BT Reviews

Current Employee – been working at BT full-time for more than 10 years

Pros – Good at downsizing whilst maintaining shareholder value. Some good people to work with. Some divisions are better than others so choose carefully.

Cons – Very poor management with a lack of vision. Took a lot of rejects from CWC and the BT Business Division is suffering the very same fate as a result. Very little customer focus and even less innovation. Very little support for personal development.

Advice to Senior Management – No point, everyone is too wrapped up in their own fear to listen to anyone other than their line manager.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at BT full-time

Pros – A handful of great leaders and good people.

Cons – Very limited career prospects, very slow processes.

Advice to Senior Management – Talent management, talent management, talent management. Replace BT Retail HR, starting from top.

No, I would not recommend this company to a friend

Former Employee – worked at BT full-time for more than 10 years

Pros – Good management system, great benefits, homework

Cons – When they do not need you anymore, their only proposal is a common deal to find another job somewhere else.

Advice to Senior Management – Be more proactive on career development.

No, I would not recommend this company to a friend

Current Employee – been working at BT full-time for more than 7 years

Pros – some potential still to move around the business for personal development. Very knowledgeable colleagues who tend to support one another very well.

Cons – bullying and pressure to achieve managed exit targets seen as most important part of leadership roles. Salaries not competitive. The bureaucracy to get things done is draining despite constant comms around making things simpler.

Advice to Senior Management – You are creating an oppressive and stifling place to work. Stop the bullying and trust your managers and people to do the right things.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at BT as an intern for less than a year

Pros – Good lifestyle, decent work times, great city, brand name, experience working in a large company

Cons – Bad employee management, fragmented teams, extremely bureaucratic, no sense of direction from managers, managers unavailable for learning opps, company closed for initiative - no initiative is encouraged., takes to have technology fixed (strange, since they are a telecom company)!

No, I would not recommend this company to a friend

Former Employee – worked at BT full-time for more than a year

Pros – Given opportunities to stretch yourself, operate at significant scale.

Cons – Problems inherent in very large organisations - communication and bureaucracy.

Advice to Senior Management – Rapid pace of different initiatives can lead to a lack of engagement with staff.

Yes, I would recommend this company to a friend

Current Employee – been working at BT full-time for more than 7 years

Pros – Big company with a lot of change.
Great if you are based in London area.

Cons – Real disconnect between high level strategy & implementation on ground.
Performance management is a real hot topic and is generally applied inconsistently around the business with little regard to objectives.
Little in way of career management other than what you make for yourself.

Advice to Senior Management – Do more back to floor visits & actually listen/act.

Former Employee – worked at BT

Pros – Very relaxed environment, flexible mentality

Cons – No challenges at all, quite boring after a while.

Current Employee – been working at BT full-time for more than 7 years

Pros – Vacation time, Work ethics
401k Benefits

Cons – Not much direction and room for professional growth

No, I would not recommend this company to a friend

Former Employee – worked at BT part-time for more than 3 years

Pros – People are really friendly, relaxed atmosphere, flexible working possible, central London location. Interesting time to work for the company, as it continues it's post privatisation transition and branches out into new ventures e.g. TV.

Cons – Company has been cutting perks, though you could argue it is becoming more efficient... I found my line manager could have been a bit better at communicating and giving me feedback.

Advice to Senior Management – Perhaps improve the training and feedback a little

Yes, I would recommend this company to a friend