Charles Schwab Reviews

Updated 28 September 2014
Updated 28 September 2014
863 Reviews
3.1
863 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
516 Ratings

Review Highlights

Pros
  • It does allow for a good work/life balance which was very important to me (in 75 reviews)

  • good benefits especially Sabbath every five years (in 55 reviews)


Cons
  • Not much room for growth in Indy unless you want to stay in a call center (in 45 reviews)

  • Lots of red flags, including senior management saying one thing and doing another (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Would work there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist
    Former Employee - Specialist

    I worked at Charles Schwab full-time for more than 3 years

    Pros

    Client and employee driven. Great place to work.

    Cons

    They could pay more to the superstars.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    acc exec

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time for more than 3 years

    Pros

    great work and home balance

    Cons

    no too many cons here. great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  San Francisco, CA (US)
    Current Employee - Operations Specialist in San Francisco, CA (US)

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Very team oriented

    Great benefits

    30 day sabbatical after just 5 years of continued employment.

    Very diverse work-staff

    Cons

    Mind-boggling number of meetings

    Low starting salary that marginally increase- all structured to keep employees as lifers except for those who prioritize money.

    Advice to ManagementAdvice

    Less meeting as volunteering or being called to be on a project takes one away from their core function for a significant amount of time during the day, week, and months. That does not even include all the emails. Project managers must not lose scope of the production-side's need to simply work versus getting caught up in long-winded meetings.

    increase the pay to a competitive level….marginal increase force those who love the company to transfer out of their department in order to realize a legitimate pay increase.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Orlando, FL (US)
    Former Employee - Financial Service Representative in Orlando, FL (US)

    I worked at Charles Schwab full-time for more than 8 years

    Pros

    I love the culture. Employee engagement is very important.

    Cons

    Salary is too low compare to its competitor.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Phoenix, AZ (US)
    Current Employee - Customer Service Representative in Phoenix, AZ (US)

    I have been working at Charles Schwab full-time for more than 10 years

    Pros

    This company lets you balance work and family, its a nice friendly clean place to work.
    Training program is awesome, a little fast paced, so you need to listen.
    Good health care, dental and eye.
    Paid 4 weeks sabbaticals every 5 years. (You can add on 2 more weeks of vacation.) Total 6 weeks at once!

    Cons

    If your in the Financial side of the business (not tech) and you don't have your series 7 license, it can be tough in getting advanced to senior position.

    Advice to ManagementAdvice

    Company does a lot of promoting within. Yes if management is your cup of tea, then you will have the opportunity to put your name in the hat if your qualified.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Phoenix, AZ (US)
    Former Employee - Manager in Phoenix, AZ (US)

    I worked at Charles Schwab full-time for more than 5 years

    Pros

    Ethical, reputable company with great values. Dedicated to clients and it's employees. Solid mission and purpose to champion every client's goals with passion and integrity. They really follow through with it.

    Cons

    The mission and purpose are there but some senior management may not be up to speed with the changing times and needs of the organization.

    Advice to ManagementAdvice

    Spend more time learning about what engages your staff, and then follow through.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Room for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative  in  Indianapolis, IN (US)
    Former Employee - Registered Representative in Indianapolis, IN (US)

    I worked at Charles Schwab full-time for more than a year

    Pros

    Decent pay, solid benefits
    Amazing co-workers

    Cons

    Generally will have to work weekends and/or night shifts

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company going through a lot of changes. Very good culture in terms of professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Denver, CO (US)
    Current Employee - Business Analyst in Denver, CO (US)

    I have been working at Charles Schwab full-time for more than a year

    Pros

    Good pay, good benefits. Very good culture in terms of professionalism. Great life/work balance. Encourage growth in current employees.

    Cons

    Struggling with working across stove piped organizations. Needs to be more open from expertise coming from the outside and more up-to-date processes. Benefits so good that people tend to be too safe and not make the right choices to move the company forward. Many managers do not have the primary skill-set of the group they are supervising.

    Advice to ManagementAdvice

    Standardize development processes to enable easier work across domains

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great firm.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Austin, TX (US)
    Former Employee - Intern in Austin, TX (US)

    I worked at Charles Schwab as an intern for less than a year

    Pros

    The culture is great there.

    Cons

    None that I have observed.

    Advice to ManagementAdvice

    Keep it up

  11. 1 person found this helpful  

    Typical corporate employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist
    Current Employee - Client Service Specialist

    I have been working at Charles Schwab full-time for more than 3 years

    Pros

    Good hours, good staff at my particular branch; however, I've heard horror stories of other branches and management in general. Decent pay, they pay for your licensing (series registration)

    Cons

    They changed their medical benefits to crap. Literally switched jobs partially because of this. Very "corporate", your opinion does NOT matter. So unless you're willing to deal with the constant pay structure changed that they decide to pull out of a hat....

    Advice to ManagementAdvice

    Don't think this even matters, as no one listens anyway. Decisions are made up high, and it's a take it or leave type of structure.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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