Bottomline Technologies

www.bottomline.com

Bottomline Technologies Reviews

Updated 17 January 2015
Updated 17 January 2015
81 Reviews
3.6
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
64 Ratings

Review Highlights

Pros
  • Good benefits, free fruit in the summer, free ice cream (in 7 reviews)

  • Employees are go getters and want to impress and succeed and great benefits (in 6 reviews)


Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 9 reviews)

  • Very long hours are frequently expected (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I have been with BT for 5 years and in 3 different roles - each one with greater opportunity and responsibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Portsmouth, NH (US)
    Current Employee - Vice President in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    BT has some of the best people I've worked with. Teams I have worked on are always willing to help you and collaborate to achieve common goals, whether business teams or technical teams.

    Cons

    BT is great for people with an entrepreneurial mindset - those who are able to think strategically and act tactically and like both. If you are willing to roll up your sleeves and get involved in the details, while also being able to balance longer-term goals, you will do well. If this is not you, then you may struggle to achieve success here.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Great Place for People with Drive and Commitment to Delight Customers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH (US)
    Current Employee - Anonymous Employee in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (less than an year)

    Pros

    Amazing people committed to working with each other to drive a successful outcome for our customers. This organization gets it! It's a fast paced environment with career growth opportunities for those who take initiative. One does not need to be a manager or executive to see a problem or an opportunity and engage people in addressing it.

    While I do recommend the company to friends for employment, I do not recommend just any friend. Fit is imperative. Just as it would be for another company. The company has a culture of communication (information sharing), coaching & learning, integrity and PERFORMANCE! A significant attraction factor for me.

    Regardless of one's role, they have access to leadership and others throughout the company.

    This company is a great community player and employees eagerly participate in ways to contribute to various charitable causes. The company also hosts events for employees' children: Bring your children to work day where departments facilitate prepared learning experiences for the kids and they rotate through the sessions for a half day, ending with pizza and ice cream. Halloween, kids come to trick or treat and the departments participate in a theme competition.

    Cons

    Con for those who do not have high tolerance for ambiguity and change. Those that are successful stay focused on why they are here...to delight customers and win in the market! They are successful because they embrace change, they don't sit on the sidelines; they are okay not having all of the answers today. They focus outward not inward. These disciplines are essential capabilities to be successful in our growth - oriented company that believes Amazing people can do amazing things.

    Advice to ManagementAdvice

    Continue driving customer delight through actions that pass the test of our company's guiding principles.

    Recommends
    Approves of CEO
  3.  

    A great place to experience growth and challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH (US)
    Current Employee - Anonymous Employee in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than 8 years)

    Pros

    Bottomline is a growing, fast-paced company that provides a challenging environment for those that are up to it.

    Cons

    The experience of working at Bottomline is NOT for everyone given the rapid pace we all work at.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    My Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Pros

    Lovely people, customer centric, cares about employees.

    Cons

    No major issues, much better than some other companies

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Many good things, many challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies

    Pros

    Lots of great people and a real culture of working with and for each other. Benefits are above average, stock purchase plan has been very profitable.

    Cons

    Not enough people which requires the working with and for each other mentality. Its hard to get real product development done. Investment in employees is limited.

    Advice to ManagementAdvice

    invest more in making products work better and easier. Invest more in growing staff. Even the A players need attention and opportunity from the company to stay an A player.

    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Great company with promise but no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (more than 3 years)

    Pros

    - Flexible work schedule
    - Working from home
    - Free fruit and beverages (depending on office)
    -

    Cons

    - Work/Life Balance
    - Product Directions transitions are abrupt
    - Communication from top doesn't necessarily marching orders from below
    - Standard vacation time isn't competitive in current market space

    Advice to ManagementAdvice

    There are a lot of positive things that are occurring however there is some work to be done in area of communication between different levels of management to ensure the roll out plan for decisions are fully understood. It's best to do this in a very short period of time so folks aren't left out of the loop for too long. There are ways to leave employees feeling excited about coming to work outside of money. Growth plans are definitely something that is missing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    You'll get out what you put in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    Friendly people. Supportive and caring when you need help, loads of training available if you show a bit of promise and interest. Free fruit daily, massages once a month, lots of little treats, annual Christmas and summer garden party, BBQ in the car park with entertainment, children's party, breakfast provided on Happy Mondays when customer compliments are circulated, pizza Friday once a month (with healthy options). Great community programmes. Financially sound so very secure...if you're good enough / work hard enough to get noticed.

    Cons

    The car park is a bit of joke. Salary policy is not always consistent

    Advice to ManagementAdvice

    Recruit more quickly to replace people who leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Company/Great Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH (US)
    Current Employee - Anonymous Employee in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than an year)

    Pros

    I feel fortunate to have been a part of the college hire program at Bottomline Technologies. I have been there just over a year and have had a very positive experience. Through this program, I have had the opportunity not only to meet with senior management but have also received a promotion. Bottomline Technologies has been both an advocate for my career and supportive monetarily. I look forward to many more years at Bottomline.

    Cons

    I do not have any complaints regarding Bottomline Technologies.

    Recommends
    Approves of CEO
  10.  

    great place to start your career as a college hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Pros

    - 5-week training program with students from other schools; gain visibility to all business functions and vision
    - great leaders in the work place that nurture you
    - energetic people, open to questions and conversations
    - innovative business initiatives
    - work from home, depending on your job/day
    - great employment benefits
    - shower, espresso machine, keurigs, fruit baskets, ice cream on fridays, other fun things

    Cons

    - no cafeteria (but there's one in 1-min walking distance) or gym

    Advice to ManagementAdvice

    - doing great!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Management issues a huge barrier to success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies full-time

    Pros

    This is a solid company that is in growth and acquisition mode, so it presents an opportunity for job security if you are in the right division with a supportive manager. Benefits were pretty standard, as far as PTO, insurance and 401k. There are opportunities for flexible hours and remote employment, which is beneficial for some.

    Cons

    From lack of mentoring, guidance and leadership to outright intimidation and very unprofessional internal communications, there were many red flags to indicate that this position working with the LegalExchange product was going to be a rough ride. There was an undercurrent of dissatisfaction and concern throughout the team which lead to an environment where co-workers were unwilling to take ownership of issues and willing to quickly throw others under the bus. Mysterious "lay-offs" and transfers left you wondering what the future held for you at Bottomline. Topped off by a lower than average salary, extremely long hours and ridiculous stress, it was an easy decision to leave. No one needs to be bullied in the work place.

    Advice to ManagementAdvice

    Seek feedback from your employees and identify those who are unable to lead through positive example and position their team for success. This company has a bright future and should not be hampered by bad management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Bottomline Technologies Photos

Work at Bottomline Technologies? Share Your Experiences

Bottomline Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.