Bridgepoint Education

  www.bridgepointeducation.com
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Bridgepoint Education Reviews

Updated 26 August 2014
Updated 26 August 2014
92 Reviews

2.7
92 Reviews
Rating Trends

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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
59 Ratings

Review Highlights

Pros
  • Good benefits, decent wage for the area, San Diego has a higher cost of living (in 6 reviews)

  • Great benefits, awesome co-workers, and willing to help (in 5 reviews)


Cons
  • The upper management just keeps getting richer on the backs of those below them (in 6 reviews)

  • Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Leadership is has no plans to share direction and you are alone for the ride.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer  in  San Diego, CA (US)
    Current Employee - Senior Systems Engineer in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than 3 years

    Pros

    There are some educational benefits to working at Bridgepoint. The IT environment is robust in comparison to other companies in the San Diego area.

    Cons

    The IT leadership is generally clueless about where we are going as a department. They have claimed to be out of business decisions publicly. This means that the executive staff does not think about impact to the IT department before making decisions and the IT leadership doesn't interject until the money is spent and the project is rolling. All in all, IT is always the loser in the fight and made to look like the failures.

    Advice to ManagementAdvice

    Take control of the department and force groups to move in the same direction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Bad culture but great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education

    Pros

    Met great friends and learned how to be in a tough sales environment

    Cons

    Poor upper management team, don't care about their people, terrible culture and like a boiler room

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Student Dispute Resolution Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Dispute Resolution Specialist  in  San Diego, CA (US)
    Current Employee - Student Dispute Resolution Specialist in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than a year

    Pros

    The company is starting to focus on employee retention. I enjoy my co-workers and the company takes social responsibility very serious.

    Cons

    There are not many positions available to promote. The company needs to focus on hiring more people so the current employees are not over worked. This will allow employees to produce quality work, which will in turn make the student more successful.

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Telemarketing Company in Disguise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Military Admissions Counselor  in  San Diego, CA (US)
    Former Employee - Military Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for more than a year

    Pros

    Great pay, great working hours (M-F). You have your own cubical and can decorate it how every you choose. Good tuition program for employees.

    Cons

    You are a telemarketer, not a counselor. You have to meet a quota or you will get fired. Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment. Very difficult to transfer out of the Admissions Department.

    Advice to ManagementAdvice

    Set a better example. If you know that a counselor has great potential, give him/her a better opportunity by recommending them for other positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Ups and Downs, but Headed in Wrong Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Director  in  San Diego, CA (US)
    Former Employee - IT Director in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for more than a year

    Pros

    Many work teams are able form strong bonds, have fun - it all depends on the manager, Director, VP of the particular area.
    Will cover 100% of tuition for bachelors or masters if at their schools.

    Cons

    Some really bad individual management makes it awful for certain team - be sure to interview them as much as they interview you.
    Salaries are low compared to industry (have not increased in years)
    CEO was awarded title of "greediest CEO in America" a few years back - rightly so. While there are layoffs and low staff salaries, he earns $20-25 million per year. (At a company whose total revenue is around $800million! Totally unacceptable)

    Advice to ManagementAdvice

    Get CEO and top exec salaries in line with reasonable numbers for a company no longer growing rapidly. That alone would vastly improve profitability and share price. Exec salary, distractions (like the current HR lawsuits), and lack of leadership now that company is beyond startup mode are stifling its potential.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Garbage Place to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor/Student Advisor  in  San Diego, CA (US)
    Former Employee - Admissions Counselor/Student Advisor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for more than 3 years

    Pros

    The environment and the people you work with can be great.

    Cons

    Some managers suck at their job. Upper management never knows what they're doing. Constant change and inconsistency with policies can add stress to the job.

    Advice to ManagementAdvice

    Wake up because you are losing valuable employees. Andrew Clark stop being so greedy and give back to your employees who work hard to fill your pockets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    fun environment but shaky future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    Vacation time
    cafeteria on site
    fun co-workers

    Cons

    low salary
    decrease in employee engagement activities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Sad to see such a great place go downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BTS  in  San Diego, CA (US)
    Former Employee - BTS in San Diego, CA (US)

    I worked at Bridgepoint Education full-time for more than 5 years

    Pros

    I worked for BPE for 5 years. The earlier years were amazing even if a bit dysfunctional at times. There was better community, camaraderie, team work, an air of cooperation, and a true desire to become better at all we did. We may not have always achieved doing a specific process better but we tried and were truly interested in improving. The team events in the department were phenomenal! We felt like a community and had events that encouraged that we be connected. I had true friends I will carry on into my other positions. We protected and looked out for each other. That all started to change when we went public.

    Cons

    After going public, the senior management and C-level folks made the priority the shareholders, not doing the right thing for the company or the business. Because of that the company work environment went downhill. Morale took a hit. BTS in particular kept thinking the answer to fixing all our business problems was to keep reorganizing. They would wait 6 months, then reorganize again, never letting us settle into something constructive and productive. Our efficiency kept dropping as did the desire to work as a team. The only reason I stayed for the last year was my love of the people I worked with, and second was the desire to stay in a job I had verses going in search of one.

    Then we had the first major layoff in January 2012. It was the single most horrible experience in over 20 years of working I have ever experienced. I wasn't laid off but many of my friends were. And they were treated so inhumanely it ended up being a traumatic experience rather than a manageable one. Not that it would have been easy no matter what, but seeing people treated as if they were a number, a criminal or simply didn't matter was just horrible. Then I saw about 100 people leave after the fact...just from BTS. It was hard to be motivated to work for a company that no longer had any desire to be loyal to its own people.

    The benefits slowly are being whittled away so that more of the expense is picked up by the employee and the quality of the benefit is going down. Because BPE had to become more fiscally responsible (and they certainly needed to do so), the team events were cut back drastically. While that makes sense, they could have been replaced with less expensive things, like a day out at the park, potlucks, or other things like that. I didn't expect my employer to pick up the tab for everything. I can contribute. As a matter of fact, people tend to take ownership and have pride in what they directly contribute to.

    And BTS' senior management does a very poor job with strategic planning. And there is no excuse for it. Planning and execution should have been their primary job. And they failed to do so every year. This last year was the closest and it was still poorly structured. And forget communicating it. What was thought about stayed in the management meetings and never went any further. Poor communication and poor execution.

    Advice to ManagementAdvice

    See the cons...strategic planning, communication and execution. Take some classes and learn how to do that. Most of you are simply poor at it. I really think Andrew Clark is more interested in his bonus than in his company and what he started it for. $12 million in bonuses to date this year. I would have given it back given how many people have had to be cut. And we really couldn't afford to cut in BTS. And figure out how to encourage team work without spending a lot of money. It's possible to do. I did it while there and tried to do so as an example of what could be done. You're leaders...lead.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Company is in turmoil.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than a year

    Pros

    Education benefit, healthcare benefits, people are great to work with

    Cons

    Company is in turmoil, silo mentality, departments do not share information, CEO and senior management are not visible, managers are inexperienced and not mentored.

    Advice to ManagementAdvice

    Focus on long term goals and culture of the organization. Show appreciation for employees and start communicating with all levels of staff. Be more visible.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    CEO running company into the ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Diego, CA (US)
    Current Employee - Software Engineer in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time for more than 5 years

    Pros

    In general the employees are good people who you'd be happy to work/socialize with.

    Cons

    The CEO is making decisions just to save his job, and not helping the company move forward in any one of a dozen directions that it could be going in.

    * 10% Annual RIF
    * Budget cuts
    * Training budgets removed

    Advice to ManagementAdvice

    Fire the CEO and bring in someone who can give this company direction again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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