Blockbuster

www.blockbuster.com

Blockbuster Reviews

Updated 29 January 2015
Updated 29 January 2015
690 Reviews
2.9
690 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
158 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 160 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No connection with the team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Melbourne
    Former Employee - Manager in Melbourne

    I worked at Blockbuster full-time (more than a year)

    Pros

    I never felt micro managed during my employment, however I never really had much to do with my boss at head office. This could be both a good and bad thing. The expenses for uniform and travel were always paid for.

    Cons

    The managers within head office never knew how to connect and collaborate with employees. They also did not have a system for taking advice. Employees were not appreciated when trying to take the company into the 21st century.

    Advice to ManagementAdvice

    Connect with your team!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    Free rentals and flexible scedule

    Cons

    It closed and the pay was low

    Advice to ManagementAdvice

    No longer exists

  3.  

    Long and generally boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    Fun people to work with.

    Cons

    Slow and boring place to be at.

    Advice to ManagementAdvice

    Apply to Netflix.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Working for a dying dinosaur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Blockbuster

    Pros

    It was an amazing challenge early on as we had so many customers and we were always busy. As time went on there grew to be many competitors with Hollywood Video, Netflix, Redbox and streaming. Hollywood Video was more of an annoyance. Netlix was new with its mailing concept and Blockbuster eventually capitulated to create a similar method. Redbox had such a small PP that our selection, shopping experience of not impersonating a homeless person while shopping and confection and pure habit brought people in. Blockbuster didn't have the leadership that was visionary to get out in front of these ideas. Loved competing with these companies and meeting customers and providing them exceptional service was rewarding. (not to mention watching free movies)

    Cons

    The inability of Blockbuster to be visionary in its concepts led to its downfall. The planograms made sense to make sure all stores were similar but the rigid stance to stick to these ideas was frustrating. If my store was exceeding expectations because we were not using company guidelines we were not praised but frowned upon.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    My experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Fun job
    Perks (free rentals)
    Good hours
    Relaxed
    Movies

    Cons

    Low pay
    Customers with late fees

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Irwin, PA (US)
    Former Employee - Customer Service Representative in Irwin, PA (US)

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    Really Great place to work

    Cons

    They Went out of business

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
  8.  

    fun depending on manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Blockbuster part-time (more than a year)

    Pros

    Not a great place now, but was a formative experience

    Cons

    not movement, not adaptive enough

    Advice to ManagementAdvice

    What were you going to do?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Laid back, easy job, free movies

    Cons

    Forced to sell, unnecessarily long hiring process, computer tutorials

    Advice to ManagementAdvice

    Get with the times

    Recommends
    Negative Outlook
  10.  

    Fun job but frustrating

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster

    Pros

    Working around movies, great co-workers, great customers.

    Cons

    Corporate was out of touch.

    Advice to ManagementAdvice

    Work better on communication with store level employees.

  11.  

    After Dish Network bought the company we were simply "for sale"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blockbuster

    Pros

    Run your store your own way.

    Cons

    Too many unneeded conference calls.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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