CSG Systems International

www.csgi.com

CSG Systems International Reviews

Updated 19 January 2015
Updated 19 January 2015
58 Reviews
3.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
32 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Superb work culture. Very friendly and great colleagues. Good work and personal life balance.

    Cons

    - can be more competitive
    - more competitive benifits

  2.  

    Normal Company

    Current Employee - Development Operations in Omaha, NE (US)
    Current Employee - Development Operations in Omaha, NE (US)

    I have been working at CSG Systems International full-time (more than a year)

    Pros

    CSG has a casual culture; you can work from home occasionally, and there is not really a dress code. It is easy to talk to whoever you need to get something done.

    Cons

    The casual culture means people that have been here forever are stubborn and stuck in their ways. There are bad eggs, just like at every company. Luckily, working around them isn't hard.

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    All about layoffs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International

    Pros

    Relaxed environment. Pretty good pay.

    Cons

    every year the first week of December they do mass layoffs

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Good company with great people, but quick to reduce headcount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at CSG Systems International full-time (more than 8 years)

    Pros

    CSG is a mid-sized company with a smaller-company feel. The people are dedicated and hardworking, and generally friendly. During my time with CSG I was able to take on a variety of assignments and roles, most of which were fulfilling and interesting. The benefits are very good - the longer you're there, the more vacation time you get, and the more they contribute to your 401k. The health plan is a bit pricey, but fairly standard. There is definite forward momentum in the technology side of things, as they continually endeavor to improve and adopt new technological standards and disciplines.

    Cons

    Heaven help you if it looks like they'll miss their numbers for the year, because out comes the layoff axe if they do. Try as they might, they can't seem to diversify much from their core business of relying on the cable/satellite giants for the majority of their revenue. Translation: as goes business for the cable companies, so goes business for CSG. Constant competition from Amdocs and the like make for a spartan company mindset. Stock price never goes anywhere.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consult in Bangalore (India)
    Current Employee - Senior Development Consult in Bangalore (India)

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    1) Work life balance
    2) Flexible timing
    3) No weekend work

    Cons

    1) No fast career growth
    2) No onsite

    Advice to ManagementAdvice

    Prefer internal candidate for promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    good but lack of challenges and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant II
    Current Employee - Consultant II

    I have been working at CSG Systems International full-time (more than 5 years)

    Pros

    flexible timing
    allow home work for most areas
    decent benefits

    Cons

    lack of career plan
    lack of a transparent promotion policy
    lack of new challenges
    lack of communication from managers
    unexperienced managers at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time

    Pros

    Its one of the companies, where you dont have the pressure of being on time for work.
    Its a relaxed place where you are free to work from home whenever you want. Excellent work-life balance.. no extra/ overtime. Really enthusiatic people to work around with. Especially the chicago office is full of young and energetic professionals.

    Cons

    They pay compensation is average, or may be lower than other companies

  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Decent management team and friendly atmosphere

    Cons

    mainframe BSS solution - a little dated

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company to work for (if you get into the right team)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Development Engineer
    Current Employee - Senior Software Development Engineer

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    * Having been part of an R&D team since the beginning, its been a great experience to work on cutting edge technology.
    * Friendly folks and teams
    * If you are considering Omaha, its a great place to settle down with low cost housing and short commutes.

    Cons

    * Lot of politics goes at the management level.
    * Salaries are not great (if you are coming from the west or east coast) , but its on par with companies in the mid west.
    * If you don't get into the R&D teams, then day to day work can get monotonous *mainly for the adventurous folks.

    Advice to ManagementAdvice

    Dont have much insight into management, but from the outside it looks great , esp if looking for career growth.

    Recommends
    Positive Outlook
    No opinion of CEO

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