CNA

www.cna.com

CNA Reviews

Updated 25 January 2015
Updated 25 January 2015
222 Reviews
2.8
222 Reviews
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CNA Chairman and CEO Tom Motamed
Tom Motamed
109 Ratings

Review Highlights

Pros
  • Great work-life balance, great people to work with (in 24 reviews)

  • Good work life balance and can easily work from home occasionally (in 8 reviews)


Cons
  • Senior management talks about work life balance but does not follow throughr (in 14 reviews)

  • Current senior management does not understand how specialty underwriting and claims functions (in 7 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Pros

    Cafeteria, gym (you pay of course), that is it. If you like to self congratulate and pad your ego with white men this is the place !!!

    Cons

    Depressing work environment ), old building with old building problems, sad smelly bathrooms, no cultural or ethnic diversity (look at cnas leadership page), no women in leadership positions, too much self promotion by management not enough development of talent with recognition, low pay compared to competitors, low job placement if hired (with years of experience expect to be placed in a entry level position) , no sick or work from home

    Advice to ManagementAdvice

    Transparency of leadership and initiatives is a must ( I have no idea what our head of hr does except read prescripted notes 4 times a year) , fix the work culture by infusing new smart young talent, fix work environment by using all elevators ( usually 3 shut down for "energy conservation" purposes), revamp cubicles for open air system like tech companies do, update bathrooms, need perks like free coffee snacks, pay for our gym memberships, provide sick days and work from home on Friday for mothers and fathers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    An incredibly challenging place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Chicago, IL (US)
    Former Employee - Project Manager in Chicago, IL (US)

    I worked at CNA full-time (more than 8 years)

    Pros

    Co-workers were great. Benefits were ok, but not great.

    Cons

    There was no work/life balance at all. Some Managers were promoted based on their ability to suck up to higher ups. they had no people skills, and little to none technical ability. There was little to n available for most staff in the IT area.

    Advice to ManagementAdvice

    Clean the poor managers out.

    Doesn't Recommend
    Neutral Outlook
  3. 6 people found this helpful  

    Great company to work for, but experience varies with department and managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Chicago, IL (US)
    Former Employee - Director in Chicago, IL (US)

    I worked at CNA full-time (more than 8 years)

    Pros

    Many departments to transfer in and out which can help build skill sets. On-site fitness facility. Great name recognition. Excellent experience until new management came into the Select Risk group.

    Cons

    The VP was the worst I have ever worked for in my life. Egomaniac, took credit for our work, pitted us against each other, torched the program to the point where they shut down the entire transportation department.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Ah, for the good ol'days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in New York, NY (US)
    Current Employee - Consultant in New York, NY (US)

    I have been working at CNA full-time (more than 10 years)

    Pros

    Salary and benefits and autonomy to do my job

    Cons

    Lack of flexibility. The Emperor's New Clothes mentality.

    Advice to ManagementAdvice

    Loosen up outdated restrictions on flexibility to work from home. Recognize that one size does NOT fit all. Stop managing through broad brush strokes.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA

    Pros

    Friendly please easy to work with.

    Cons

    Nothing to complain at all.

    Recommends
  7. 4 people found this helpful  

    Went from place I hoped to retire from, to hell in 3 years flat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PSR in Reading, PA (US)
    Former Employee - PSR in Reading, PA (US)

    I worked at CNA full-time (more than 8 years)

    Pros

    Pay was not bad...hours...and some of the best people.

    Cons

    EVERYTHING ELSE! The management was weak in courage and encouragement. Forever the "hit them with a stick" type of leadership. If you did not agree with and or firmly plant your lips on someones butt...your opinion did not matter and was viewed as negative. Change was always one way and never thought thru to what effects it would have when implemented...much time spent going back to "fix" the latest change. Leadership surrounds themselves with " yes " men & women..Never hearing what the people actually doing the job think..which leads to many changes that simply don't make sense to a job that depends on quality and production goals both of which continue to show no improvement...and are for most unobtainable, without fudging production numbers in some way. So the unreasonable goals are going to leave them only the best liars and cheaters they can train. With only a few AMAZING people doing all the real work!

    Advice to ManagementAdvice

    Hang your heads in shame..quit climbing up "your" ladder on the backs of GOOD PEOPLE!
    You don't help production or quality. STOP THROWING ROADBACKS UP!! Help us..stop changing for the sake of change...stop your constant meetings...be open with what is happening in this company, to the employees...& for gods sake put down the "stick".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Generally favorable, though environment seems to be changing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Chicago, IL (US)
    Former Employee - Director in Chicago, IL (US)

    I worked at CNA full-time (more than 8 years)

    Pros

    Corporate headquarters in Chicago is a good location, good building, nice gym and cafeteria.
    People are decent and try to do their best even though things keep changing around them.
    Salary and bonuses are equitable and sometimes above average. Company has consistently paid out bonuses to most eligible employees over the past 10-12 years, which is great.

    Cons

    Constant change. Worry over company being sold.
    Some floors have gone to a quasi-open work station model (even worse than prior cubicle model) that offers not even the pretense of any privacy.
    There are not always opportunities to advance, even with hard work and good results. Like many companies, CNA has to continually search for ways to cut expenses.

    Recommends
    No opinion of CEO
  9.  

    Good consulting gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA as a contractor

    Pros

    Good consulting experience. Knowledgeable project team. Respected for project leadership and given autonomy desired to successfully complete project work.

    Cons

    Staff morale has been harmed by successive organizational reorgs.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at CNA full-time (more than a year)

    Pros

    It is a job if you are desperate to have one.

    Cons

    The employee health benefits are the worst with only a high deductible plan option. Employees are sucked in with a sign on bonus. Afterwards, bonuses and pay raises are a joke. Continuous improvement, growth and development are preached but not meant for employees to act on. The floors that haven't been remodeled are a dump - torn and stained carpet, scuffed walls, giant waterbugs crawling around, and layers of dirt everywhere.

    Advice to ManagementAdvice

    Management doesn't listen or care. It is everyone for themselves.

    Doesn't Recommend
    Disapproves of CEO
  11. 4 people found this helpful  

    Impossible to get anything accomplished`

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Applications Architect in Chicago, IL (US)
    Former Employee - Senior Applications Architect in Chicago, IL (US)

    I worked at CNA full-time (more than 3 years)

    Pros

    Large company with significant funding available to implement projects that can change how the company operates. Company size provides job stability.

    Cons

    Very hard to get anything accomplished, impossible to be a change agent and drive change. This company is overstaffed and it therefore takes an army to make a decision. I have never worked at a company that put so much effort into barely making any progress. They are confused between whether they want to be an investment company or an insurance company that serves their clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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