Cigna Reviews

Updated 27 April 2015
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3.2
705 Reviews
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Approve of CEO
Cigna President and CEO David Cordani
David Cordani
348 Ratings

Pros
  • Good training for employees work life balance is embraced by management (in 60 reviews)

  • They provide very good training and I was lucky enough after a year to work from home (in 53 reviews)

Cons
  • Work life balance is touted as important but not always a true priority (in 22 reviews)

  • Terrible Health benefits (Extremely High Deductible health) (in 18 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (4)

    Very happy with work life balance. Great insurance & 401K along with a lot of PTO days & Paid Holidays. Highly recomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Pittsburgh, PA (US)
    Current Employee - Customer Service Specialist in Pittsburgh, PA (US)

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401K, Generous PTO, Managers are amazing, Paid training

    Cons

    No cons working for cigna

    Advice to Management

    Keep up great work

  2. Cigna

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager
    Current Employee - Client Manager

    I have been working at Cigna full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fair pay and lots of career advancement opportunities in the first two years I have worked for them. I really like most of the people I work with.

    Cons

    It's a huge company and with that, its easy to get lost in the shuffle and often simple internal tasks take much more effort than they should to complete.

  3. At Cigna group your part of the Team not a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Lifestyle Consultant in Melbourne
    Current Employee - Financial Lifestyle Consultant in Melbourne

    I have been working at Cigna full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    brilliant organisation, Management of clients is done with such care and respect.

    Cons

    there isnt any cons that i can list down

    Advice to Management

    awesome work keep it up

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I had a fairly long and satisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior QA Specialist in Bloomfield, CT (US)
    Former Employee - Senior QA Specialist in Bloomfield, CT (US)

    I worked at Cigna full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I moved from Bloomfield to NC and was allowed to work remotely with minimal supervision. I also had access to a remote office if needed.

    Cons

    Too much annual turnover from testers to upper management, and every year the Business Teams promised too much to the end users just to satisfy the stakeholders.

    Advice to Management

    Focus more on employee well-being and retention. Happy employees will want to work harder and are less likely to move to a different division or company.

  6. Business Project Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Project Specialist in Bloomfield, CT (US)
    Current Employee - Business Project Specialist in Bloomfield, CT (US)

    I have been working at Cigna full-time (More than 3 years)

    Pros

    Good vacation and 401K benefits. Diverse company with many different opportunities.

    Cons

    Layoff do occur along with many reorgs for departments. Senior managers need to have better insight as to what is occurring on working levels.

    Advice to Management

    Look at the "worker bee's" to get input about future state of the direction of the company. An idea formed by upper management may sound good in theory however the practicality can be flawed.

  7. Helpful (1)

    Freedom to manage your own work and time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Analyst in Moosic, PA (US)
    Current Employee - Customer Service Analyst in Moosic, PA (US)

    I have been working at Cigna full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    no micromanagement as long as performance expectations are met
    easy to build internal partners and relationships
    small performance bonuses can be attained

    Cons

    pay is low comparative to market value
    advancement has restrictions that can hinder personal progress
    benefits are not incredible for heavy users

    Advice to Management

    provide more opportunity to allow employees to build a career path
    overly focused on metrics compared to quality of service

  8. Helpful (1)

    Cigna is by far one of the BEST places I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA (US)
    Current Employee - Anonymous Employee in Philadelphia, PA (US)

    I have been working at Cigna

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - positive work environment
    - friendly people
    - pretzel Fridays :)
    - laid back
    - managers are encouraging & supportive
    - plenty of vacay days
    - up to date technology
    - nice office space

    Cons

    -The health benefits aren't that great. It's ok if you're just going to yearly apts, but if you have cancer, need meds, broke a bone or have chronic pain like sciatica you have to pay a high deductible before you get normal copay percentages.
    - Some managers in certain departments micromanage their teams a bit too much.
    - They don't have Christmas/Hanukkah parties anymore because they said it might "offend" someone when most people believe in something.

    Advice to Management

    Don't micromanage hardworking employees because it stresses them out and makes them under perform. Have confidence that they will score high on productivity each week!

  9. It's pretty good here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cigna

    Approves of CEO
    Approves of CEO

    Pros

    Work life balance, early career development programs

    Cons

    Typical corporate feel, territorial management

  10. HR Manager

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA (US)
    Former Employee - Anonymous Employee in Philadelphia, PA (US)

    I worked at Cigna full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Compensation, work from home opportunities

    Cons

    people like to withhold information to better themselves, managers will stab you in the back

  11. Claims Processor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    They have flexible hours and work at home for many of their employees. We had an on-site cafeteria which served freshedly cooked meals.

    Cons

    Over the years, our benefits packages seemed to cover less and less. There are a lot of politics going on behind the scenes, which always seemed to have employees on edge.

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