Bed Bath & Beyond

  www.bedbathandbeyond.com
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Bed Bath & Beyond Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

2.7 742 reviews

47% Approve of the CEO

Bed Bath & Beyond CEO and Director Steve Temares

Steve Temares

(325 ratings)

43% of employees recommend this company to a friend

Review Highlights

Pros
  • Great customer service policy which keeps great customer retention(in 98 reviews)

  • Pay is good compared to other retailers(in 24 reviews)


Cons
  • If you were to mention work/life balance while interviewing - you would never be hired(in 23 reviews)

  • Very little room to promote since they only have little full time positions(in 47 reviews)

742 Employee Reviews
Relevance Date Rating
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    BB&B management

    Sales Associate/Cashier (Current Employee) Dallas, TX (US)

    ProsGreat customers good location and fun coworkers

    ConsManagement is too judgmental and gossipy

    Advice to Senior ManagementFocus more on managing, and less on social interacting.

    • Culture & Values
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    • No Opinion of CEO

     

    Ring up customer purchases as well as provide customer service.

    Cashier (Current Employee) Paramus, NJ (US)

    ProsI enjoy the interaction with customers.

    ConsCashiers who wander around the store when it is busy and managers who do nothing to change this.

    Advice to Senior ManagementI have suggested putting numbers on each register as it is difficult to determine what registers are open

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Great company to work for

    Manager (Current Employee) Naples, FL (US)

    ProsProduct training, employee discount, great working environment, room for advancement.

    ConsLong hours, work at least one day on the weekend.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Overall, a good place to work

    Customer Service Manager (Current Employee)

    ProsThis is the only retail company that truly behaves as if it believes that customers are the most important thing.most people are great to work with, and the training program is phenomenal.

    ConsThe expectations of the tasks that can possibly get done while still giving the expected customer service is nearly impossible. The staffing is not heavy enough to get everything done. There is a reluctance to promote people from hourly to management trainee. They'd rather take their chances by hiring someone from outside the company straight into management, than to promote someone whose work performance and customer service skills they are familiar with (some random worry that there will be some kind of problem with jealousy). the technology is and embarrassing when trying to help customers.

    Advice to Senior ManagementStop expecting everything to look perfect, and making employees merchandise the same products 3 times. Let them spend their time selling to customers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Wow

    Anonymous Employee (Current Employee)

    ProsGreat work environment, Many incentives

    ConsRetail quotas always stress out everyone but thats all retail companies, not enough associate hours

    Advice to Senior ManagementGive us the hours we need to Do the Job

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work if you feel passion to serve customers.

    Assistant Store Manager (Current Employee) Guaynabo, PR (US)

    ProsExcellent customer service and training programs for develop careers.

    ConsHave no work/ life balance..

    Advice to Senior ManagementNo open door policy.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    They take care of their employees.

    Sales Associate (Current Employee) Honolulu, HI (US)

    ProsThe atmosphere is inviting. People really enjoy working there. The pace is easygoing, yet there is always something to do.

    ConsDiscount is very weak at the same level as the consumer besides the incentives.

    Advice to Senior ManagementAdd more benefits to the program to influence growth within the company.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Career Opportunities
    • No Opinion of CEO

     

    not the best place to work, could be better

    Sales Associate/Cashier (Current Employee)

    ProsYou get to interact with everyone, the hours that are given are fair. The change in management was a good choice for this location.

    Consno one really works as a team, the stock rooms are not all that safe and organized, the return policy is outrageous.

    Advice to Senior Managementwhen an employee does something wrong, bring it to their attention right away so it can be fixed, communicate with the front end better, and change the front end manager.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • No Opinion of CEO

     

    it depends on your manager

    Sales Associate/Bridal Consultant (Former Employee) Dublin, CA (US)

    Prosif you get a good manager, you have a lot of freedom to try new things and get control over your department which can be a lot of fun. they are very flexible with your schedule if you need to work around school or some other commitment.

    Consraises are terrible! they keep piling on responsibility, but are not allowed to give a raise that makes you feel like you are worth anything. often work with a ton of people who dont care which can make your life harder.

    – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great people overall

    Department Manager (Former Employee) Ontario, CA (US)

    ProsGreat pay and benefits. There are a lot of hard working individuals who are great to be around. Customer service is something that is really important and it makes the job easier when you can treat the customer as though they are always right.

    ConsNot open to suggestions and though they say that it is your own business that is only if they agree with your decision, but if you follow their guidance and it doesn't work then you are questioned on your ability to run your business.

    Advice to Senior ManagementNeed a human resource manager that actually works

    Yes, I would recommend this company to a friend

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