Blue Cross (MI) Reviews

Updated 15 October 2014
Updated 15 October 2014
129 Reviews
3.4
129 Reviews
Rating Trends

Recommend to a friend
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Blue Cross (MI) President and CEO Daniel J. Loepp
Daniel J. Loepp
71 Ratings

Review Highlights

Pros
  • Large company with great benefits and salaries (in 14 reviews)

  • Good benefits , flexible work schedules (in 10 reviews)


Cons
  • Very top heavy, manager and above are out for themselves and do not acknowledge or promote when appropriate (in 5 reviews)

  • No opportunities for advancement unless you get buddy-buddy with management and discuss your personal life with leadership (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great senior leadership. Very poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health Care Analyst in Detroit, MI (US)
    Former Employee - Health Care Analyst in Detroit, MI (US)

    I worked at Blue Cross (MI) full-time (more than 3 years)

    Pros

    Diverse work environment, opportunity to learn in the right areas

    Cons

    Extremely bureaucratic. Very slow pace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    o.k.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI) full-time (more than 5 years)

    Pros

    some people are good and o.k.

    Cons

    too many vendors from outside

    Advice to ManagementAdvice

    trust employee

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Solid company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI)

    Pros

    Good work life balance and great connections to make. The company tries to listen to what the employees have to say.

    Cons

    A lot of processes are extremely over complicated and it is difficult to change anything as so many people have worked there for so long and are not willing to change.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    BA

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI)

    Pros

    It's a Job so can't complain

    Cons

    Too much for too little

  6. 2 people found this helpful  

    Good company to work for, but a lot of red tape.

    Current Employee - Project Manager in Detroit, MI (US)
    Current Employee - Project Manager in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (more than 8 years)

    Pros

    Benefits are great. Pretty good work-life balance. Strong leaders are sprinkled throughout the company.

    Cons

    Compensation model is changing for the worse. Communication from the top down is not always clear.

    Advice to ManagementAdvice

    Solicit more feedback from the front line employees about what things really need addressing. Reward high performing employees with more pay.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great to Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Care Analyst in Detroit, MI (US)
    Current Employee - Health Care Analyst in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (less than an year)

    Pros

    Low stress, pretty good pay, great health benefits, some departments allow working from home, really care about their employees and are constantly holding trainings, very committed to improving healthcare in the state of Michigan

    Cons

    15 days of vacation/sick leave combined for entry level, everything that normally comes with working for a company this large (variation by department), it is located in downtown detroit, promotions are a bit slow to come, not always challenging/engaging work (but again low stress)

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Manage IT INFRASTRCTURE

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI)

    Pros

    Great flexible employment environment. Working together as a family

    Cons

    Too much escalations in email communication including upper managers in every little request. No process in place or methodology in handling incongruous requests leads to employee burn out

    Advice to ManagementAdvice

    Management can do better to create a balanced life for employees by establishing integration processes between business and IT in prioritizing the incoming workload and having dedicated teams for operational issues vs project support

  9.  

    Overworked

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Southfield, MI (US)
    Former Employee - Customer Service Representative in Southfield, MI (US)

    I worked at Blue Cross (MI) full-time (more than an year)

    Pros

    Pay was good but no benefits

    Cons

    Mean supervisors and managers. No work/life balance.

    Advice to ManagementAdvice

    Be more understanding

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    You are expected to work over 40 hours a week with a 40 hour a week pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI) as a contractor

    Pros

    Lots of job offers, hopefully you will have everything they ask for.

    Cons

    You are expected to work as many hours as it takes on a daily bases without recognition.

    Advice to ManagementAdvice

    Be more in touch with the contractors after you hire them. I think BCBS does a good job at picking the right people for the right job. But the person who actually supervises them may not be happy that the person has been brought in and puts the new person in a position to be set up for failure.

  11.  

    Great experience, but stressful and frustrating. Better leadership is needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southfield, MI (US)
    Current Employee - Anonymous Employee in Southfield, MI (US)

    I have been working at Blue Cross (MI) full-time

    Pros

    The benefit package is great, and there is always something to do (never bored). There is a lot to learn and plenty of projects to work on to build your skills. The facilities are nice as well, with security, a fitness area, and a cafeteria. Employees work hard to get their jobs done and do the best they can do with the resources they are provided. Most people seem to have a real desire to do their jobs well.

    Cons

    Management is everything at every company. Just like at any company, if the leadership is bad, the experience will be bad. There is a lot of additional work and hours being asked of employees due to NHCR, and only BU employees are paid over-time... the salaried workers are forced to put in extra hours with no additional compensation or even appreciation. Management also doesn't communicate well with employees, everything is a secret, and they are often too busy to pay attention to anything going wrong until the problem grows to the point where they can no longer ignore it... then they wonder why it got so out of control. There is also poor treatment from certain C-level people (i.e. yelling and berating employees in front of others without taking the time to understand what is going on). It's not like that throughout the entire company though, so it really depends on who you work for and what department you are in. It can also change unexpectedly since there has been so much change in management. You could have a great department and great management team one day, then a horrible team the next if they bring in the wrong people. HR seems to be a bit political as well, being selective of certain people in certain positions and not offering equal opportunities for advancement. Finally, technology and processes are extremely behind the times. Everyone is so busy trying to keep up with the work by using outdated technology that no one has time to improve anything.

    Advice to ManagementAdvice

    C-level down needs to respect and appreciate all of their employees at every level for the work that they do, and recognize when employees are giving up personal time so that they can meet their goals. Yelling and berating employees is completely unacceptable, whether its in private or in front of others. No one should fear coming to work or having to interact with their management team. Management also needs to be more open with communication, allowing employees to be involved in how the company operates, giving them the sense that they are really contributing and not just along for the ride. Project management is needed, without a doubt. With all of the different projects going on, and everyone in the company affected by these projects, each project needs to have a point person that makes sure that all of the objectives are carried out. Too often, things are missed and never completed, so when the project goes live, there are multiple problems that keep it from being successfully implemented. Getting feedback from affected departments and employees on projects is also important. If you don't understand how new processes will affect all parts of your organization, how can you properly implement them? It just causes undue frustration with employees and creates more work when they have to fix things that go wrong because the projects were not properly planned.

    Recommends
    Positive Outlook
    No opinion of CEO

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