Cerner Reviews

Updated 29 September 2014
Updated 29 September 2014
684 Reviews
3.5
684 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
427 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 20 reviews)

  • Great place to begin a career if you are single and looking to make a lot of money (in 38 reviews)


Cons
  • In many positions there is no such thing as work-life balance (in 70 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love working at Cerner

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    Fast-paced, career advancement opportunities, great work environment, unique culture

    Cons

    difficult to navigate at first

  2.  

    great company if you are a workaholic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Strategist
    Current Employee - Clinical Strategist

    I have been working at Cerner full-time

    Pros

    good opportunities and great peers

    Cons

    unrealistic expectations for workloads, training is minimal

    Advice to ManagementAdvice

    include travel time in to acknowledged work hours

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Support Analyst-ITWorks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Analyst  in  Kansas City, KS (US)
    Current Employee - Support Analyst in Kansas City, KS (US)

    I have been working at Cerner full-time for more than a year

    Pros

    The Company as a whole is great! Team members are great. Young Culture, Nice starting pay for KCMO, Cafeteria, driving commute, Free Gym, Laptop provided.

    Cons

    Only for the Support Analyst role...call queue, call center like environment, talking directly to rude physicians and Nurses etc. have to be in a role for 18 months! The grass is greener on the other side after a successful completion of the 18 months and you are able to experience other departments without being attached to a phone! Constant ringing, back to back calls! I recommend the company but not the Support Analyst Role!

    Advice to ManagementAdvice

    Before new processes are put in place, please ask the ones who actually have to do the work...if the process works or not! Plenty of times something is implemented without consulting with those who have to use it..it's just thrown at us and it ends up crashing and effecting our daily work! Being that we work in Health Care there are really no room for error or systems breaking down when they call us for help!!!!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Don't believe everything you hear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Integration Architect
    Current Employee - Systems Integration Architect

    I have been working at Cerner full-time for more than a year

    Pros

    Well established. Good policies procedures, and employee self help systems.

    Cons

    Goal Oriented, poor or improper communication. From the goal oriented stand point they don't care if you work 60 hour work weeks they just want the goal met and have a quality outcome. they set AGGRESSIVE deadlines and offer little to no help for you to accomplish the task in time for the deadline in fact they usually saddle you with 15-20 hours of additional work each week that impedes your ability to accomplish your goal and then reviews you poorly for the effort. They like to dangle mythical carrots in front of their associates. Usuallay they will hand you a large promotion and tell you you need to perform in this role for 6 months then assuming your review is acceptable you will get the compensation ..... !!!!WARNING!!!!! DO NOT TRUST THIS. Get everything in writing and use your initial on boarding to negotiate your compensation and benefits. IF you don't get this established immediately on hire don't expect it to ever come.

    I was promoted 7 months ago. I received a "meets expectations" on my positional review stating "no associate performing duties in a role for less than a year can receive a grade above meets expectations, regardless of work ethic, work quality, goal completion, or peer review" so I worked an everage of 45-55 hours a week gave so many weekend and evening I lost count got exceptional reviews on my project completions and daily tasks and got an mediocre review. That compensation they promised with the huge promotion ended up being 3K annually (2.6%) so basically they arranged to have me work 10-20% more handle vastly more responsibility for the same pay as I was making in my lower level position. When questioned they said unfortunately you will have to perform this role for another year before we can adequately compensate you .... YEAH RIGHT!!!!!!

    Advice to ManagementAdvice

    STOP LYING TO YOUR GOOD ASSOCIATES AND START GIVING THEM WHAT YOU PROMISE AND WHAT THEY DESERVE

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    High Expectations and High Performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Solution Architect  in  Kansas City, MO (US)
    Current Employee - Senior Solution Architect in Kansas City, MO (US)

    I have been working at Cerner full-time for more than 3 years

    Pros

    Benefits are good, work life balance flucuates depending upon were you work.

    Cons

    Pay is ok for experienced hires, needs to be improved.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good "right out of college" company, long-term is a deadend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect  in  Kansas City, MO (US)
    Current Employee - Solutions Architect in Kansas City, MO (US)

    I have been working at Cerner full-time for less than a year

    Pros

    If you are right out of college and need to learn the ropes, it's a great company for that. Not so great for experienced employees because the salary range is way low.

    Cons

    All I had an issue with is salary. I was led to believe that even though the salary was low, they would make it up to me on bonus, but that turned out to be an outright lie. Bonus was worthless. $500 max per quarter does not constitute a bonus, more like an insult.

    Advice to ManagementAdvice

    If you want experience people, you'll have to pay, otherwise continue with entry-level.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Very frustrating place for experienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Kansas City, MO (US)
    Former Employee - Software Developer in Kansas City, MO (US)

    I worked at Cerner full-time for more than 3 years

    Pros

    Not a very bad place to work in for the first couple of years right out of college.

    Cons

    Very bureaucratic.

    Very rigid and inflexible in their thinking.

    Entirely devoted to the idea, "work *harder*, not smarter."

    Their concept of work-life balance is : life is work and work is life, balance is meaningless.

    There is a personality cult of the CEO within the company.

    Frequent mandatory meetings lasting up to 3 hours where hundreds of employees are packed into a small auditorium and made to listen and applaud to managers and executives drone on and on, supposedly to build morale.

    Management not only tells you what to do but also tells you what to think and what views and opinions to have in your mind.

    The overall experience at this company felt like being in some sort of a cult.

    Very frustrating to work here for people with prior experience, as this company believes wholeheartedly in making the mistakes you would have already learned to avoid.

    Advice to ManagementAdvice

    It is pointless to give any advice to the management as they are very set in their ways.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Software engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    No dress code, and good dev

    Cons

    no idea about the in hand salary as a fresher

  10. 1 person found this helpful  

    If they tell you that you have wait for a raise, you won't see it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time for more than 3 years

    Pros

    Interesting work, you have a chance to influence how healthcare is delivered in the US, some coworkers are incredible, "work hard, play hard" culture is interesting. Stock has outperformed the market almost every year since it went public.

    Cons

    Too much reliance on rigid work plans are making the new crop of engineers unable to think outside the box for troubleshooting, too many in senior leadership aren't leaders, they just got promoted out of what they excelled at. Tend to get promised the world in a review for "next year", but those promises rarely get delivered upon. Always another "and" getting added to your job duties, but no additional resources are made available.

    Advice to ManagementAdvice

    Pay your production owners what they are worth. There's a reason there's so much turnover in that job...24/7/365 on call, tons more pressure and work, for a 3% raise? At best it's just a stop on the way to a higher paying job at a competitor, a client hospital, or anywhere else.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Great starter company for new grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Learning Consultant  in  Kansas City, MO (US)
    Former Employee - Learning Consultant in Kansas City, MO (US)

    I worked at Cerner full-time for more than a year

    Pros

    This was a great first "real" job out of college. They provide a LOT of on-the-job training. There are a ton of perks like, on-site pharmacy/doctors, on-site day-care, gym, etc.

    Cons

    The pay is pretty low and they tend to work you a lot! Your work schedule varies a lot depending on your manager. I had one manager who barely knew I existed and I worked the average 40 hours/week but then I moved to another area and worked close to 60 hours a week for months (until I left the company).

    Recommends
    Positive Outlook
    Approves of CEO

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