Capgemini

  www.capgemini.com
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Capgemini Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.1 1,974 reviews

83% Approve of the CEO

Capgemini CEO and Director Paul Hermelin

Paul Hermelin

(796 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is not that great but felt better than my previous company experiences (in 221 reviews)

  • The work culture is good and flat hierarchy system really makes it a good place to work (in 189 reviews)


Cons
  • Maintaining a healthy work life balance can be a challenge sometimes (in 77 reviews)

  • 9 1/2 hrs work is the stupid decision took by senior management (in 58 reviews)

More Highlights
1,974 Employee Reviews
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    • Culture & Values
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    A great place to work if you align with their values

    Principal (Current Employee) Melbourne

    ProsGreat people, challenging projects and a entrepreneruial culture. Ability to work across gepgraphies and to do lots of different roles. Few methods so each project is custom designed which has it pros and cons.

    ConsCareer development is left to the individual.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    Great people, let down by a sales strategy from the 80s and disappointing local exec (in Australia)

    Anonymous Employee (Current Employee) Melbourne

    ProsSome great people
    Good office and corporate culture

    ConsVery few decent VPs or executives
    Very poor sales team - sales are on a race to the bottom and care only about short-term revenue, not profit or future opportunities
    Bad relations between sales and delivery

    Advice to Senior ManagementStop selling professional services as if it is a second hand car dealership
    Stop resourcing the best people on the worst projects, they just end up leaving

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Great place to start a career in consulting

    Management Consulting Manager (Current Employee) Melbourne

    ProsCulture, work/life balance, opportunities, training,

    ConsLeadership opportunities may be limited unless you are in a strong sector/ practice

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Good to Great

    Anonymous Employee (Current Employee)

    ProsGreat company to work for

    Consnothing as of now for cons

    Advice to Senior ManagementAll depend upon what project u work on

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Great people, management could be better

    Anonymous Employee (Current Employee)

    ProsThe people are great and supportive, good company culture

    ConsInternal processes and structures are poor, long hours that are not compensated

    Advice to Senior ManagementPractice what you preach

    – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    No clear strategy, incapable of action (empty promises) and a growing climate of lethargy

    Anonymous Employee (Current Employee) Sydney

    ProsGood work life balance and a real appreciation of people's private, especially family, commitments

    ConsThe Australian operations haven't grown-up and is only very loosely linked with the global organisation (I believe this is a general problem in other countries as well) so knowledge sharing etc. is very poor.
    If you want to work for an IPP (Infosys, TCS, etc.) then better apply to them, Capgemini Australia is well on it's way to trying to move down the stake to meet them.
    No clear strategy, what there is isn't executed on with any clear plans, any planned actions aren't acted on. Lot's of spin no action.
    If you are a graduate or early in your career then don't expect anywhere near the level or quality of training that other firms provide - if you get any training at all as it's not budgeted for and you only get it if your not billable.

    Advice to Senior ManagementGet a strategy, make it clear, create a plan to execute it and then actually do it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    Over It (consulting)

    Managing Consultant (Former Employee) Sydney

    Pros1. Some Individuals: Having worked for Capgemini over the last 5 years now, I am surprised at the calibre and values of some individuals, who are clever, hard working, ethical and driven. However, this is not across the board with a very mixed bag of talent.
    2. Variety of Engagements: Consulting engagements are quite varied, which is great in terms of exposure to different challenges across a number of verticals - particularly for younger consultants, not so much for more senior consultants.

    Cons1. Leadership - It is non existent. In place of leaders, they have administrators that administer clients, people and results via spreadsheets.
    2. Culture - It is schizophrenic . For a firm that asserts the "collaboration, freedom, trust and honesty..." are cornerstones of its organisational culture, it acts in direct contradiction to these values. Leaders and employees do not collaborate but continuously undermine each other to "own" relationships and outcomes for individual gain. Staff have no freedom to express their opinions because there is no 360 degree performance management, cliques exist from the top down and challenging decisions results in detrimental feedback. Interactions from the top down are characterised by an implicit distrust in individual agendas or ability to deliver. And the organisation as a whole is incapable of being honest with itself in terms of its capability, its competitive standing and what it brings to clients. The general culture is characterised by cynicism, apathy and game playing.
    3. Priorities - Leadership are unable to articulate a vision or priorities in a way that connects with any human being. Priorities are expressed (almost exclusively) in financial terms, with no clear vision, plan for execution or understanding of tradeoffs.
    4. KPIs - KPIs are cryptic, unrealistic and ineffective breeding institutional game playing, cultural fragmentation and devisive behaviours.
    5. People Management - There is no clear career path for consultants beyond being placed on whatever opportunity is available at any given time, resulting in sub-standard outcomes for both clients, consultants and their careers. Drive and ambition is discouraged, while complacency and time in grade is rewarded.
    6. Ethics - Senior management decisions around resourcing, customer engagement and performance management are often unethical. Too many examples to air...
    7. Remuneration - Remuneration and reward systems are opaque, subjective and grossly uncompetitive. Most consultants are being offered significantly more from the clients they serve for less responsibility. The secretive pay scales have never been indexed (to my knowledge) nor have charge out rates.
    8. Expertise - There is little to no investment in building or harvesting expertise. Any expertise that is hired is rapidly diluted by shoving 'square pegs in round holes'. Basis for competing is purely on price because of lack of expertise.
    9. Sales Bloat - There are far too many sales people that have a complete lack of understanding of consulting, our client's needs and what it takes to deliver, resulting in either troubled projects or employee burnout.

    Advice to Senior Management1. Do your job and lead.
    2. Transform your culture and overhaul your KPIs because if you don't you will haemorrhage the little talent you have.
    3. Connect with your people and clients by communicating an emotive and honest vision for the future. Numbers only excite accountants.
    4. Listen to your people (don't just active listen) and read between the lines. Things are getting worse and will continue to get worse until you completely overhaul how you attract, grow and retain people.
    5. Be transparent about how you make decisions, incentivise people and promote them.
    6. Focus on long term value rather than short term revenue. You are driving reactive, short sighted and unsustainable behaviours.
    7. Focus on quality not quantity and reward people accordingly. It's better to have smaller high performing teams than mass laggards.
    8. Make a bet and build expertise in that. Carpet bombing the market will continue to result in a fragmented brand image.
    9. Stop hiring sales people that do little more than create overheads. Hold capable people accountable for everything from demand creation to delivery.

    "People (don't) matter, (sales) results count"

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Not too bad , not good at all !

    Senior Consultant (Current Employee)

    ProsI have worked with Capgemini for 4 years now.

    1. One of the major pro is that India is becoming more and more important to the group and hence I am hearing a lot of projects are now being delivered out of India.
    2. India management is given more importance now-a-days , who earlier were considered as labor suppliers.
    3. Capgemini as a group has good reputation among clients of traditional market and is well known for thought leadership.
    4. Alliance with major product vendors like SAP , Oracle , IBM , SalesForce etc. are very strong. Which has a hind side as well , that the company has become global sales representative of these product vendors only.
    5. HR policies are often employee friendly , used to be quite good earlier , but has started to implement few bad policies adopted from Indian companies.

    ConsDefinitely cons are heavier than pros in Capgemini now-a-days.

    1. One of the major cons , is regional bias. It is a predominantly Mumbai driven company. Hence better projects , leading to better work experience , leading to better career progression , leading to better positions in the group are only for Mumbai employees. Bangalore is probably is a cousin brother , all other centers are treated as distant relative of your friend's pet dog.

    2. Continuing the first point actually - senior managers are just too much control freak. To the clients they speak about distributed delivery , but they want every project to be delivered out of Mumbai. If anyone attempts to get projects to other location , either the projects are sabotaged ( like purposefully recruitment will be delayed or vital resources will not be retained , and then they will say getting resources there and thus operating from that location is too difficult ) or if you manage to start your project somehow the managers and employees of that project immediately goes into the bad-book of the company's Sr. management..

    3. Secondment policies are very confusing. Once you're loaned out from India to other region , India dis-owns you , to the region you're like an outsider.

    4. Each BU - like Apps 1 ( US,UK etc..) , Apps2 ( Nordics , Benelux etc..) , Financial services , LBS etc etc etc ....work like disjoint companies. Even service lines works like disjoint companies. Employees are treated as slaves to the BU , not allowed to go anywhere unless you're totally disposable from your current BU . Collaboration is not a reality.

    5. Recruitment of Senior managers - recently Capgemini India recruited a lot of managers , senior managers , directors etc. Few are good , really good. But majority of them are not even eligible to be Senior consultants. Good in lip service and licking their seniors , no knowledge of technologies , no knowledge of management , can't handle clients. I wonder what did they do in the industry before joining Capgemini .

    I think I should stop now, don't want to make myself look like a bloody negative minded bloke.

    Advice to Senior ManagementTake a management course , stop being a control freak , work towards organisational goal not personal agenda. Do not encourage petty politics.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Interesting engagements, but local franchise of a Global company

    IT Manager (Current Employee) Melbourne

    ProsGood engagements and interesting projects (mostly). International environment. Good global knowledge base allows reuse IP across continents.

    ConsSalaries at least 20 % below market rate (at least in management consulting sector). Hours are long. Very bad at retaining good staff (good people have been leaving to competitors lately for better salaries). AU/NZ Capgemini operations is more like a local franchise than an actual global company (Sydney is very far away from France). Lots of "good comradeship" required to get in career path despite famous "roundtables" process.

    Advice to Senior ManagementListen to your staff; get better at retaining talent.

    No, I would not recommend this company to a friend

    • Approves of CEO

     

    OK

    Anonymous Employee (Former Employee)

    Prosopportunity to work with various best clients

    ConsSalary is not as per market standards

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