Brinker Reviews

Updated 19 August 2014
Updated 19 August 2014
83 Reviews
3.4
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
43 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Compensation, structure, ability to move up and be promoted from within (in 3 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Change has hurt this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook  in  Metairie, LA (US)
    Former Employee - Line Cook in Metairie, LA (US)

    I worked at Brinker full-time for more than 10 years

    Pros

    The company is easy to get a job, but this will also mean that other new people are constantly coming in. They have annual softball league which is always fun and after long term yearly bonus is available.

    Cons

    Yearly bonus does not add up to a real vacation. There is no vacation pay that was removed in2011. Training is virtually nonexistent. The change in company direction came after original owner died and has not gotten better. No benefits and insurance is so high it is unaffordable even by management.

    Advice to ManagementAdvice

    Keep the employees you have because it is hard to find good help and with no benefits it will be even harder.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not for those who care or want to succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Culinary Manager
    Current Employee - Culinary Manager

    I have been working at Brinker full-time for more than 8 years

    Pros

    You get a paycheck, that's it.

    Cons

    As a manager, you are constantly required to cut hours to make your budget/plan. By doing this, you are required to cook, be a dishwasher, be a server, be a host, run the window, etc. we put in 70 hour work weeks and then get the "you need to cut more hours" from the schedule.

    Your GM is not held accountable. You will work your butt off to get ahead but at the end of the day, it's just to make them look good. I was recently told to "figure out the solution" for a problem we've had for a year. My GM doesn't care about it. Rather than hold him accountable, it's left to me. It's easier to tell me to do something rather than my boss who is ultimately the one who should be making those decisions

    Work life balance is absolutely non existent. They talk a big game but there's no follow through.

    I've been promotable for 2 years and have been passed over twice. They don't like promoting women. It's only happened once in my career (almost 8 years).

    Advice to ManagementAdvice

    Hold GMs accountable for their location, not only their managers. Very few of us are getting the development we need and deserve. You are constantly telling us to. "Look in the mirror". May I suggest you do the same?

    We can cut all the hours you want but that work is still there to do. Your managers aren't leaders, they are highly paid hourly workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    A fabulous culture that's dying...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker full-time for more than 3 years

    Pros

    There are many nice people and a relaxed work environment.

    Cons

    New management is trying to make Brinker better but in doing so, they loose what sets Brinker apart. Things aren't the same anymore and every decision that is made seems to make things worse.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Excellent management and employee support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Ormond Beach, FL (US)
    Former Employee - Server in Ormond Beach, FL (US)

    I worked at Brinker part-time for less than a year

    Pros

    Managers are some of the best in the industry. In confluence with the sincere, caring work environment, it is second to none. Excellent employee training.

    Cons

    Hard to get full time as a server. However 30 hours is considered full time in the food industry by many, so that may be why.

    Advice to ManagementAdvice

    Delineate side work so that staff is not responsible for designating duties. This would help to ensure equity in designation of side work.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Partner/General Manager  in  Las Vegas, NV (US)
    Current Employee - Managing Partner/General Manager in Las Vegas, NV (US)

    I have been working at Brinker full-time for more than 8 years

    Pros

    Love Chili's. Flexible work hours and schedule. Pay for performance, the bette you do, the better you make.

    Cons

    Health benefits are sub par. Used to be an industry leader in this, but have fallen way behind.

    Advice to ManagementAdvice

    Think 5-10 years ahead. Unemployment will return to the lows it was 5-6 years ago, at which point you will need something to attract talent.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to develop career foundations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Director  in  Dallas, TX (US)
    Former Employee - Marketing Director in Dallas, TX (US)

    I worked at Brinker full-time for more than 5 years

    Pros

    Great culture, career developers, many professional connections

    Cons

    Siloed departments, needs more R&D for future growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    A great opportunity to further your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Sales Manager - Atlanta  in  Atlanta, GA (US)
    Former Employee - Area Sales Manager - Atlanta in Atlanta, GA (US)

    I worked at Brinker full-time for more than 8 years

    Pros

    Compensation, structure, ability to move up and be promoted from within.

    Cons

    Huge company, small budgets, very share holder oriented.

    Advice to ManagementAdvice

    Put more stock into employee ability to move intra-company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Merciless and completely unsupportive management. No job security for even the most loyal workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Takeout/Deliveries  in  Bellevue, WA (US)
    Former Employee - Takeout/Deliveries in Bellevue, WA (US)

    I worked at Brinker part-time for more than a year

    Pros

    -Occasionally good tips
    - Nice coworkers

    Cons

    - Management will throw any employee "under the bus" and/or terminate them for any minor reason (if you're not randomly on their good side) without any counseling or correction first.
    - Unreasonable work conditions due to firing people without hiring/cross training additional employees to fill the positions.
    - Cannot speak your mind/voice reasonable opinions without repercussions.
    - Management (as well as the employee New Hire booklet) is unknowledgeable of employee rights and laws.
    - Empty promises of cross-training and promotions, cannot ask for any without getting shot down with no explanation. Only put where they want you without given the chance to prove yourself in other areas they still need someone.

    Advice to ManagementAdvice

    Try supporting your employees for once. At least give them a chance instead of always siding with every dissatisfied customer you encounter.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Worked for the company for ten years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Denver, CO (US)
    Former Employee - Bartender in Denver, CO (US)

    I worked at Brinker full-time for more than 10 years

    Pros

    I don't have to work there anymore

    Cons

    New upper management are the same people that destroyed Macaroni Grill (when was the last time yo ate there?)
    All grills have been taken out (it still says grill above the door though... not too honest) and replaced with infared convection microwaves. But staff is trained to LIE to guests about this...SHADY!!!
    Tenured employees are shown the door because they want to "change the culture" every six months
    Bartenders are required to WATERDOWN drinks!!!!

    Advice to ManagementAdvice

    Go back to fast food where you belong!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Dallas, TX (US)
    Former Employee - Financial Analyst in Dallas, TX (US)

    I worked at Brinker as an intern for less than a year

    Pros

    Very friendly yet professional environment. Most employees have been at the company for long-long time. Says a lot about the company culture.

    Cons

    Low attrition makes it difficult to create new positions.

    Advice to ManagementAdvice

    Great leadership team.

    Recommends
    Positive Outlook
    Approves of CEO

Brinker Photos

Brinker has fun company-wide meetings. This was circus themed, with senior leadership dressed as clowns.
Todd Wilbur filmed the show Top Secret Recipe on Brinker campus.
Chili

+ Add Photo

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