Citi Reviews

Updated 28 August 2014
Updated 28 August 2014
2,585 Reviews

3.2
2,585 Reviews
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Citi CEO Michael Corbat
Michael Corbat
505 Ratings

Review Highlights

Pros
  • Citi generally has a good work-life balance for a financial services company (in 193 reviews)

  • Allowed to work from home at least three times a week, was given praise for work from upper management (in 74 reviews)


Cons
  • One of the greatest asset working here was the Work Life balance (in 91 reviews)

  • Senior management continues to move jobs from NYC to Buffalo to save money (in 113 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Global exposure

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citi

    Pros

    Great place to work at if results driven and motivated

    Cons

    No work life balance , too pressured environment. It's either you swim or sink.

    No opinion of CEO
  2.  

    Robbed me of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Sydney
    Former Employee - Associate in Sydney

    I worked at Citi full-time for more than a year

    Pros

    The best reasons to cite would be the global reach of Citi but aside from this my experience with them has been incredibly bitter and disappointing.

    Cons

    I think Citi is one of those institutions who will stab you in the back the moment it suits them in order to protect themselves. It does not matter how loyal or hard working you have been. If it suits them to scapegoat you, they will. In addition, they are highly racist and homophobic.

    Advice to ManagementAdvice

    Improve the culture by improve trust, respect and recognition.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great employer, investing in people a lot. Eaten up by red tape and bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Sydney
    Former Employee - Team Leader in Sydney

    I worked at Citi full-time for more than 10 years

    Pros

    great culture
    respect at work
    career opportunities
    smart people

    Cons

    bureaucracy
    downsizing
    empowerment - difficult to engage offshore resources.

    Advice to ManagementAdvice

    Transformation including offshoring commoditized services requires more though, planning and internal marketing.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Citi as an intern for less than a year

    Pros

    Challenging environment but good to be in

    Cons

    Repetitive sometimes - as is the case with many jobs

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great people but lots of red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Sydney
    Current Employee - Analyst in Sydney

    I have been working at Citi full-time for more than a year

    Pros

    smart colleagues who are clearly very good at what they do. Lots of responsibility given early on if you want it.

    Cons

    bureaucratic and a nightmare to get anything administrative approved. Systems aren't the best due to the size and many working parts of the company.

    Advice to ManagementAdvice

    HR organisation not as good as other banks.

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Great training ground, though average pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Sydney
    Former Employee - Project Manager in Sydney

    I worked at Citi full-time for more than 8 years

    Pros

    * If you can get in here at the beginning of your career, then you will learn a lot as they have some of the best product, marketing, and operational processes along with financial discipline that I have experienced in my career to date.
    * As things happen at light-speed at Citi, sideward promotions are done quickly so you can move around the different teams within a business unit quite quickly. Upward promotions are another story (see cons).

    Cons

    * Unlike other organisations, Citi is extremely tight with expenses. Everything is analysed to death before a decision (normally a "no") is made. I noticed a big pull back around the GFC, and it didn't let up many years thereafter. I believe this stifles innovation and risk taking, and unfortunately I see that Citi has gone from an innovator to a follower.
    * Middle management is too focused on protecting their own nests and fighting for the top promotions when they come up from time-to-time.
    * The overall culture in the bank is dog-eat-dog -- people are generally so overworked and competitive that they aren't willing nor have the time to help you...and why would they help a competitor for a future promotion that they're going after?!
    * The pay is really average compared to the big 2/4 - like I said, really great place to learn but terrible if you want to get financially recognised for your experience.
    * Overall, there seems to be a lack of cohesiveness with the strategy of the consumer bank -- do we just focus on the Credit Cards business which is a cash cow, or should we actually become a proper bank and accept deposits and write mortgages? The branch network is orientated towards Asian investors, and sends a mixed message.

    Advice to ManagementAdvice

    Get rid of the middle managers that are just there to protect their nest, start loosening the purse strings and spend some money to become innovative again, and work out what kind of bank do you want to be (just cards, Asian investors, or a general retail bank?).

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great believer in Work-Life Balance. Encouraging towards women.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Infrastructure Tech Analyst  in  Sydney
    Former Employee - Infrastructure Tech Analyst in Sydney

    I worked at Citi full-time for more than 10 years

    Pros

    Trains it's employees to be politically correct.

    Cons

    The organization is bit lax towards discipline.

    Advice to ManagementAdvice

    Do introduce 360 degree performance review. Managers get away by only managing upwards.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    SVP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citi

    Pros

    global exposure, good inhouse technology

    Cons

    long hours, as global late and early conference calls

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Senior product manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citi

    Pros

    Flexibility / work options, regional and global opportunities

    Cons

    Long hours, too little staff trying to do too many things

  11.  

    Great in the beginning, horrible towards the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Sydney
    Former Employee - Administrative Assistant in Sydney

    I worked at Citi full-time for more than a year

    Pros

    - Some friendly staff to work with

    Cons

    -Career progression is slow. Promotion is determined by number of years in the company.
    -Hard work done is rarely recognized and rewarded.
    -In some areas, people employed purely because of friendships outside of the workplace, though that person may not be qualified.

    Advice to ManagementAdvice

    More open communication to all levels of staff.
    Employ Equal Opportunity Office to manage unfair conduct/mistreatment of staff, and provide objectivity in office conflicts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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