Capgemini Reviews

Updated 30 September 2014
Updated 30 September 2014
2,127 Reviews
3.1
2,127 Reviews
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Capgemini CEO and Director Paul Hermelin
Paul Hermelin
852 Ratings

Review Highlights

Pros
  • Work - life balance is a perk thanks to the limited amount of travel required (in 250 reviews)

  • The work culture is good and flat hierarchy system really makes it a good place to work (in 199 reviews)


Cons
  • Maintaining a healthy work life balance can be a challenge sometimes (in 85 reviews)

  • 9 1/2 hrs work is the stupid decision took by senior management (in 58 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great people and culture - looking forward to next stage of journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Capgemini full-time for more than 3 years

    Pros

    Recently more innovation focused
    Great people
    Good work life balance -I came from a competitor
    Good grad program

    Cons

    Manage your own career
    More travel opportunities needed - I hope increase with more focus in Apac

    Advice to ManagementAdvice

    Great people and culture - never lose focus on your people and values

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Trying hard to recreate the Satyam model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Sydney
    Current Employee - Manager in Sydney

    I have been working at Capgemini full-time for more than 3 years

    Pros

    Nice people with a number genuinely interested in enveloping people and their personal needs

    Cons

    Global company in name only - international cooperation and sharing is very dependent on ex-CG people from Europe contacting their ex-colleagues
    Poor training - there is no budget or plan for training at any level and you only get it if your on the bench
    Patchy quality - there are a few very good people that you can learn a lot from but a lot of distinctly average people. The organisation doesn't seem to have the bench strength or depth of competitors
    IPP in the making - it's becoming increasingly clear that the sales organisation (yes, it's like a separate organisation that doesn't work well with the delivery brains) only gets low price, high volume selling, has no idea how consulting can help strengthen the value proposition or sell higher impact projects and build stronger client relationships. The leadership are almost entirely ex-IPP (especially Satyam) and seem to be well on the path to recreating that model.
    No follow-through - most people are fed-up with the promises that are made but never delivered on
    Exodus - the good people are fleeing the company at a very high rate
    Pipeline - the business (especially consulting) is on a downward trend with no plan on how to fix it

    Advice to ManagementAdvice

    Deliver on promises
    Get some advice on how to run a professional services company
    Treat your key assets better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    A great place to work if you align with their values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal  in  Melbourne
    Current Employee - Principal in Melbourne

    I have been working at Capgemini full-time for more than 3 years

    Pros

    Great people, challenging projects and a entrepreneruial culture. Ability to work across gepgraphies and to do lots of different roles. Few methods so each project is custom designed which has it pros and cons.

    Cons

    Career development is left to the individual.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good people let down by bad executive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Melbourne
    Former Employee - Senior Manager in Melbourne

    I worked at Capgemini full-time for more than 3 years

    Pros

    Some really great people up to and including Director level.
    Compensation in line with the local market conditions.

    Cons

    Sales pipeline non existent - resulting in downwards pressure on staff to contribute beyond reasonable expectations.
    Most of the sales team seemed to be VP's - not clear on how they were compensated but it wasn't on sales.
    Top heavy with way too many VP's trying to manage the business - unsucessfully.
    Tired and out of touch executive team - no apparent accountability for the sliding position that the firm finds itself in.

    Advice to ManagementAdvice

    Get some decent sales people who know the market and how to position global PS offerings.
    A major change in the executive team is required to really take this company forward in Australia.
    Streamline the VP grade - way too many for the size of organisation that exists in Australia.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great people, let down by a sales strategy from the 80s and disappointing local exec (in Australia)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Melbourne
    Current Employee - Anonymous Employee in Melbourne

    I have been working at Capgemini full-time for more than 5 years

    Pros

    Some great people
    Good office and corporate culture

    Cons

    Very few decent VPs or executives
    Very poor sales team - sales are on a race to the bottom and care only about short-term revenue, not profit or future opportunities
    Bad relations between sales and delivery

    Advice to ManagementAdvice

    Stop selling professional services as if it is a second hand car dealership
    Stop resourcing the best people on the worst projects, they just end up leaving

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Great place to start a career in consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Consulting Manager  in  Melbourne
    Current Employee - Management Consulting Manager in Melbourne

    I have been working at Capgemini full-time for more than 5 years

    Pros

    Culture, work/life balance, opportunities, training,

    Cons

    Leadership opportunities may be limited unless you are in a strong sector/ practice

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good to Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capgemini full-time

    Pros

    Great company to work for

    Cons

    nothing as of now for cons

    Advice to ManagementAdvice

    All depend upon what project u work on

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great people, management could be better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capgemini

    Pros

    The people are great and supportive, good company culture

    Cons

    Internal processes and structures are poor, long hours that are not compensated

    Advice to ManagementAdvice

    Practice what you preach

    Negative Outlook
  10. 3 people found this helpful  

    Over It (consulting)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant  in  Sydney
    Former Employee - Managing Consultant in Sydney

    I worked at Capgemini full-time for more than 5 years

    Pros

    1. Some Individuals: Having worked for Capgemini over the last 5 years now, I am surprised at the calibre and values of some individuals, who are clever, hard working, ethical and driven. However, this is not across the board with a very mixed bag of talent.
    2. Variety of Engagements: Consulting engagements are quite varied, which is great in terms of exposure to different challenges across a number of verticals - particularly for younger consultants, not so much for more senior consultants.

    Cons

    1. Leadership - It is non existent. In place of leaders, they have administrators that administer clients, people and results via spreadsheets.
    2. Culture - It is schizophrenic . For a firm that asserts the "collaboration, freedom, trust and honesty..." are cornerstones of its organisational culture, it acts in direct contradiction to these values. Leaders and employees do not collaborate but continuously undermine each other to "own" relationships and outcomes for individual gain. Staff have no freedom to express their opinions because there is no 360 degree performance management, cliques exist from the top down and challenging decisions results in detrimental feedback. Interactions from the top down are characterised by an implicit distrust in individual agendas or ability to deliver. And the organisation as a whole is incapable of being honest with itself in terms of its capability, its competitive standing and what it brings to clients. The general culture is characterised by cynicism, apathy and game playing.
    3. Priorities - Leadership are unable to articulate a vision or priorities in a way that connects with any human being. Priorities are expressed (almost exclusively) in financial terms, with no clear vision, plan for execution or understanding of tradeoffs.
    4. KPIs - KPIs are cryptic, unrealistic and ineffective breeding institutional game playing, cultural fragmentation and devisive behaviours.
    5. People Management - There is no clear career path for consultants beyond being placed on whatever opportunity is available at any given time, resulting in sub-standard outcomes for both clients, consultants and their careers. Drive and ambition is discouraged, while complacency and time in grade is rewarded.
    6. Ethics - Senior management decisions around resourcing, customer engagement and performance management are often unethical. Too many examples to air...
    7. Remuneration - Remuneration and reward systems are opaque, subjective and grossly uncompetitive. Most consultants are being offered significantly more from the clients they serve for less responsibility. The secretive pay scales have never been indexed (to my knowledge) nor have charge out rates.
    8. Expertise - There is little to no investment in building or harvesting expertise. Any expertise that is hired is rapidly diluted by shoving 'square pegs in round holes'. Basis for competing is purely on price because of lack of expertise.
    9. Sales Bloat - There are far too many sales people that have a complete lack of understanding of consulting, our client's needs and what it takes to deliver, resulting in either troubled projects or employee burnout.

    Advice to ManagementAdvice

    1. Do your job and lead.
    2. Transform your culture and overhaul your KPIs because if you don't you will haemorrhage the little talent you have.
    3. Connect with your people and clients by communicating an emotive and honest vision for the future. Numbers only excite accountants.
    4. Listen to your people (don't just active listen) and read between the lines. Things are getting worse and will continue to get worse until you completely overhaul how you attract, grow and retain people.
    5. Be transparent about how you make decisions, incentivise people and promote them.
    6. Focus on long term value rather than short term revenue. You are driving reactive, short sighted and unsustainable behaviours.
    7. Focus on quality not quantity and reward people accordingly. It's better to have smaller high performing teams than mass laggards.
    8. Make a bet and build expertise in that. Carpet bombing the market will continue to result in a fragmented brand image.
    9. Stop hiring sales people that do little more than create overheads. Hold capable people accountable for everything from demand creation to delivery.

    "People (don't) matter, (sales) results count"

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Not too bad , not good at all !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Capgemini full-time for more than 5 years

    Pros

    I have worked with Capgemini for 4 years now.

    1. One of the major pro is that India is becoming more and more important to the group and hence I am hearing a lot of projects are now being delivered out of India.
    2. India management is given more importance now-a-days , who earlier were considered as labor suppliers.
    3. Capgemini as a group has good reputation among clients of traditional market and is well known for thought leadership.
    4. Alliance with major product vendors like SAP , Oracle , IBM , SalesForce etc. are very strong. Which has a hind side as well , that the company has become global sales representative of these product vendors only.
    5. HR policies are often employee friendly , used to be quite good earlier , but has started to implement few bad policies adopted from Indian companies.

    Cons

    Definitely cons are heavier than pros in Capgemini now-a-days.

    1. One of the major cons , is regional bias. It is a predominantly Mumbai driven company. Hence better projects , leading to better work experience , leading to better career progression , leading to better positions in the group are only for Mumbai employees. Bangalore is probably is a cousin brother , all other centers are treated as distant relative of your friend's pet dog.

    2. Continuing the first point actually - senior managers are just too much control freak. To the clients they speak about distributed delivery , but they want every project to be delivered out of Mumbai. If anyone attempts to get projects to other location , either the projects are sabotaged ( like purposefully recruitment will be delayed or vital resources will not be retained , and then they will say getting resources there and thus operating from that location is too difficult ) or if you manage to start your project somehow the managers and employees of that project immediately goes into the bad-book of the company's Sr. management..

    3. Secondment policies are very confusing. Once you're loaned out from India to other region , India dis-owns you , to the region you're like an outsider.

    4. Each BU - like Apps 1 ( US,UK etc..) , Apps2 ( Nordics , Benelux etc..) , Financial services , LBS etc etc etc ....work like disjoint companies. Even service lines works like disjoint companies. Employees are treated as slaves to the BU , not allowed to go anywhere unless you're totally disposable from your current BU . Collaboration is not a reality.

    5. Recruitment of Senior managers - recently Capgemini India recruited a lot of managers , senior managers , directors etc. Few are good , really good. But majority of them are not even eligible to be Senior consultants. Good in lip service and licking their seniors , no knowledge of technologies , no knowledge of management , can't handle clients. I wonder what did they do in the industry before joining Capgemini .

    I think I should stop now, don't want to make myself look like a bloody negative minded bloke.

    Advice to ManagementAdvice

    Take a management course , stop being a control freak , work towards organisational goal not personal agenda. Do not encourage petty politics.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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