Capco

  www.capco.com
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Capco Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.0 162 reviews

69% Approve of the CEO

Capco CEO Rob Heyvaert

Rob Heyvaert

(109 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Good knowledgeable colleagues to work with from whom one can learn a lot(in 6 reviews)

  • Easy access to senior people who you can learn a lot from(in 5 reviews)


Cons
  • This is all they want to do in the future so if you join now do not expect management consulting(in 10 reviews)

  • Doesn't have the infrastructure of a big consulting firm (which is also a plus)(in 8 reviews)

162 Employee Reviews
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    A great place to work

    Anonymous Employee (Current Employee)

    ProsIf you are new to consulting or a seasoned professional, Capco offers a unique experience. They are entrepreneurial, meritocratic and have very flat organization. You don't run into the traditional roadblocks of burdensome process and lots of approvals. If you have good skills in working across an organization, you will enjoy working at Capco.

    ConsIf you are not a self-starter, you may struggle with navigating your career options.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    An opportunity to be part of a growing, thriving entrepreneurial organization with Big-4 pedigree

    Principal Consultant (Current Employee) New York, NY (US)

    Pros- The leadership and management heavily comprise ex-Big4 team members
    - Capco provides an environment that resembles a consultancy like Accenture or Deloitte but without the constraints that these organizations have; if you have a good idea then you'll get the backing to succeed.
    - Opportunity to focus deeply on
    - Flat leadership structure with approachable, supportive partners
    - Many experts with deep domain acumen in Financial Services, recruited from FS organizations directly
    - Small and nimble e.g. New York office has been able to make and realize the benefits of investments in digital much more quickly than similar organizations

    Cons- An entrepreneurial environment is not going to be for you if you are used to sitting back and waiting for opportunities to come for you, many come from industry (as opposed to consulting) and do not appreciate the need to manage your own career
    - While they aim for a 50:50 blend of FS acumen to consulting skills, many resources have come straight from industry and require investment of time from consultants to round them out, so coaching becomes very important
    - Being small and young requires pivoting; propositions and methodologies aren't always fully formed as they would be in a larger organization. On the flip-side, you get to create them
    - Demand and growth is strong (>30% yoy), which means that resource constraints is a continuing challenge especially as Capco has high standards in the recruitment process

    Advice to Senior Management- The balance between being nimble and having an industrialized delivery machine is one that needs to be constantly attenuated
    - We need to be more vocal about how we are differentiated by the background and deep FS expertise of our staff
    - We need to be louder about our brand

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great vibe, disruptive thinking, but too focused on CapMarkets

    Consultant (Former Employee) London, England (UK)

    Pros- Great, young, smart workforce
    - Disruptive thinking and creativity very present
    - Some good leaders you can learn from
    - Good reward if you work hard, annual xmas present and massive parties

    Cons- Too focused on Capital Markets which makes it difficult for people with Retail Banking/ Digital Channel skill sets to succeed
    - Brand themselves as 'Capco Family', but don't really offer career development, recognised external business accreditation nor consistent coaching and people development
    - Bench Management is awful and very tidious - it's like going back to school. They should rather focus on helping people on the bench to find a role that suits their skill sets

    Advice to Senior Management- Leadership overall is very poor and not consistent across the various practices
    - People and Family and Inclusive culture is communicated all the time, but in reality it doesn't exist as it's a very 'clique-y' environment where few people say 'Hi' in the morning if they meet on the corridor or happen to sit next to each other in the office
    - There is a clear mis-match between skills Capco is buying externally and projects they can offer once these people with specific skills have joined - this leads to a great amount of dissatisfaction and attrition

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    1 person found this helpful  

    Control your destiny

    Senior Consultant (Current Employee) New York, NY (US)

    Pros+ The NY office is still relatively 'small' and you have as much access to senior leadership and opportunity to expand your network as you can handle.
    + Concierge services are a little cheesy but it's nice to have support for busy professionals.
    + Interesting projects can and do exist; but you have to fight for them.

    Cons- It's still a job; you are getting paid for a reason.
    - Outsourced services mean it can be difficult to sort of employee benefits and paperwork
    - Expense system is being re-vamped but it's currently a hassle if you travel a lot.

    Advice to Senior ManagementContinue to be open and communicative to all levels of talent. The negative reviews out there aren't entirely specific to Capco, but more to consulting in the FS space overall.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I love Capco

    Senior Consultant (Current Employee) Toronto, ON (Canada)

    ProsToronto office has a small company feel but competes easily with larger brand consulting practices. I feel like we have the best of both worlds. The projects I have worked on have been high visibility and importance for our clients. I am growing a lot in my role.

    ConsA lot of people are on long term projects or programs so it is easy to feel a bit disconnected if you don't make the effort.

    Advice to Senior ManagementKeep the management structure flat and informal; Don't dilute quality of our people by trying to grow too fast.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Capco North America is an excellent company but NY tends to live in a bubble and is dismissive of the other practices

    Principal Consultant (Former Employee)

    ProsCapco has outstanding culture and smart people. People here are driven to make the company do well, not because they have to but because they want to.

    ConsCapco North America is run out of New York and they're very dismissive of anything that is not New York based. Leadership in NY don't seem to understand how to sell "the big deal" and typically act as an obstruction to areas that do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Career Killer

    Anonymous Employee (Former Employee)

    ProsWork life balance is awesome bc work is a joke
    H1 Visa sponsor

    ConsNot a management consultancy
    Specializes in staff outsourcing for financial services industry
    Back Office IT and Testing
    Small Client Pipeline so extremely high turnover, % of employees with 2 years or more is 10-15%
    Below Market Pay & Bonuses range from 3-5%

    No tangible or marketable skills for your next job

    Advice to Senior ManagementTake a honesty pill.

    Capco has a serious identity issue bc it portrays itself to new and current employees as a consultancy when in fact, Capco is far from. The firm is a staffing agency that focuses on high margin clients in the financial services industry.

    The identity issue leads to dishonest managers and recruiters selling Capco as a management consultancy. How do you sleep at night?

    Last, but not least, just get absorbed by FIS and stop the charade.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    3 people found this helpful  

    Toxic environment with insanely high turnover; one word of advice: RUN!

    Anonymous Employee (Former Employee)

    ProsRegular paycheck to avoid unemployment
    Free snacks/beverages in the NY office

    ConsUnethical practices and disgusting behavior of senior leadership
    Useless policies that are constantly being ignored, due to favoritism (i.e. greencard sponsorship)
    Revolving door of talent, only those who play into the politics will get recognition or promotion
    Revenue is not from real consulting engagements, but rather, large-scale outsourcing deals
    High concentration of work at GSEs, mainly in dead-end PMO roles
    Forced vacation use during holiday periods, when not already staffed on a billable project
    Partners are not top-caliber or highly-respected, most are likely just waiting for FIS payout

    Advice to Senior ManagementStop calling yourselves a "management consulting firm, focused in financial services" - because in reality, the company is just doing staff augmentation all over the place. Absorbing a bunch of employees from banks in large-scale outsourcing deals, and then slapping a "consultant" label on those individuals, is not a good business model. It will also never enable you to achieve your goal of attracting talent from top-tier firms, because guess what? Real management consultants have NO interest in doing back-office operations or IT support for years on end; if they wanted to do that, they could get those jobs on their own. Also, you have a reputation for being a "hire/fire" type of organization - so what rational individual would eagerly go to work for your firm, knowing there's a good chance he/she could be fired as soon as the work dries up? As others have said, stop lying to yourselves and stop lying to employees/recruits - you have devolved into a staffing agency, and you don't sell interesting work. Just let the firm get swallowed up by FIS, and close up shop.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    Sick, toxic work environment shot through with dishonesty

    Anonymous Employee (Former Employee)

    ProsThis company has great fiction writers who keep posting rave reviews for this horrible organization. At one point Capco had some integrity but the current leadership mostly from Accenture is foul, and the dregs of the UK firm and their unemployed relatives have been shuffled over to the US and Canadian business.

    Constoo long a list. Truly awful leaders out for themselves and willing to sell out employees for personal gain, colleagues who are regularly promoted because they are good at sucking up and not much more, very little true expertise in the FS industry although they make it sound like they are world-beaters, no investment in people except for parties and some free fruit and water at the office you almost never go to. Most of what you hear from Partners and HR are lies from the first moment they begin recruiting. Once you are inside, you find out it's a joke.

    Advice to Senior ManagementTry telling the truth. Or give up and let this sinking ship go down before you ruin more peoples careers. Stop talking trash about your own staff -- your comments about people's physical appearance and other degrading observations are not a secret.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    1 person found this helpful  

    Growing rapidly, lots of opportunities

    Managing Principal (Current Employee) Washington, DC (US)

    ProsA very social company, lots of energy. The management seem to make a lot of effort to communicate with the people, lots of opportunities for promotions and career advancement. Good tools are provided such as top end laptops, cells etc

    ConsHours can be long on some projects and getting down-time can be a challenge. Very focused in New York and DC so its hard if you are not located there

    Advice to Senior ManagementMakes sure that you do not compromise the quality of the people as you grow so quickly

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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