CVS Health Reviews

Updated 23 April 2015
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2.7
4,164 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,522 Ratings

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 42 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 107 reviews)

Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 67 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 172 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (72)

    15 year manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)

    I worked at CVS Health

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

  2. Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Sales Associate in Tampa, FL (US)
    Former Employee - Cashier Sales Associate in Tampa, FL (US)

    I worked at CVS Health part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great coworkers, great experience, learning always

    Cons

    only two people on shift

    Advice to Management

    more hours to the stores would help, more staff on shift

  3. Great Experiences/Learning Enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician Trainee in Broken Arrow, OK (US)
    Current Employee - Pharmacy Technician Trainee in Broken Arrow, OK (US)

    I have been working at CVS Health full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As soon as I was hired I was immediately taught the ropes. All my managers were dedicated to helping me and the pharmacist was always available to answer my questions.

    Cons

    Its taken awhile for me to get a solid schedule. They just text/call me when I need to work

    Advice to Management

    Better scheduling management

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  5. Helpful (1)

    Pharmacy Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Payed Pharmacy tech training, friendly employees.

    Cons

    Low wages, minimal hours, bi-weekly pay

    Advice to Management

    Increase hours or increase pay.

  6. Benefits Verification Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Services Coordinator in Mount Prospect, IL (US)
    Current Employee - Patient Services Coordinator in Mount Prospect, IL (US)

    I have been working at CVS Health full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Friendly environment, hardworking coworkers, and easy work to learn in a quick span of time

    Cons

    Fixed timings, little pay, lots of workload and then hours of nothing.

  7. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Northbrook, IL (US)
    Former Employee - Account Executive in Northbrook, IL (US)

    I worked at CVS Health full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great place to work, plenty of advancement opportunities

    Cons

    Bad inter-departmental work environment

    Advice to Management

    Raise complensation

  8. Helpful (1)

    Fast paced digital environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Woonsocket, RI (US)
    Current Employee - Consultant in Woonsocket, RI (US)

    I have been working at CVS Health full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Innovative, collaborative and fast paced team building with lot of scope for career development.

    Cons

    {Location}
    Woonsocket - This city has nothing to offer other than having a farmers market, small time pub and vintage 60's look

  9. Helpful (1)

    Pharmacy Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time (More than 8 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Learned a lot about the pharmacy industry.

    Cons

    Corporate is always all over you. Expect you to do more while takig away hours.

  10. Advisor

    Current Employee - Anonymous Employee in Phoenix, AZ (US)
    Current Employee - Anonymous Employee in Phoenix, AZ (US)

    I have been working at CVS Health (More than 10 years)

    Pros

    Great people, good training opportunities

    Cons

    Low pay in comparison to peer companies

  11. lead pharmacy technician

    Current Employee - Anonymous Employee in San Diego, CA (US)
    Current Employee - Anonymous Employee in San Diego, CA (US)

    I have been working at CVS Health full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Love my customers and coworkers

    Cons

    Paperwork and being rushed as well as all the modules

    Advice to Management

    Try working with us instead of against us

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