no room for GROWTH and the PAY SUCKS OVERALL (in 25 reviews)

  • All the hard works we done are not appreciated by the senior management of the company (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    remittance processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Process  in  Atlanta, GA (US)
    Former Employee - Mail Process in Atlanta, GA (US)

    I worked at BNY Mellon full-time for more than 10 years

    Pros

    friendly,productin,quality,hard work,honest good working condition open communication etc the management co operative,better benefit also there,mangement is communicate the work changes,experienced work people can perform well

    Cons

    high performance work as a family quality is must management is current co operative,some productive work training there,benefit and bonus with productive,hard work ,honest,ethics,quality the employee value also motivate all

    Advice to ManagementAdvice

    better benefit

    Recommends
    Positive Outlook
  2.  

    I have enjoyed my time spent at BNY Mellon, just looking for the next professional step in my career development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Associate  in  Pittsburgh, PA (US)
    Current Employee - Client Service Associate in Pittsburgh, PA (US)

    I have been working at BNY Mellon full-time for more than 3 years

    Pros

    My team I worked with was very encouraging and positive.

    Cons

    The health benefits were a disappointment when they switched to HSA.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Asset Servicing Shareholder Specialist

    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BNY Mellon full-time for more than a year

    Pros

    Exposure to other departments in within the company
    Insight the Market and Mutual Funds
    Great place to learn about securities
    OVERTIME during tax season

    Cons

    High Turnover
    Low Pay
    very gloomy environment
    maximum supervision

    Advice to ManagementAdvice

    pay more

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  5.  

    Step up your compensation game

    Former Employee - Ops  in  New York, NY (US)
    Former Employee - Ops in New York, NY (US)

    I worked at BNY Mellon full-time for more than 5 years

    Pros

    Work/life balance, friendly people, 401k match

    Cons

    Too many levels of management, stimulating environments tough to come by, poor compensation

    Advice to ManagementAdvice

    Pay someone

  6.  

    Benefits are good, but not much else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA (US)
    Current Employee - Anonymous Employee in Pittsburgh, PA (US)

    I have been working at BNY Mellon full-time for more than a year

    Pros

    Starting off you get 2 weeks of vacation, unlimited sick days, 7% match on your 401K, work-life balance is great, the atmosphere is very laid back. Most of the supervisors I've met and worked with have been young, friendly, and helpful.

    Cons

    It is expected that you take on more work but are rarely rewarded for it. The health insurance is a joke if you are somebody who has a medical condition and needs medical coverage. The pay is well below average for the area and raises are very tiny. This is a good place to start your career to gain experience, however the job is so specific I feel it won't help me advance my career. They are also making it much harder to move around within the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Could never assimilate myself completely in the office and did not enjoy the people I worked with nor the tasks at hand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting and Reporting Specialist I  in  Everett, MA (US)
    Former Employee - Accounting and Reporting Specialist I in Everett, MA (US)

    I worked at BNY Mellon full-time for less than a year

    Pros

    Not much. Good health benefits but that is expected of a company this size. Free parking although it sucks in the freezing cold and bitter rain because it's above ground.

    Cons

    No free snacks, supplies are locked up in an unsafe wobbly cabinet, co-workers are depressed and unmotivated, very cheesy culture, smells old (the building has been there since the Cleveland cabinet), poor salary, unstructured, think I'm running out of space here. I can't really say that it's a bad place for everyone. A lot of people will be satisfied working here but they also like the punch in punch out career where incentives or actually learning is completely absent.

    Advice to ManagementAdvice

    Management is abusive and condescending. No loyalty to their long serving employees (not that I was one of them), surprised mutinies haven't formed as a result.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Summer Technology Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Technology Intern  in  Nashville, TN (US)
    Former Employee - Summer Technology Intern in Nashville, TN (US)

    I worked at BNY Mellon for less than a year

    Pros

    They really care about my development. High paying for a summer internship. Everybody that I worked with was extremely helpful and kind.

    Cons

    I didn't feel like I accomplished a significant amount. Also, some of the intern programming seemed a little irrelevant. I would have appreciated additional training and a more challenging project.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Check Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Check Service Clerk  in  Pitts, PA (US)
    Current Employee - Check Service Clerk in Pitts, PA (US)

    I have been working at BNY Mellon full-time for less than a year

    Pros

    Great people to work with. Good healthcare and benefits. Very Diverse. Have 2 weeks paid vacation with 2 personal days.

    Cons

    Salary is very low especially for Pittsburgh. Can become very bored with little to no work. Over staffed. Training is very cut and dry only because work is not difficult.

    Advice to ManagementAdvice

    Have less staff in each department. Therefore paying the employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Re - hired in different dept. following layoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BNY Mellon

    Pros

    Got grandfathered back to my old vacation allowance since I returned within one year. Free coffee, tea and hot chocolate.

    Cons

    Took a 40% pay cut. Slim pickings out there! Prohibited from working from home. Health insurance unbelievably expensive but that's true everywhere.

    Advice to ManagementAdvice

    Find out who REALLY knows what each department is doing, down at the "worker bee" level and reward appropriately.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    BNY Mellon Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Trust Administrator
    Former Employee - Senior Trust Administrator

    I worked at BNY Mellon full-time for more than 5 years

    Pros

    Good benefits (medical/dental/vision); 401(k), ESOP; Hours are good; Some employees have a team-like attitude & good attitude to do their job

    Cons

    Workload can be heavy, stressful at times and may be expected to handle a load that is more than one person can do. Some new employees hired to do the job have no interest in learning the job & want to be told exactly what to do instead of taking the initiative to learn it. Experienced employees were laid off & replaced by new ones with no experience during a time when it may have been wiser if the experienced ones stayed.

    Operating module was changed but it didn't seem to be working very well. Such as: New issues were taking too long to set up; Relationship Manager may not be doing their job which delayed new setup; CSD dept. didn't get all the info they needed when new issue closed or new setup not done in timely matter so debt service or principal payment was missed; department that did invoicing did not send out debt service invoices or did them wrong; CSMs were expected to do double the work with no admin assistance. Certain tasks from all offices were given to another group to do & those employees had no knowledge of the accounts or anything so things were missed.

    When employees had to decide what role/dept. they wanted to be in under the new operating module upper management stated that it did not matter what role or city you were in. However, it did matter as in 2012 employees were told they would be laid off as location strategy was to close satellite offices & move certain positions to core cities. So management does not always communicate fully or truthfully about things that would affect employees' job.

    Advice to ManagementAdvice

    Communicate more fully when changing things especially when it affects people's jobs and being laid off or not. Value experience employees more; state clearly and accurately how changes will affect people.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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