Blue Cross and Blue Shield of Texas

www.bcbstx.com

Blue Cross and Blue Shield of Texas Reviews

Updated 13 January 2015
Updated 13 January 2015
29 Reviews
3.1
29 Reviews
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Employee Reviews

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  1.  

    Blue Cross Blue Shield was a great company to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credentialing Representative in Richardson, TX (US)
    Current Employee - Credentialing Representative in Richardson, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas as a contractor (more than a year)

    Pros

    The location was close to my home.

    Cons

    Working directly with the doctors and their staff.

    Advice to ManagementAdvice

    I think the company should increase the salary for their employees.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    Great company for laid back work load and opportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer Analyst in Richardson, TX (US)
    Current Employee - Applications Developer Analyst in Richardson, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than 3 years)

    Pros

    Good management support. Relaxed work environment. Very professional and diverse employees with amazing training and learning opportunities and resources. Good benefits for higher education pursuing employees as they provide education assistance and excellent reference online materials.

    Cons

    Very slow promotion and low pay rate. Its better to get experience somewhere else, then apply and bargain for a good starting salary rather than waiting for raise and annual salary increase. So apparently new fresh graduates getting in will end up working in extreme low salary than comparable market companies possibly causing tendency to find jobs elsewhere.

    Advice to ManagementAdvice

    Pay for IT professionals better or at least competitive as compared to other companies in market. Presumably targeting a low pay rate doesn't ultimately morally boost the employees to stay within the company for a long time.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Expected more from Blue Cross (TX)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner III in Richardson, TX (US)
    Former Employee - Claims Examiner III in Richardson, TX (US)

    I worked at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    Co-workers are friendly and easy to work with.

    Cons

    Excessive micromanagement. Changes their protocol every week for three weeks in a row while counting your production is unfair. I asked for more training several times. Then asked from peers that helped me. I had a serious health issue and was hospitalized a week and after a week back at work was told they may or may not hold my position for me. Altho, they claimed the time off into my production.
    Then, after two months they let me go. Production was good my quality was at 2 errors, 1 same day same error and was to have coaching on it. Their training is the worst I have ever seen. I asked a trainer a question and was told we have already covered that. And she moved on. Very poor place to work. all grey walls, No talking even signs up no talking, no whispering...Sad I have seen happier funerals.

    Advice to ManagementAdvice

    Spend more time training and less time micromanaging. Why have a supervisor with out claim experience? Makes no sense at all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Six year employee during a period of tumultuous change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX (US)
    Former Employee - Anonymous Employee in Richardson, TX (US)

    I worked at Blue Cross and Blue Shield of Texas full-time (more than 5 years)

    Pros

    Coworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

    Cons

    Hours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

    Advice to ManagementAdvice

    Make only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Mediocre Place to Work in Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX (US)
    Current Employee - Anonymous Employee in Richardson, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than 8 years)

    Pros

    Fairly good work life balance
    Nice work space

    Cons

    Old-school mentality regarding promotions
    Skewed view of what diversity means

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Wellness coach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Coach in Richardson, TX (US)
    Current Employee - Wellness Coach in Richardson, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    Coworkers great people, high pay and benefits

    Cons

    Terrible program, terrible job since most of time spent trying to enroll people not coaching, way behind the competition in quality of program, managers and director have little knowledge or understanding of how to run wellness programs, almost everyone working more hours than paid

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    ITG-Not Impressive

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas as a contractor

    Pros

    Long term opportunities for part time employees

    Cons

    Not a good work environment.

    Doesn't Recommend
  9.  

    Strict but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate
    Former Employee - Customer Advocate

    I worked at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    Decent pay and lots of opportunities for overtime. Very good at training you and preparing you as much as possible.

    Cons

    Upper management makes a lot of changes for the "good of the company" without much regard to the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    a Company that cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Supervisor in Abilene, TX (US)
    Current Employee - Quality Supervisor in Abilene, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than 8 years)

    Pros

    This company will develop and set a person up for retirement - Additionally, the professional environment is a huge plus.

    Cons

    The only cons of this company - sometimes you may only promote to a limit and not be able to promote any higher depending on the area of expertise.

    Advice to ManagementAdvice

    This is a great company to work for to develop your management skills.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Mixed experiences at BCBSTX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX (US)
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX (US)

    I worked at Blue Cross and Blue Shield of Texas full-time (more than 5 years)

    Pros

    BCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

    Cons

    The management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

    Advice to ManagementAdvice

    Listen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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