Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated 22 October 2014
Updated 22 October 2014
433 Reviews
2.5
433 Reviews
Rating Trends

Recommend to a friend
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T. Andrew Smith
104 Ratings

Review Highlights

Pros
  • Peer group is great, supportive, residents are great (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 7 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 31 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Not good at all...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Assistant
    Former Employee - Resident Assistant

    I worked at Brookdale Senior Living full-time (more than an year)

    Pros

    I loved the relationships I formed with the elderly residents I cared for. Everything else was miserable.

    Cons

    Horrible pay, horrible schedule and lack of hours, no one takes responsibility for their actions, you are expected to do too much work for the time they give you.

    Advice to ManagementAdvice

    Care staff is not paid enough for what the endure on the job, therefore there is insane turnover. This is not healthy for the residents. It would be nice if management cared about their employees and valued them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    AWEFUL!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time (less than an year)

    Pros

    The chef's in the kitchen are dedicated and the food served to the residents is great!

    Cons

    The "inner circle" management team are conniving and deceitful. They run off any good help that is not in their "click." Resident Mananger is paranoid, hateful and likes to set people up to fail. She kept a maintenance man on staff, even when she knew he was heading to prison.

    Advice to ManagementAdvice

    You need to provide "exit interviews" to fully understand what is going on in your communities and especially look deep into your executive staff in management positions. If a community is experiencing a large turn over of staff, dig deep and find out why.

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    It's not what you know, but who you know, incompetence at its finest!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Brookdale Senior Living

    Pros

    None None None None

    Cons

    Incompetent management. Unethical and fraudulent practices in home health. If you speak up, you are forced out, many people leave because of this. No orientation program, clinicians given device and expected to know job within 40 hours. Clinicians are forced to work additional hours to get job done without pay, thus the reason why Brookdale does pay per visit!!!

    Advice to ManagementAdvice

    Hire people that are qualified to run regions and know home health, outpatient therapists should not be running home health!!! Invest in a real orientation program.

    No opinion of CEO
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  5.  

    One of the most amazing places to work!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rca in Tequesta, FL (US)
    Former Employee - Rca in Tequesta, FL (US)

    I worked at Brookdale Senior Living full-time (more than an year)

    Pros

    Everyday you get to work you can look forward to making a new friend.

    Cons

    One of the most challenging things about working for Brookdale was that you could get so close to the residents and they past away.

    Recommends
    No opinion of CEO
  6. 3 people found this helpful  

    Brookdale promotes integrity, wow what a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Virginia Beach, VA (US)
    Current Employee - Anonymous in Virginia Beach, VA (US)

    I have been working at Brookdale Senior Living full-time (more than 8 years)

    Pros

    None at this time, so sad.

    Cons

    The ED run the community based on her beliefs and not on brookdale,s mission statement. It is the way of the ED or u can hit the highway. You are demanded to do everything from housekeeping to providing care to resident for such low raises. You're concerns are never address and if u even think to contact the corp level, retaliation will follow. This is an awful place to work, which is so sad because before the new ED came it was great.Now its all about the money. Put the money first and hope the residents are taking care of.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Newest Executive director was a dictator spawned from Hell !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Care Assistant in Georgetown, TX (US)
    Former Employee - Resident Care Assistant in Georgetown, TX (US)

    I worked at Brookdale Senior Living full-time (more than an year)

    Pros

    The old staff and of course the residents.

    Cons

    The lack of compassion for staff and residents, the way staff is under paid, The excutive director and corp love to milk the residents for all they have it seems, under staffed, under paid, the food quality is horrible what the residents are forced to eat, they pay a lot and should be fed well, The Executive Director Is the worst anyone has seen, She is a pompus dictator, and only cares about impressing her bosses,

    Advice to ManagementAdvice

    Get rid of The Excutive Director, pay the staff better, feed the residents better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Underpaid, Overworked. Can I give 0 stars?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Associate
    Current Employee - Care Associate

    I have been working at Brookdale Senior Living full-time

    Pros

    Free lunch and good residents

    Cons

    -Most of its employees are kept part-time forever.
    -We are always understaffed and the management just shrug their shoulders with the "deal with it" looks on their faces, they don't even care about the safety of the residents due to understaffing.
    -Our schedule changes everyday. One day, you're on this schedule, the next day, you're on that schedule. Why? Because there will always be someone to quit every month.
    -You are not allowed to go overtime. If you have pending works, clock out, and run back to finish it again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef in Phoenix, AZ (US)
    Current Employee - Executive Chef in Phoenix, AZ (US)

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    Working hours, easy work, decent benifits

    Cons

    Corrupt senior management, low morals, many bad calls.

    Advice to ManagementAdvice

    hire better people

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Very disappointing and demoralizing experience

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH (US)
    Former Employee - Anonymous Employee in Cleveland, OH (US)

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    The residents and their families

    Cons

    very stressful work environment, very poor compensation

    Advice to ManagementAdvice

    Appreciate the people who work hard for you everyday. And remember they are people. Stop treating them like plug and play corporate robots.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Waitstaff in Mesa, AZ (US)
    Former Employee - Waitstaff in Mesa, AZ (US)

    I worked at Brookdale Senior Living part-time (more than 3 years)

    Pros

    Getting to know the residents and knowing you are helping them

    Cons

    Overworked and underpaid. The company does not care about their employees and I'm tired of working hard for nothing

    Advice to ManagementAdvice

    If you say your going to do something do it because otherwise your words are just BS.

    Doesn't Recommend
    Disapproves of CEO

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