CVS Health Reviews

Updated 23 October 2014
Updated 23 October 2014
3,214 Reviews
2.6
3,214 Reviews
Rating Trends

Recommend to a friend
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,186 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 62 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Fast paced job, with lots of tasks to accomplish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good work environment, very flexible with scheduling, good training program.

    Cons

    Lots of paper work that get in your way of being able to spend quality time on the sales floor. You work with very small teams for your shift, usually just you and a cashier.

  2. 1 person found this helpful  

    Not bad only if you can handle it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist
    Former Employee - Pharmacist

    I worked at CVS Health full-time (more than 3 years)

    Pros

    Reasonable pay and benefit, big company

    Cons

    Numbers driven guilt culture very defeating

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Working for CVS pharmacy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at CVS Health full-time (more than 10 years)

    Pros

    CVS is really great for the community. They always have the best interest of people in mind. They always attempt to raise funds for many great charities like ALS

    Cons

    CVS recently discontinued selling tobacco products which actually is one of their pros, but they continue to sell alcohol products claiming that there are health benefits. To a certain point I agree that there are some benefits to drinking red wine for example, but I think there more harmful effects of alcoholic beverages than good. There employee expectations are way too high. They expect one person to do the same amount of work as two or three people in other places where I have worked. Employees are In such a hurry to get things done that quality work has gone down the drain. Customer service is also hurt by the lack of help.

    Advice to ManagementAdvice

    Increase the available hours for employee hours in the store. This will increase production and more employees on the sales floor will improve customer service. Happy customers will increase sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Store Manager in resignation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager in Saint Petersburg, FL (US)
    Current Employee - CVS Store Manager in Saint Petersburg, FL (US)

    I have been working at CVS Health full-time (more than an year)

    Pros

    Stability and Generally it is not as hard as complexed as other retail operations. You are Store Manager but you are mainly in charge of Grocery and HBC which is 20% business and you act as support and secretary with the stuff they need.

    Cons

    You are manager on paper unless you are in 24 hour store with bigger payroll. If you are not you will likely have one cashier and yourself in the building plus RX stuff. Which means you will have to do everything by yourself, including planograms, cleaning, facing up, dealing with all kind of issues, taking out trash, banking, deposits and all financials, build displays and so on. There is very little delegation.
    If you are not of RX background, Store Manager is probably as far that you can go up.

    Advice to ManagementAdvice

    Put more hours in the store, especially that you are making a lot of money.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    I have learned a lot of useful skills but it is very fustrating and under staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Flexible schedule, employee discount

    Cons

    Stressful and never really trained properly

    Advice to ManagementAdvice

    We are not all capable of doing it all. No more pcq calls and better communication among employees.

  7. 1 person found this helpful  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    its a good start up job

    Cons

    need to hire more people to a shift

    Recommends
  8.  

    Depends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier
    Current Employee - Head Cashier

    I have been working at CVS Health full-time (more than an year)

    Pros

    The ideas and goals are all great! They really want the best for their employees and their customers.

    Cons

    The strictness of the company makes some too quick to want to break the rules.

    Advice to ManagementAdvice

    More training should be done with employees. Maybe something along the lines of paid 1 hour training once every 3-6 months on the most recently occurring issues?

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    cvs lead technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Pharmacy Technician CphT in Pensacola, FL (US)
    Former Employee - Lead Pharmacy Technician CphT in Pensacola, FL (US)

    I worked at CVS Health full-time (more than 10 years)

    Pros

    good pay and benefits and schedule as well as employee discounts

    Cons

    get rid of senior workers to lower paid new employees

    Advice to ManagementAdvice

    don't complain that employees make too much money. it makes them feel worthless..

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Great Job for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk/Cashier in South Gate, CA (US)
    Former Employee - Clerk/Cashier in South Gate, CA (US)

    I worked at CVS Health part-time (less than an year)

    Pros

    I enjoyed my job at CVS. Helped me with customer service skills. was good for college funds.

    Cons

    I hated dealing with excessive coupons. People try to con their way into discounts. So annoying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    NO LOVE LOST ON EITHER SIDE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Sales Associate in Charlotte, NC (US)
    Former Employee - Cashier Sales Associate in Charlotte, NC (US)

    I worked at CVS Health full-time (more than an year)

    Pros

    Extra Care and discounts was the best thing overall other than that nothing really

    Cons

    long hours and hard work for little to no pay or acknowledgment of employees work habits

    Advice to ManagementAdvice

    HIRE FAIR AND HONEST MANAGEMENT NOT PEOPLE YOU PICKED UP OF THE SIDE OF THE HIGHWAY OR AT A GROCERY STORE OR BECAUSE THEY HAVE A FAMILY MEMBER ON THE BOARD.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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