CVS Health

  www.cvshealth.com
  www.cvshealth.com

CVS Health Reviews

Updated 20 November 2014
Updated 20 November 2014
3,331 Reviews
2.6
3,331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,234 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 63 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 9 people found this helpful  

    Easy work for the most part, but never enough time to get stuff done. Company pays dirt wages.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    As long as you're not a manager, things go pretty smoothly... Clock in, work, clock out.

    Cons

    Corporate doesn't seem to want their employees to succeed. They're more likely to tear then down in visits instead of building up a good team. They don't pay well at all.

    Advice to ManagementAdvice

    Pay livable wages.

  2. 3 people found this helpful  

    Fast paced environment with big promises but little time for training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Auburn, MA (US)
    Former Employee - Shift Supervisor in Auburn, MA (US)

    I worked at CVS Health part-time (less than an year)

    Pros

    The location that I worked at had a great sense of team, everyone worked really well together. The pay was competitive and there were a lot of promises to advance quickly into the management of the store.

    Cons

    Management assumed that everyone understood the basics of CVS methods, even though it was never covered in the training. And the biggest problem was that the weekly schedule was only available four days before the week began and the only copy was printed at the store. I couldn't drive to the store every week just to find out what I would be working in a few days.

    Advice to ManagementAdvice

    Managers need to make sure that the workers are able to learn the basics.
    Update your company so that the schedule can be available online. In a society where you can pay your bills with a mobile phone, you should be able to see a work schedule online.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    A fast paced competitive company built on a solid foundation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at CVS Health part-time (less than an year)

    Pros

    Collaboration and structure. The industry is advancing quickly and they continue to need good people to keep them performing at a high level.

    Cons

    Technologically they are a little behind the times and could work on becoming better at that level of support

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Plenty of opportunity for growth

    Cons

    There can be lots of red tape in parts of the organization

  6.  

    Expected a lot on little payroll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CVS Store Manager
    Current Employee - CVS Store Manager

    I have been working at CVS Health full-time (more than 5 years)

    Pros

    decent pay for those without formal education

    Cons

    avg work week for most is 55-60 hrs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good company that expects alot of its managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orlando, FL (US)
    Current Employee - Store Manager in Orlando, FL (US)

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good benefits and oppurtunity to move around

    Cons

    Long hours and somewhat low wages. Once you make store manager it is hard to move up

    Advice to ManagementAdvice

    Hold Pharmacists responsible for the pharmacy area

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Very informative, learning opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Lawrenceville, GA (US)
    Former Employee - Pharmacy Technician in Lawrenceville, GA (US)

    I worked at CVS Health part-time (more than an year)

    Pros

    Worked with great people, and I was able to learn a lot about the pharmacy business. It was a nice place to be!

    Cons

    Dealing with difficult customers was definitely a con, but I assume that's in most customer service related industries.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Everyone I worked with was amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor B in Humble, TX (US)
    Former Employee - Shift Supervisor B in Humble, TX (US)

    I worked at CVS Health full-time (less than an year)

    Pros

    I got great hours and benefits. They people I worked with were a great group of people. I enjoyed my job.

    Cons

    There were a lot of thrives coming into the store I worked at. There were also a lot of couponers trying to get everything for free.

    Advice to ManagementAdvice

    Keep reminding your emotes that you really do care.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Rewarding job in many ways... but not for your pockets!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at CVS Health full-time (more than 10 years)

    Pros

    Things are great at store level, as long as you have a great staff to work with. They make you feel appreciated and point out all of your fine work, making it a rewarding experience. What's even more rewarding is dealing with the public and being able to help them with their medications and insurances, especially the elderly who really need someone to take the time to go over things for them. Benefits are ok, but have really declined over the years.

    Cons

    Hours are constantly being cut and workload is constantly increasing, making it harder and harder to get jobs done and forces us to spend less time on customer service and really serving our patients the way they need to be. Computers and registers are ancient, constantly slowing down our service. Upper management is more concerned about the numbers then they are about the patients and employees. Safety should be a huge factor in pharmacy, but with cutting hours it doesn't seem possible to be confident that things get done safely. Health benefits have gotten worse and worse over the last 5 years or so. Working in a healthcare company, one would expect better plan options to be available to them.

    Advice to ManagementAdvice

    Allow extra hours each month per store to have as a reserve for when needed, ex. Around holidays, seasonal times depending on region, store takeovers, etc. Treat employees better, with regards to bonuses and fair pay increases. Long term employees would feel more appreciated with better incentives and pay raises, therefore increasing customer service and courteousness, which will keep current customers and attract more. Having a constant change of employees, whether techs or pharmacist, hurts the customer base because they lose the faith they have in their pharmacy. Trust is a huge issue for customer loyalty, and once that trust or bond is lost, customers find new places to get their medications filled.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    CVS was busy and understaffed but fulfilling work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Santa Barbara, CA (US)
    Former Employee - Pharmacy Technician in Santa Barbara, CA (US)

    I worked at CVS Health part-time (less than an year)

    Pros

    Helping customers get their prescriptions and resolving insurance rejects for them was fulfilling. The managers were very flexible with the hours and met all the needs of a college class schedule.

    Cons

    The pharmacy was understaffed so the technicians and the pharmacist worked overtime frequently. The compensation was very low for the importance of the job and the responsibilities we had. There were very limited perks unless you were going to stay with CVS to become a Pharmacy Intern and then Pharmacist in which case CVS pays for pharmacy school and pays their pharmacists a very high salary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at CVS Health? Share Your Experiences

CVS Health

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.