Best Buy
3.3 of 5 4,776 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

Best Buy Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.3 4,776 reviews

                             

74% Approve of the CEO

Best Buy CEO Hubert Joly

Hubert Joly

(1,335 ratings)

63% of employees recommend this company to a friend
4,776 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Finally the employee discount is one of the best I have ever seen or heard of"
    in 585 reviews
  • "Most of the people know what they are talking about and fun to work with"
    in 100 reviews
Cons:
  • "Work life balance only exists under quality General Management which is rare"
    in 133 reviews
  • "Difficult to obtain full-time position; schedules are made up to avoid risk of overtime"
    in 137 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

1 person found this helpful  

Great environment and staff!

Sales Associate (Former Employee)
Dublin, CA (US)

I worked at Best Buy part-time for more than a year

ProsYou work with some of the funnest co-workers and managers are really easy to work with when a situation occurs. They are understanding and are willing to help. You are put into a sales training program to prepare you for on the floor sales and it is helpful for any job after. Great benefits!

ConsWhen it is busy, you're going to be on your feet all day. When it is slow, you are going to be on your feet all day and time will go by very slow. You deal with customers and are encouraged to make sales.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

Microsoft Consultant

Anonymous Employee (Current Employee)

I have been working at Best Buy

ProsPerks, Free Laptop, Surface and a bunch of other gizmos.

ConsDealing with angry customers over people unfamiliar with an operating system you have no control over (windows 8)
No room to advance despite extensive knowledge.

Advice to Senior ManagementThey let go one of the best managers I have ever had and probably the last person on anyone's list that should have been laid off. It was a nail in the coffin for the job for me.

Yes, I would recommend this company to a friend

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Love bby

Geek Squad, Deputy of Counter Intelligence (DCI) (Current Employee)
Miami, FL (US)

I have been working at Best Buy full-time for more than 10 years

Prosgreat fun never want the good times to end!

Consnone everything at bby is great!

Advice to Senior Managementkeep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Valuable experience but poor management

Geek Squad, Consultation Agent (Current Employee)
East Lansing, MI (US)

I have been working at Best Buy part-time for less than a year

ProsPay, freedom, employee discount, co-workers

ConsManagement, flexibility, pressure to sell, pressure to get branded payments

Advice to Senior ManagementCare more

Yes, I would recommend this company to a friend

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Roller coaster ride but more ups than downs.

Best Buy Mobile Manager (Former Employee)
Okemos, MI (US)

I worked at Best Buy full-time for more than 10 years

ProsThe discounts, employee accommodations, and the people I worked with really made the job worth keeping for a while.

ConsThe holiday hours were rough, the politics among the leadership made it hard to advance if you weren't in with the right people.

Advice to Senior ManagementDon't always look at profits when it means losing quality employees to hit a financial number.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Expierence

Salary Manager (Former Employee)

I worked at Best Buy full-time for more than 8 years

Prosbenefits, personal growth, network building, training, working with the latest and greatest

ConsForget about having a personal life

Advice to Senior ManagementRemember who makes a your company successful. "YOUR PEOPLE" . Appreciate them!

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NA

Senior Project Manager (Current Employee)
Richfield, MN (US)

I have been working at Best Buy full-time for more than 10 years

ProsCentrally located. Nice work environment.

ConsLay offs. Flip flop between insourcing and outsourcing

Yes, I would recommend this company to a friend

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Mobile Phones Sales - Probably the best job at Best Buy

Mobile Phones Consultant (Former Employee)
Burbank, CA (US)

I worked at Best Buy part-time for more than a year

ProsKnowledge of cell phone industries, great people to work with, discount is great, different scale of measurement than the rest of the store

ConsCalifornia Taxes are killer, hours aren't always based on merit, customers are tough, it's retail, protection plan is a tough sell over insurance

Advice to Senior Managementgive people hours who deserve them

Yes, I would recommend this company to a friend

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Customer service, SWAT, warehouse leadership

Warehouse Supervisor (Former Employee)
Northglenn, CO (US)

I worked at Best Buy full-time for more than 3 years

ProsThe company offers great hours and a flexible schedule. The people are nice and easy to work with. Most customers are a pleasure as well.

ConsI can't really think of many cons. Of course working in customer service you deal with interesting people. There were some shady people that worked there and would steal stuff. No bueno!

Advice to Senior ManagementGreat company to work for while in school!

Yes, I would recommend this company to a friend

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Fun fast and friendly

Best Buy Multi-Channel Sales Associate (MCSA) (Current Employee)
Mount Laurel, NJ (US)

I have been working at Best Buy full-time for less than a year

ProsGreat benefits, this meaning the employee discount and the full time vacation/sick time benefits. The job is also fun and the company hires well

ConsMovement is tough and management is small when best buy is doing bad they make managerial pay cuts, I know it's in the best interest of the company and I'd do it to, but it makes me not want to move up

Advice to Senior ManagementKeep up the great work

Yes, I would recommend this company to a friend

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