Capco

  www.capco.com
  www.capco.com

Capco Reviews

Updated 24 November 2014
Updated 24 November 2014
210 Reviews
2.8
210 Reviews
Rating Trends

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Capco CEO Rob Heyvaert
Rob Heyvaert
150 Ratings

Review Highlights

Pros
  • Work life balance is pretty dependent on client, I saw both sides of that (in 8 reviews)

  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 7 reviews)


Cons
  • Glorified body shop that does staff augmentation work (in 13 reviews)

  • You time off/ work life balance is the lowest priority (in 7 reviews)

More Highlights

Employee Reviews

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  1. 7 people found this helpful  

    Take ownership of your own career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Capco full-time (more than an year)

    Pros

    Culture, Meritocracy, Collaborative Environment, People

    I have been with Capco within the Technology practice for almost a year and I have no plans on leaving any time soon. It is refreshing to work with a consulting firm that throws the bureaucracy to the wayside in order to provide quality solutions to their client base. At other firms, junior to mid level consultants often get forgotten about. At Capco, you are going to get back just as much as you put in. Also, if you have problems or concerns, there is always somebody that will hear you out and provide an unbiased opinion. I have also seen an uncanny level of flexibility given to consultants that want to broaden their career experience. If there is a vacancy on a project and you have interest in participating you are more than encouraged to do so.

    Cons

    Work/life balance will take a hit from time to time, but this is management consulting. I do not know many firms where this will be any different.

    Advice to ManagementAdvice

    Continue to promote from within and make sure that the junior to mid level employees continue to be heard. Their ideas and success stories are the future of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Growth, Opportunity & Access

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Capco full-time (more than 3 years)

    Pros

    - A lot of growth and opportunity
    - Great offices and perks
    - Access to leadership like no other company where leaders care and listen to employees
    - Good compensation and benefits
    - Fun social environment with friendly colleagues

    Cons

    Some growing pains as expected from rapid growth in last few years but a lot of improvements in infrastructure over time

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    High Visibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Capco full-time (more than 8 years)

    Pros

    Working at CAPCO has been great! I am currently working on high visibility , interesting projects with tons of responsibility. So far, my projects I have worked on have been extremely interesting and those that will advance my career. The office is absolutely beautiful and state of the art. -- feels very comfortable!

    Cons

    CAPCO only deals with Financial Services

    Recommends
    Approves of CEO
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  5. 4 people found this helpful  

    Great place for a young employee looking to build their resume and their professional network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in New York, NY (US)
    Former Employee - Consultant in New York, NY (US)

    I worked at Capco full-time (more than an year)

    Pros

    Did some industry relevant work at two tier 1 clients over the course of about 2 years. Met some great people who cared both about me personally and professionally. Enjoyed working for a company with peers rather than being stuck in industry reporting to my elders. Received my first professional promotion, didn't have to leave the company to get a promotion. Work life balance is pretty dependent on client, I saw both sides of that. Was staffed on one of the Change Source projects, and found it to be pretty interesting work. Was reporting to head of project management at a tier 1 bank and had the ear of multiple SVP's in the same role. Can't speak to the Change Sourcing deals at the other client sites, but my experience was positive. If nothing else, I'm far more marketable now than I was back when I joined. For someone a couple years out of school, with entry level experience, and no idea what you want to do... joining Capco can be a fairly lucrative career move. BUT...

    Cons

    It was not a lucrative while I was there. Standard rate for incoming Associates is decent for an entry level role, unfortunately, the carrot dangled in front of the associates is the promotion to Consultant. Which, in my experience was still not lucrative enough for the effort and passion an invested employee puts in both at the client site and internally at Capco. As read above, was my first real promotion, and I was grateful for it, but it was not enough to keep me from listening to other offers. I said while I was at Capco, I was 75-85% satisfied at any given point in time with the company, but out of that 15-25% dissatisfaction, 90% of my dissatisfaction was financial.
    I felt borderline encouraged to go out to the market to find my "market value". As an employee, I didn't like taking recruiter calls, didn't like interviewing with other firms after work days, but I always felt like I should (at least 2-3 times a year). One doesn't feel loyal in that scenario, and you start focusing on things outside of work, rather than what should be your number 1 priority. Situation drained me, know my peers face the same struggle. SO...

    Advice to ManagementAdvice

    Pay for the talent you don't want to lose, basically DON'T let it get to the point where you're forced to match other offers (you probably can't given your rigid promotion cycle). Increase the starting salary of promoted CO's so they aren't forced to go to market to find their value. For a company who prides itself on being a "meritocracy" (which I don't necessarily disagree with) you're "hamstrung" by your own internal structures. When I went out to market, and found my market value, I found my market value to be close to 50% higher than what was assigned to me at my CO promotion.
    Bottomline:
    No job is perfect, no company is perfect, I enjoyed my time, and made some great friends... more bitter I had to leave than anything else. I acquired skill-sets that got me my next title and a 50% raise, for that I'll always be appreciative.
    The overall rating of Capco is definitely lower than it should be, I'm guessing the people who gave poor ratings weren't very good at what they did.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Capco full-time (less than an year)

    Pros

    The interview process was very quick and efficient. I have been with Capco for just under a year now and the work environment is great. There is high visibility with management and hard work does not go unnoticed.

    Cons

    I have not had any negative experiences to this point.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Exactly how it should be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Capco full-time (more than 5 years)

    Pros

    Capco is an environment that pushes you to be more and expand yourself to be bigger and better. The people who get upset and leave, as I have seen over the past 5+ years, are people who wanted a more prescribed path in their career. Find what you want to do here, and it's available.

    This is consulting. Expect some short term engagements when clients just need some specific help. Expect a few long term ones when there's a lot of work to do. Expect some projects that have an easier work schedule and some worse, expect that some nights will be long when it's crunch time. This is the joy of consulting, it's different all the time and you can do so much.

    "Build your own brand" goes a long way here. Who do you want to be known as? If you work for that promotion you want, or that salary you want, or that responsibility on the project, it'll come to you. If you go through the motions and do nothing to set yourself apart, you can't expect at any employer that something will change for you.

    Showing effort here goes a long way. Make professional connections across the industry. Work for what you want.

    Cons

    From talking with friends at other consulting firms, and even in other industries, Capco doesn't really have any unique drawbacks. It's a smaller consulting firm, so sometimes you'll be out of your comfort zone. Capco has grown very quickly over the past few years, so sometimes the back office can be a bit confusing to deal with as it's also grown quickly to support. Sometimes there won't be any projects in your field of interest and you have to do something you don't want to for a while. None of that is a deal breaker for what is a good place to be.

    Advice to ManagementAdvice

    Back office could use some work to make life easier for consultants in the field.

    Also realize that most times, only the unhappy people complain, and when they're unhappy they will embellish.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    The Black Sheep of Financial Consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY (US)
    Current Employee - Manager in New York, NY (US)

    I have been working at Capco full-time (more than 3 years)

    Pros

    One of my favorite aspects of Capco is how approachable the leadership (partners / executives) all are. They thoroughly encourage ideas for the betterment of their people and to retain strong performers. For example, one of the schools they offer is "Immersion" which encourages their top performers to pitch ideas from any aspect of life. They will support your idea 100% as long as you show determination and passion.

    Salaries are above average for the industry. If you are a performer - the money will follow. Keep in mind this is a growing company that wants to be different than the top 4 firms. If anyone has previously worked for the big 4 - they will be able to tell you how the culture (major buzzword) of Capco thrives to be different.

    People are very supportive and collaborative. Normally - the consulting industry is very fragmented and disconnected. However, Capco has done a great job investing in their intranet platform (CIT) to help employees become advocates of the business and stay connected.

    The work life balance is great and should you have any type of life changing event - Capco leadership will work directly with you. Classic example is when hurricane sandy hit New York and our home office was shutdown many leaders opened up their own homes to employees without power or needed a safe place to work or even stay.

    Cons

    Growing pains. That being said, the company is still figuring out which tools best support the business. Their biggest challenge is the fact that they use peoplesoft for time and expense. Also - their on boarding process is enough to deter anyone from re-joining with how many times you have to provide duplicative information. On boarding should be seen like a websites "landing page". If you don't get a good experience immediately - the company might have already lost you.

    The mission statement "forming the future of finance" is a bit overused and some of the work they take on contradicts this. However, this is understandable for a small company trying to expand their pipeline. The pipeline for opportunities to work closer to home is not as vast as individuals would prefer. Especially if you came from one of the big 4, which pressures majority of the consulting base to travel to places they would prefer not to.

    Many Managing Principals in the business are not good business leaders and sometimes are promoted out of default. There are several Managing Principals i have worked with that don't even know how to open an excel workbook and are glorified e-mail managers. Due to their lack of understanding of how the business operates they push tasks down to lower level consultants further creating more inefficiency in the company.

    Majority of these cons are what to be expected as a company in the teenager years is trying to become an adult.

    Advice to ManagementAdvice

    Continue to invest in your people. Give them the building blocks to build better tools. Need to find ways to expand our pipeline for work in areas we want to grow and can retain hungry talented individuals. We opened a delivery center in Orlando - but have seen little to no growth. Why?

    Put a campaign into effect to hire "non-banking" employees in the business as leaders and consulting. This will help our Company remain relevant in the industry since the world is changing everyday. Capco needs more minds that think differently than the traditional consultant.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Management consulting / dynamic feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Capco full-time (less than an year)

    Pros

    Joined Capco from working at Sell Side banks and brokers for over 13 years. I love it. Highlights:
    * Culture is reinforced by opportunities and action
    * Healthy mix of career consultants and ex-industry
    * Opinions are valued throughout the organization - management does not think they have a monopoly on good ideas
    * Staff is centered on team success, a very collaborative environment

    Cons

    A little light on the internal infrastructure, as benefits etc are very self serve. Huge demand means constantly recruiting, which means a lot of interview nights!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Allowed Me to Change my Career as my Needs Changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco full-time (more than 5 years)

    Pros

    I have worked at Capco for 5 years! That is a long time. Capco has been flexible with me as my needs changed. Here is my story.

    First situation: I needed to cut back on my travel with the birth of my first child (2010). I started prepping for this in 2009 (got pregnant after one month with Capco) and found a practice area where I was still client facing, but travel only required about once per month. Perfect! During this pregnancy I told my partner I didn't want to travel after Feb 1 (6 months pregnant) and she accommodated me by allowing me to work remotely. I also took 9 months off with my child before returning to work. The week before returning to work, I found out that I had to have semi emergency surgery. So I needed to contact my partners the week between Christmas & New Years and let them know that I couldn't come back for another month. Everyone was very accommodating and understanding.

    Second situation: I was pregnant again in late 2011/early 2012. At that time, the partner I was working for left along with the practice area I had been helping to manage. Didn't know if I was going to come back to work since everyone in my office had to travel a lot. After 9 months off (yes I like to take a long maternity leave - time off before baby was born, 13 weeks after was partially paid, then I used vacation and unpaid leave of absence), I got back in contact with HR/partners about coming back. I told them my situation about being unable to travel often with 2 young kids. During the conversations, they also helped me explore other options outside of Capco and offered to be references for me. In the end they helped me find an internal role withing Corporate Services where I work remotely from home and travel once a quarter.

    Third situation: I was unhappy with my rating/role from 2013. In early 2014, I talked with my boss about it. Then a new opportunity came up within Corporate Services and he offered it to me. I thought about if I should take it and I did. Now I am very happy with where I am. I am managing a small team and doing challenging work.

    While my situation is unique, I think it shows the flexibility of the organization and the good experiences I had. During my time at Capco, I worked closely with 3 partners, but also counted 2 others as mentors.

    General perks:
    -I get lots of vacation (27 days), this depends on your level
    -unlimited sick time
    -long maternity leave compared to most companies in US (13 weeks partially paid after child is what I got)

    Cons

    Being remote, it's hard to be part of the corporate culture

    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good Company Getting Better Every Year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate
    Current Employee - Associate

    I have been working at Capco full-time

    Pros

    Capco has been a great place to work. They practice what they preach in terms of meritocracy; as an Associate I have had ample facetime with partners and upper management. Career growth at Capco lands squarely on the individual. The more you expose yourself to senior leadership, and the more you become involved in the processes, the more successful you will be. IF you are a good employee, you WILL get promoted.

    Capco also has a very impressive list of Tier 1, bulge-bracket clients, and if you are a good employee you can choose your projects and career path. Every partner I have had the opportunity to meet has been very impressive and extremely welcoming.

    Cons

    Every new company has its growing pains. At times, meetings or ideas can feel thrown together and disorganized and the lack of structure that creates so many positives in other areas can sometimes be a negative.

    Recommends
    Positive Outlook
    Approves of CEO

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