Capgemini
3.1 of 5 1,746 reviews
www.capgemini.com Paris, France 5000+ Employees

Capgemini Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.1 1,746 reviews

                             

83% Approve of the CEO

Capgemini CEO and Director Paul Hermelin

Paul Hermelin

(692 ratings)

65% of employees recommend this company to a friend
1,746 Employee Reviews
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Review Highlights

Pros:
  • "Good work life balance, though experience differs in different projects"
    in 191 reviews
  • "Work Culture is so good and also there is an perfect work -personal space balance"
    in 169 reviews
Cons:
  • "Maintaining a healthy work life balance can be a challenge sometimes"
    in 64 reviews
  • "9 1/2 hrs work is the stupid decision took by senior management"
    in 51 reviews
  • Show more review highlights

Reviews

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Digital consulting focus here in Aus allows atmoshpere of growth and excitement

Anonymous Employee (Current Employee)
Sydney

I have been working at Capgemini full-time for less than a year

ProsLots of chance to step up for opportunities
Good pay for graduates and grad program was just developed for Australia
Friendly people

ConsHours are long
Onshore/Offshore model isn't properly looked after
Projects aren't very big

Advice to Senior ManagementAddress con's stated by all employees. don't just hide it

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Over It (consulting)

Managing Consultant (Former Employee)
Sydney

I worked at Capgemini full-time for more than 5 years

Pros1. Some Individuals: Having worked for Capgemini over the last 5 years now, I am surprised at the calibre and values of some individuals, who are clever, hard working, ethical and driven. However, this is not across the board with a very mixed bag of talent.
2. Variety of Engagements: Consulting engagements are quite varied, which is great in terms of exposure to different challenges across a number of verticals - particularly for younger consultants, not so much for more senior consultants.

Cons1. Leadership - It is non existent. In place of leaders, they have administrators that administer clients, people and results via spreadsheets.
2. Culture - It is schizophrenic . For a firm that asserts the "collaboration, freedom, trust and honesty..." are cornerstones of its organisational culture, it acts in direct contradiction to these values. Leaders and employees do not collaborate but continuously undermine each other to "own" relationships and outcomes for individual gain. Staff have no freedom to express their opinions because there is no 360 degree performance management, cliques exist from the top down and challenging decisions results in detrimental feedback. Interactions from the top down are characterised by an implicit distrust in individual agendas or ability to deliver. And the organisation as a whole is incapable of being honest with itself in terms of its capability, its competitive standing and what it brings to clients. The general culture is characterised by cynicism, apathy and game playing.
3. Priorities - Leadership are unable to articulate a vision or priorities in a way that connects with any human being. Priorities are expressed (almost exclusively) in financial terms, with no clear vision, plan for execution or understanding of tradeoffs.
4. KPIs - KPIs are cryptic, unrealistic and ineffective breeding institutional game playing, cultural fragmentation and devisive behaviours.
5. People Management - There is no clear career path for consultants beyond being placed on whatever opportunity is available at any given time, resulting in sub-standard outcomes for both clients, consultants and their careers. Drive and ambition is discouraged, while complacency and time in grade is rewarded.
6. Ethics - Senior management decisions around resourcing, customer engagement and performance management are often unethical. Too many examples to air...
7. Remuneration - Remuneration and reward systems are opaque, subjective and grossly uncompetitive. Most consultants are being offered significantly more from the clients they serve for less responsibility. The secretive pay scales have never been indexed (to my knowledge) nor have charge out rates.
8. Expertise - There is little to no investment in building or harvesting expertise. Any expertise that is hired is rapidly diluted by shoving 'square pegs in round holes'. Basis for competing is purely on price because of lack of expertise.
9. Sales Bloat - There are far too many sales people that have a complete lack of understanding of consulting, our client's needs and what it takes to deliver, resulting in either troubled projects or employee burnout.

Advice to Senior Management1. Do your job and lead.
2. Transform your culture and overhaul your KPIs because if you don't you will haemorrhage the little talent you have.
3. Connect with your people and clients by communicating an emotive and honest vision for the future. Numbers only excite accountants.
4. Listen to your people (don't just active listen) and read between the lines. Things are getting worse and will continue to get worse until you completely overhaul how you attract, grow and retain people.
5. Be transparent about how you make decisions, incentivise people and promote them.
6. Focus on long term value rather than short term revenue. You are driving reactive, short sighted and unsustainable behaviours.
7. Focus on quality not quantity and reward people accordingly. It's better to have smaller high performing teams than mass laggards.
8. Make a bet and build expertise in that. Carpet bombing the market will continue to result in a fragmented brand image.
9. Stop hiring sales people that do little more than create overheads. Hold capable people accountable for everything from demand creation to delivery.

"People (don't) matter, (sales) results count"

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not too bad , not good at all !

Senior Consultant (Current Employee)

I have been working at Capgemini full-time for more than 5 years

ProsI have worked with Capgemini for 4 years now.

1. One of the major pro is that India is becoming more and more important to the group and hence I am hearing a lot of projects are now being delivered out of India.
2. India management is given more importance now-a-days , who earlier were considered as labor suppliers.
3. Capgemini as a group has good reputation among clients of traditional market and is well known for thought leadership.
4. Alliance with major product vendors like SAP , Oracle , IBM , SalesForce etc. are very strong. Which has a hind side as well , that the company has become global sales representative of these product vendors only.
5. HR policies are often employee friendly , used to be quite good earlier , but has started to implement few bad policies adopted from Indian companies.

ConsDefinitely cons are heavier than pros in Capgemini now-a-days.

1. One of the major cons , is regional bias. It is a predominantly Mumbai driven company. Hence better projects , leading to better work experience , leading to better career progression , leading to better positions in the group are only for Mumbai employees. Bangalore is probably is a cousin brother , all other centers are treated as distant relative of your friend's pet dog.

2. Continuing the first point actually - senior managers are just too much control freak. To the clients they speak about distributed delivery , but they want every project to be delivered out of Mumbai. If anyone attempts to get projects to other location , either the projects are sabotaged ( like purposefully recruitment will be delayed or vital resources will not be retained , and then they will say getting resources there and thus operating from that location is too difficult ) or if you manage to start your project somehow the managers and employees of that project immediately goes into the bad-book of the company's Sr. management..

3. Secondment policies are very confusing. Once you're loaned out from India to other region , India dis-owns you , to the region you're like an outsider.

4. Each BU - like Apps 1 ( US,UK etc..) , Apps2 ( Nordics , Benelux etc..) , Financial services , LBS etc etc etc ....work like disjoint companies. Even service lines works like disjoint companies. Employees are treated as slaves to the BU , not allowed to go anywhere unless you're totally disposable from your current BU . Collaboration is not a reality.

5. Recruitment of Senior managers - recently Capgemini India recruited a lot of managers , senior managers , directors etc. Few are good , really good. But majority of them are not even eligible to be Senior consultants. Good in lip service and licking their seniors , no knowledge of technologies , no knowledge of management , can't handle clients. I wonder what did they do in the industry before joining Capgemini .

I think I should stop now, don't want to make myself look like a bloody negative minded bloke.

Advice to Senior ManagementTake a management course , stop being a control freak , work towards organisational goal not personal agenda. Do not encourage petty politics.

No, I would not recommend this company to a friend

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Interesting engagements, but local franchise of a Global company

IT Manager (Current Employee)
Melbourne

I have been working at Capgemini full-time for more than 5 years

ProsGood engagements and interesting projects (mostly). International environment. Good global knowledge base allows reuse IP across continents.

ConsSalaries at least 20 % below market rate (at least in management consulting sector). Hours are long. Very bad at retaining good staff (good people have been leaving to competitors lately for better salaries). AU/NZ Capgemini operations is more like a local franchise than an actual global company (Sydney is very far away from France). Lots of "good comradeship" required to get in career path despite famous "roundtables" process.

Advice to Senior ManagementListen to your staff; get better at retaining talent.

No, I would not recommend this company to a friend

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OK

Anonymous Employee (Former Employee)

I worked at Capgemini

Prosopportunity to work with various best clients

ConsSalary is not as per market standards

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Overall good, although long hours

Anonymous Employee (Former Employee)

I worked at Capgemini for more than a year

ProsGood overall group of people

ConsLong hours due to lack of commitment to planning etc.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not that interested in their people.

Anonymous Employee (Former Employee)
Sydney

I worked at Capgemini full-time for more than a year

ProsGlobal brand looks good on resume.

ConsDidn't really look after its people.
More interested in using its people to make them money, but people were rarely rewarded for their effort.

Advice to Senior ManagementStop paying lip service to your appreciation of your people and actually show some. Don't treat your employees as just another potential money-spinner. They can provide some good insight if you just listened to them a little more. Oh, and yes, how about you stop with the internal turf wars and actually look to work together in the interest of the company, not just your own position in the organisation?

No, I would not recommend this company to a friend

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Good place to work

Anonymous Employee (Current Employee)
Sydney

I have been working at Capgemini full-time for more than a year

Pros- lots of technology learning
- friendly people
- normal hours
- mentoring is mandatory

Cons- Need to connect a lot to get onto projects

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Manager

Consulting Manager (Current Employee)
Melbourne

I have been working at Capgemini full-time for more than 5 years

ProsValues: boldness, team spirit, fun, trust, honesty

ConsNone that will really stand out

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Interesting place - But

Accounts Director (Former Employee)
Melbourne

I worked at Capgemini full-time for more than 3 years

ProsA large global company with a great story to tell and looks like lots of great chances to travel and work on interesting projects

ConsWhile a global company the Australian practice is a small fish that has littel or no reputation in the local market

Yes, I would recommend this company to a friend

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