Bottomline Technologies

  www.bottomline.com
  www.bottomline.com

Bottomline Technologies Reviews

Updated 5 December 2014
Updated 5 December 2014
78 Reviews
3.6
78 Reviews
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Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
61 Ratings

Review Highlights

Pros
  • Good benefits, free fruit in the summer, free ice cream (in 7 reviews)

  • Employees are go getters and want to impress and succeed and great benefits (in 6 reviews)


Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 9 reviews)

  • Very long hours are frequently expected (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    My Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Pros

    Lovely people, customer centric, cares about employees.

    Cons

    No major issues, much better than some other companies

    Recommends
    Positive Outlook
  2.  

    You'll get out what you put in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    Friendly people. Supportive and caring when you need help, loads of training available if you show a bit of promise and interest. Free fruit daily, massages once a month, lots of little treats, annual Christmas and summer garden party, BBQ in the car park with entertainment, children's party, breakfast provided on Happy Mondays when customer compliments are circulated, pizza Friday once a month (with healthy options). Great community programmes. Financially sound so very secure...if you're good enough / work hard enough to get noticed.

    Cons

    The car park is a bit of joke. Salary policy is not always consistent

    Advice to ManagementAdvice

    Recruit more quickly to replace people who leave.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Great company with promise but no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (more than 3 years)

    Pros

    - Flexible work schedule
    - Working from home
    - Free fruit and beverages (depending on office)
    -

    Cons

    - Work/Life Balance
    - Product Directions transitions are abrupt
    - Communication from top doesn't necessarily marching orders from below
    - Standard vacation time isn't competitive in current market space

    Advice to ManagementAdvice

    There are a lot of positive things that are occurring however there is some work to be done in area of communication between different levels of management to ensure the roll out plan for decisions are fully understood. It's best to do this in a very short period of time so folks aren't left out of the loop for too long. There are ways to leave employees feeling excited about coming to work outside of money. Growth plans are definitely something that is missing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Great Company for A players

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies (more than 5 years)

    Pros

    Very much client delight focused, compensates well if you are making an impact.

    Cons

    if you are not good, does not take long to get fired

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Company/Great Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH (US)
    Current Employee - Anonymous Employee in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than an year)

    Pros

    I feel fortunate to have been a part of the college hire program at Bottomline Technologies. I have been there just over a year and have had a very positive experience. Through this program, I have had the opportunity not only to meet with senior management but have also received a promotion. Bottomline Technologies has been both an advocate for my career and supportive monetarily. I look forward to many more years at Bottomline.

    Cons

    I do not have any complaints regarding Bottomline Technologies.

    Recommends
    Approves of CEO
  7.  

    great place to start your career as a college hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Pros

    - 5-week training program with students from other schools; gain visibility to all business functions and vision
    - great leaders in the work place that nurture you
    - energetic people, open to questions and conversations
    - innovative business initiatives
    - work from home, depending on your job/day
    - great employment benefits
    - shower, espresso machine, keurigs, fruit baskets, ice cream on fridays, other fun things

    Cons

    - no cafeteria (but there's one in 1-min walking distance) or gym

    Advice to ManagementAdvice

    - doing great!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Management issues a huge barrier to success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies full-time

    Pros

    This is a solid company that is in growth and acquisition mode, so it presents an opportunity for job security if you are in the right division with a supportive manager. Benefits were pretty standard, as far as PTO, insurance and 401k. There are opportunities for flexible hours and remote employment, which is beneficial for some.

    Cons

    From lack of mentoring, guidance and leadership to outright intimidation and very unprofessional internal communications, there were many red flags to indicate that this position working with the LegalExchange product was going to be a rough ride. There was an undercurrent of dissatisfaction and concern throughout the team which lead to an environment where co-workers were unwilling to take ownership of issues and willing to quickly throw others under the bus. Mysterious "lay-offs" and transfers left you wondering what the future held for you at Bottomline. Topped off by a lower than average salary, extremely long hours and ridiculous stress, it was an easy decision to leave. No one needs to be bullied in the work place.

    Advice to ManagementAdvice

    Seek feedback from your employees and identify those who are unable to lead through positive example and position their team for success. This company has a bright future and should not be hampered by bad management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Dissatisifactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management in Reading, England (UK)
    Former Employee - Project Management in Reading, England (UK)

    I worked at Bottomline Technologies full-time (more than an year)

    Pros

    benifits may be, life insurance and pension

    Cons

    Management is very bad and racisim is high

    Advice to ManagementAdvice

    Be open-minded and give non english staff a bit more freedom and motivation and rewards.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Dissapointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies

    Pros

    Great pay, good benefits, stable and growing, I learned a lot and gained skills I wouldn't have had I not worked here.

    Cons

    very long hours - often with no lunch breaks, not enough resources to get the required work done, unprofessional HR department, dishonest leader

    Advice to ManagementAdvice

    Listen to and develop your employees. Hire resources necessary to handle workload. Show some integrity. Practice what you preach. I do not feel this is a company that "works with and for each other" as they tout it to be.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Downward spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Portsmouth, NH (US)
    Current Employee - Manager in Portsmouth, NH (US)

    I have been working at Bottomline Technologies full-time (more than 3 years)

    Pros

    Benefits are good. Vacation time is good

    Cons

    Managers have no guidance. No open door policy with HR. No performance reviews. No job descriptions. No leadership or regard for employee growth. Many employees are underutilized.

    Advice to ManagementAdvice

    Trust in your employees. Innovate the products. Hire leaders as managers. Recognize that your employees are your greatest asset.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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