Brinker Reviews

Updated 15 October 2014
Updated 15 October 2014
87 Reviews
3.4
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
46 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Great culture, great work life balance (in 5 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

  • Work-Life balance is nonexistent (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Merciless and completely unsupportive management. No job security for even the most loyal workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Takeout/Deliveries in Bellevue, WA (US)
    Former Employee - Takeout/Deliveries in Bellevue, WA (US)

    I worked at Brinker part-time (more than an year)

    Pros

    -Occasionally good tips
    - Nice coworkers

    Cons

    - Management will throw any employee "under the bus" and/or terminate them for any minor reason (if you're not randomly on their good side) without any counseling or correction first.
    - Unreasonable work conditions due to firing people without hiring/cross training additional employees to fill the positions.
    - Cannot speak your mind/voice reasonable opinions without repercussions.
    - Management (as well as the employee New Hire booklet) is unknowledgeable of employee rights and laws.
    - Empty promises of cross-training and promotions, cannot ask for any without getting shot down with no explanation. Only put where they want you without given the chance to prove yourself in other areas they still need someone.

    Advice to ManagementAdvice

    Try supporting your employees for once. At least give them a chance instead of always siding with every dissatisfied customer you encounter.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A great opportunity to further your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Sales Manager - Atlanta in Atlanta, GA (US)
    Former Employee - Area Sales Manager - Atlanta in Atlanta, GA (US)

    I worked at Brinker full-time (more than 8 years)

    Pros

    Compensation, structure, ability to move up and be promoted from within.

    Cons

    Huge company, small budgets, very share holder oriented.

    Advice to ManagementAdvice

    Put more stock into employee ability to move intra-company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Worked for the company for ten years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Denver, CO (US)
    Former Employee - Bartender in Denver, CO (US)

    I worked at Brinker full-time (more than 10 years)

    Pros

    I don't have to work there anymore

    Cons

    New upper management are the same people that destroyed Macaroni Grill (when was the last time yo ate there?)
    All grills have been taken out (it still says grill above the door though... not too honest) and replaced with infared convection microwaves. But staff is trained to LIE to guests about this...SHADY!!!
    Tenured employees are shown the door because they want to "change the culture" every six months
    Bartenders are required to WATERDOWN drinks!!!!

    Advice to ManagementAdvice

    Go back to fast food where you belong!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Dallas, TX (US)
    Former Employee - Financial Analyst in Dallas, TX (US)

    I worked at Brinker as an intern (less than an year)

    Pros

    Very friendly yet professional environment. Most employees have been at the company for long-long time. Says a lot about the company culture.

    Cons

    Low attrition makes it difficult to create new positions.

    Advice to ManagementAdvice

    Great leadership team.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter in Dallas, TX (US)
    Former Employee - Recruiter in Dallas, TX (US)

    I worked at Brinker full-time (more than 8 years)

    Pros

    great culture, fun place to work

    Cons

    downsizing, sold brands and jobs were eliminated

    Advice to ManagementAdvice

    take care of people

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Has gone from "work hard, play hard" to just "work hard". No one "Play's Restaurant" any more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker full-time (more than 8 years)

    Pros

    Although there has been a lot of turnover, there are still phenomenal people at Brinker. I very much enjoy working with them every day and moving the business forward.

    Cons

    More and more of the new people in the company embody the "what have you done for me lately" mentality. While driving for some monthly result, they drive over coworkers. Several months of this sort of behavior has taken its toll, creating more and more of an "us vs. them" attitude. Brinker is losing its family unity.

    Advice to ManagementAdvice

    The focus on listening to the managers and flattening communication with the field has been great. There is no reason that we had to stop doing the same at the Home Office. The Home Office is smaller than ever, yet the casual face-to-face with leadership is at an all-time low.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    They were very impersonal with "lower level" employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker

    Pros

    They have sporting events for all employees to participate in.

    Cons

    They're a huge corporation who can't remember someone's name.

    Advice to ManagementAdvice

    Let server's wear better clothes.

  9. 1 person found this helpful  

    Relationship-oriented company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)

    I have been working at Brinker full-time (more than 3 years)

    Pros

    Casual dress - flip flops, shorts, tank tops are normal
    Food/beverage connection - 100% discount at chili's, 50% at Maggiano's; there's always food around; company events often include margaritas, beer, etc.
    Work/life - flexible hours; often see kids or dogs in office; on-campus gym
    Relationship-oriented - collaboration culture; building relationships is crucial to success; CEO Doug Brooks sets great example, knows literally every employees' name

    Cons

    Public company - mood of company is tied to performance; more pressure if sales are down
    Food connection - "The Brinker 20" is real
    Large company - culture sometimes feels small, but usually hierarchical and slow in making decisions because have to check off and include everybody
    Inconsistent leadership examples - Maggiano's president has great personality and very personable, Chili's president is dry, not approachable, intimidating

    Advice to ManagementAdvice

    Keep culture and fun going even if sales are down
    Find ways to get decisions made more quickly

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Brinker full-time (more than 5 years)

    Pros

    The best restaurant concept I have worked for.

    Cons

    Its a restaurant it can get old.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chili Head in Orlando, FL (US)
    Former Employee - Chili Head in Orlando, FL (US)

    I worked at Brinker part-time (more than 5 years)

    Pros

    There were no pros to ths job

    Cons

    Exploitation. taking advantage of. all things they specialize in...

    Advice to ManagementAdvice

    Get an education...then criticize your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Brinker Photos

Brinker has fun company-wide meetings. This was circus themed, with senior leadership dressed as clowns.
Todd Wilbur filmed the show Top Secret Recipe on Brinker campus.
Chili

+ Add Photo

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