Bottomline Technologies

  www.bottomline.com
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Bottomline Technologies Reviews

Updated Jul 11, 2014
All Employees Current Employees Only

2.5 50 reviews

41% Approve of the CEO

Bottomline Technologies President, CEO, and Director Rob Eberle

Rob Eberle

(41 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • There are great people to work with and the benefits are top notch(in 5 reviews)

  • Good benefits, free fruit in the summer, free ice cream(in 3 reviews)


Cons
  • They talk of 'work-life balance', but they do not walk the walk(in 7 reviews)

  • Too many VP's and not strong enough middle management(in 5 reviews)

50 Employee Reviews
Relevance Date Rating
in

    2 people found this helpful  

    Excruciating and all consuming!

    Anonymous Employee (Former Employee)

    ProsThey don't realise when they're being ripped off and lied to, so if you have the stomach for the toxic culture, you can milk them for everything they're worth.

    ConsIncompetent, arrogant and completely myopic global executive management.
    Incomprehensible approach to market.
    Unethical customer and partner relations.
    Slow product development lifecycle.
    Predatory commercial practices.

    Advice to Senior ManagementGive it up! Stop lying to stock market analysts, your customers, your employees and yourselves.
    Let the good people do good things. Make the useless ones leave.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Words can not adequately describe the sheer frustration!

    Sales Executive (Current Employee)

    ProsOpportunity to work with some quality people who despite the absolute failure of executive management continue to put their best efforts in for no reward other than personal pride and professional integrity.

    ConsStart at the very top. The con starts there and rolls down through the Management tree, who by the way are simply puppets and yes men to the President and CEO. It is a sham of the highest order. All decisions and directions are made and given in isolation with middle management left to clean up the mess and try and implement train wreck after train wreck.

    Advice to Senior ManagementWork with and for your employees!!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    As short sighted as they come...

    Anonymous Employee (Current Employee)

    ProsI cannot think of any upside to working at Bottomline other than the potential to fade into the mix so much that you can pretty much just exist and take home your salary in many cases...mainly in Senior and Exec Management.

    ConsInnovation (product or market) is NOT a strength, even though it's often talked about.
    Strategic thinking is NOT something that is practised.
    Enabling employees to be successful is NOT a focus, not matter what field or geography.
    Micro management is rife.
    Absolutely no appetite to stay the course to achieve success in new or emerging markets.
    BT is STRICTLY, almost cripplingly so, a 90 day revenue focussed business and it doesn't care how or where it comes from.

    Advice to Senior ManagementTake a look outside the 4 walls and see how the REAL world, along with your competitors, is evolving.
    The business world is passing you by because you arrogantly refuse to keep up.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great start, but glad to be out

    Anonymous Employee (Former Employee) Reading, England (UK)

    Prospizza friday's and 'party in the carpark'
    Good banter and people

    Cons- Management and Execs don't know their own solutions, value prop or the market
    - They don't invest money in their existing solutions and find out what their customers want
    - They take advantage of people who care a lot and work long hours for little pay
    - Sales people are paid too much for doing far too little
    - Far too money orientated - quantity over quality
    - Personal development plans are ticks in boxes - no feedback is ever taken on board let alone any changes are made

    Advice to Senior ManagementI would get replace near enough all of them as they are far too comfy and don't innovate - they are loosing big customers due to their lack of vision and innovation.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Bottomline Technologies, The Grass is Not Greener

    Product Specialist (Current Employee)

    ProsThere are great people to work with and the benefits are top notch.

    ConsThe upper management Push, Push, Push to get everything done. Most employees seem to be overworked and under appreciated. There also seems to be a habit of cutting the workforce just prior to quarterly results so the "books" look more tenable to the Public Stock Holders.

    Advice to Senior ManagementBe more transparent and actually hire the staff necessary to carry the work load you expect to need.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Why do they keep Rob Eberle?

    Anonymous Employee (Former Employee)

    ProsSome really nice people and nice work environment. They try to make it family friendly, but often this is in word not deed.

    ConsThe CEO creates a hostile and demeaning atmosphere that is counterproductive to a healthy work environment. The pay is so-so and the benefits are average. The top management gets all the perks. The CEO drives a Porsche, naturally. There are no "free massages", so whoever wrote that is a bot.

    Advice to Senior ManagementIt is time for Rob Eberle to go. What kind of strategy is it to denigrate your employees? Will this keep people here or attract the best people in the future? There are a lot of good people at Bottomline, but Eberle is a total fail. He blames others for his own mistakes, and instead of offering employees any constructive criticism so they might learn from a mistake he will send a scathing email copied to dozens of employees (guaranteed to embarrass) or shout at the poor person in front of half the office. I got out of this place fast because I have too much self-respect to put up with his crap.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Nice Company and people, but..

    Software Engineer (Current Employee) Portsmouth, NH (US)

    ProsGreat corporate philosophy, great ethic of working 'with and for' each other, good pride in their work.

    ConsIt's a sweatshop. No other way to put it. They talk of 'work-life balance', but they do not walk the walk. Very long hours are frequently expected.

    Advice to Senior ManagementIf you say you believe in work life balance, practice that.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Bottomline Technologies was looking at their bottom line

    Senior QA (Former Employee) Atlanta, GA (US)

    ProsBottomline Technologies bought a division of Intuit's Financial Services. BT saw something there about the product lines and the customer base. But, as far as the human capital was concerned, they were picky and decided to retain what they needed and leave others such as myself behind.

    ConsI am afraid I can't really say the Cons are working at Bottomline Technologies. I was there for only 6 weeks, and then escorted to the parking lot with the proverbial cardboard box in tow. Some of my former co-workers who are still there say things are going well for them. So, if the company needs you and wants you around -- then, things might work out just fine for you.

    Advice to Senior ManagementGeez--make up your mind, will ya'?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Bottomline Technologies where incompetence meets ignorance

    Applications Developer (Current Employee) Portsmouth, NH (US)

    ProsGreat benefits ...good locations across the US and UK . Below the VP level lots of great people. A good place for someone to start their career if only to see what not to do.

    ConsEnvironment as mentioned in numerous reviews is toxic. Sr management is borderline incompetent and without question arrogant and ignorant. The amount of wasted opportunity is beyond imagination. If you NEVER want to feel accomplished or successful you will fit right in. As soon as I have an option I will move on like most of the other good people.

    Advice to Senior ManagementTo the CEO we all know your genuinely passionate about business and people but unfortunately your expressed ideals are not realized in your company.
    To the CEO beware of false prophets ... !
    To the CEO it's your job to know if your Sr. Management is effective ... If you held yourself to the standards you promote you would be a "C player" when evaluated on your direct reports effectiveness
    To the rest of Sr. Management and certainly to the newly anointed or promoted ... You really need to step away before you ruin the company ... The honeymoon is over the first part of solving the problem is knowing that you are the problem.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    EMEA Growth by acquisition, not focused on clients

    Anonymous Employee (Current Employee)

    ProsTheir cash rich status will ensure stability in your career here. EMEA region is well established, with a managerial team that has grown steadily through acquisition

    ConsThere's a lot of internal positioning that politics which will suck your time up in whatever role you take at this company. Their growth by acquisition approach typically results in throwing the valuable people away and adding products to their offering that they don't necessarily understand or know how to sell. Over time, the main area that suffers is the customer experience, ironically one of the main areas they spend their marketing budget on. Saying is not doing.

    Advice to Senior ManagementStop working in silos and understand your processes from start to finish before assuming that your operations are in good working order. Give value to the client before bringing money into the equation.

    No, I would not recommend this company to a friend

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