Best Buy Reviews in Houston, TX

Updated 28 August 2014
Updated 28 August 2014
5,662 Reviews

3.3
5,662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,792 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

100 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to get sales experience in a laid-back retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad CIA Agent  in  Spring, TX (US)
    Former Employee - Geek Squad CIA Agent in Spring, TX (US)

    I worked at Best Buy part-time for more than a year

    Pros

    I actually had a lot of fun working here. Everybody was really nice and for the most part very professional. If you want to see and hear about the newest technology that's available then this is the place for you.

    Cons

    Working late at night until 11 PM isn't always the greatest thing, but it will be like that in any retail environment. Also, you can bet that you will probably be working the major holidays as well. They have really dumb computer trainings that everyone is required to take. They are sticklers for corporate policy, and if you miss your break or do something accidental with your schedule then they frown on that pretty badly.

    Advice to ManagementAdvice

    I would tell management to do away with all of the required computer trainings. Offer incentives to employees that want to gain more knowledge about products. And train employees in group settings as opposed to using stupid computer animated applications.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Best Buy Mobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile Sales Associate  in  The Woodlands, TX (US)
    Former Employee - Best Buy Mobile Sales Associate in The Woodlands, TX (US)

    I worked at Best Buy full-time for more than a year

    Pros

    Good company,relaxed sometimes, easy, no real stress.

    Cons

    Horrible pay, no commission, 400 dollar paychecks every 2 weeks, not enough to live on.

    Advice to ManagementAdvice

    Commission. Make it commission.

  3.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX (US)
    Current Employee - Sales Associate in Houston, TX (US)

    I have been working at Best Buy part-time for less than a year

    Pros

    discount is good always ever

    Cons

    pay is bad for support

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Best Buy part-time for more than a year

    Pros

    Advancement opportunities, the work environment is fun and having relationships with the customers can be very rewarding. They can work around your hours.

    Cons

    Low pay for the amount of work required. I went through 2 General managers in the year I worked there. High turnover rate.

    Advice to ManagementAdvice

    Engage more with the employees so the work can be done faster and more efficiently.

    Positive Outlook
    Approves of CEO
  6.  

    Low Paying, Nice Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Counter-Operations Agent (COA)  in  The Woodlands, TX (US)
    Former Employee - Geek Squad, Counter-Operations Agent (COA) in The Woodlands, TX (US)

    I worked at Best Buy full-time for more than 3 years

    Pros

    This company will work around your school schedule, and has a very small incentive while you're with them.

    Cons

    Low pay, huge corporate ladder, management doesn't communicate with its employees.

    Advice to ManagementAdvice

    Fire half of the management, this company has too much red tape.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Rating Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Repair Agent  in  League City, TX (US)
    Current Employee - Advanced Repair Agent in League City, TX (US)

    I have been working at Best Buy full-time for more than 5 years

    Pros

    Good Benefit Package, 401k, Medical, Dental plans
    Fellow Employees in Geek Squad are nice to work with. Most of the Best Buy Employees however are lazy.

    Cons

    Lazy Best Buy Managers, Lazy Best Buy Coworkers,

    Lowest Tech Pay in any company I have seen in quite sometime. The pay sucks for what your job entails as far as a Advanced Repair Agent. Been with the company for over 5 years with Geek Squad and .25 cents a year raise is like a spit in the face. I bust my tail for that place regularly and I don't feel I am getting paid what I am worth.

    Advice to ManagementAdvice

    Step up to the plate and pay your Techs what they are worth.
    Work harder on training employees correctly on the sales floor.
    Actually Manage your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great employees, Management only looks out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Sales Associate  in  Houston, TX (US)
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX (US)

    I have been working at Best Buy full-time for more than a year

    Pros

    Decent pay if its your first job

    Cons

    Raises are anywhere from 10-30cents a year

    Advice to ManagementAdvice

    Take care of your employees and they will take care of you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    I survived Best Buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant  in  Houston, TX (US)
    Former Employee - Best Buy Mobile SAS Lead Sales Consultant in Houston, TX (US)

    I worked at Best Buy part-time for more than 5 years

    Pros

    The people I worked with were awesome and made the job fun and rewarding.

    The bonus was based on how the store did as a whole- I liked that better. It gave everyone a level playing field and the opportunity to motivate the team instead of just individuals.

    The discount was always nice.

    I worked in the Galleria in Houston and I got to meet different people everyday from around the world. It was a great experience.

    Always room for advancement-if you work for it!

    Cons

    Two words:customer service. It will never be an easy going job, but it makes you stronger. We dealt with our fair share of crap customers (we all know those people exist) but it's manageable.

    Best Buy now opens on Thanksgiving night, which I completely disagree with. Luckily, I left in Nov. 2012 when that started.

    Store Managers often came and went.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Worst management ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Houston, TX (US)
    Current Employee - Sales Associate in Houston, TX (US)

    I have been working at Best Buy full-time for more than a year

    Pros

    Good benefits and great employee discount,

    Cons

    Too much pressure on selling. Very disorganized management.

    Advice to ManagementAdvice

    Needs to appreciate employee.

    Doesn't Recommend
    Neutral Outlook
  11.  

    More, More, More

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theater Sales Associate  in  Houston, TX (US)
    Current Employee - Home Theater Sales Associate in Houston, TX (US)

    I have been working at Best Buy full-time for more than 8 years

    Pros

    I enjoy the diversity and cultural acceptance. I take advantage of the insurance and 401k

    Cons

    The only thing that matters is getting more. More GSP, more revenue, higher margin. I understand being profitable but at what cost? As an employee we are not commissioned but all I hear every day is how we have to make bonus. That means nothing to the people actually doing the work. I feel like I am padding the supervisors and managers pockets with nothing in return.

    Advice to ManagementAdvice

    Appreciate your employees with adequate compensation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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