Citi
3.1 of 5 1,838 reviews
www.citigroup.com New York, NY 5000+ Employees

Citi Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.1 1,838 reviews

                             

69% Approve of the CEO

Citi CEO Michael Corbat

Michael Corbat

(383 ratings)

53% of employees recommend this company to a friend
1,838 Employee Reviews
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Review Highlights

Pros:
  • "Citi generally has a good work-life balance for a financial services company"
    in 151 reviews
  • "Allowed to work from home at least three times a week, was given praise for work from upper management"
    in 66 reviews
Cons:
  • "Very long hours, poor work life balance, some people can be very difficult to deal with"
    in 73 reviews
  • "Senior management not always coherent on message and lacking on strong leadership"
    in 86 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

 

Great training ground, though average pay

Project Manager (Former Employee)
Sydney

I worked at Citi full-time for more than 8 years

Pros* If you can get in here at the beginning of your career, then you will learn a lot as they have some of the best product, marketing, and operational processes along with financial discipline that I have experienced in my career to date.
* As things happen at light-speed at Citi, sideward promotions are done quickly so you can move around the different teams within a business unit quite quickly. Upward promotions are another story (see cons).

Cons* Unlike other organisations, Citi is extremely tight with expenses. Everything is analysed to death before a decision (normally a "no") is made. I noticed a big pull back around the GFC, and it didn't let up many years thereafter. I believe this stifles innovation and risk taking, and unfortunately I see that Citi has gone from an innovator to a follower.
* Middle management is too focused on protecting their own nests and fighting for the top promotions when they come up from time-to-time.
* The overall culture in the bank is dog-eat-dog -- people are generally so overworked and competitive that they aren't willing nor have the time to help you...and why would they help a competitor for a future promotion that they're going after?!
* The pay is really average compared to the big 2/4 - like I said, really great place to learn but terrible if you want to get financially recognised for your experience.
* Overall, there seems to be a lack of cohesiveness with the strategy of the consumer bank -- do we just focus on the Credit Cards business which is a cash cow, or should we actually become a proper bank and accept deposits and write mortgages? The branch network is orientated towards Asian investors, and sends a mixed message.

Advice to Senior ManagementGet rid of the middle managers that are just there to protect their nest, start loosening the purse strings and spend some money to become innovative again, and work out what kind of bank do you want to be (just cards, Asian investors, or a general retail bank?).

Yes, I would recommend this company to a friend

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SVP

Anonymous Employee (Current Employee)

I have been working at Citi

Prosglobal exposure, good inhouse technology

Conslong hours, as global late and early conference calls

Yes, I would recommend this company to a friend

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Great in the beginning, horrible towards the end.

Administrative Assistant (Former Employee)
Sydney

I worked at Citi full-time for more than a year

Pros- Some friendly staff to work with

Cons-Career progression is slow. Promotion is determined by number of years in the company.
-Hard work done is rarely recognized and rewarded.
-In some areas, people employed purely because of friendships outside of the workplace, though that person may not be qualified.

Advice to Senior ManagementMore open communication to all levels of staff.
Employ Equal Opportunity Office to manage unfair conduct/mistreatment of staff, and provide objectivity in office conflicts.

No, I would not recommend this company to a friend

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Senior product manager

Anonymous Employee (Current Employee)

I have been working at Citi

ProsFlexibility / work options, regional and global opportunities

ConsLong hours, too little staff trying to do too many things

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xxx

Project Manager (Former Employee)
Sydney

I worked at Citi full-time for more than a year

ProsBig group, well established system (but 80's technology)
Better risk control after GFC.

Conslooking for short term profit.
poor management and business direction.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Citi is a dynamic organisation

Vice President (Current Employee)
Sydney

I have been working at Citi

ProsGlobal Presence, although international focus has moved to Asiapac

ConsRegional Directives drive the organisation

Advice to Senior ManagementCiti has changed over the years, for better or worse undecided.

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Always on a rush

Credit Analyst (Current Employee)
Sydney

I have been working at Citi

ProsExposure, thrown in the deep end from the beginning

ConsAlways on a rush, need more design, operational budget and thinking time.

Advice to Senior ManagementThink, plan, execute, Rather than simply exxecuting.

No, I would not recommend this company to a friend

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GOod

Anonymous Employee (Current Employee)
Sydney

I have been working at Citi

ProsIt's a good working environment and the salary is good too. Good prospect as well as wonderful leaders in the company.

ConsIt is a very competitive company as it is a major bank around the world. Can be a little stressful at times.

Advice to Senior ManagementSo far so good. Everything is pleasant. If there's any room for improvement,
I will definitely put up a survey.

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Want a mediocre approach to life?

Anonymous Employee (Current Employee)
Sydney

I have been working at Citi

ProsNot really challenged - if you want a run of the mill cruisy environment where mediocrity and sycophancy are tacitly encouraged then this place is for you.

ConsCulture of suspicion, tall poppy syndrome, perpetuation of mediocrity

Advice to Senior ManagementGet better middle managers

No, I would not recommend this company to a friend

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very good.

Assistant Manager (Current Employee)
Bangalore (India)

I have been working at Citi full-time for more than 3 years

ProsSalaries are good, Office Culture one of the better ones, good flexibility of work including no in and out times etc.

ConsVery aggressive organization, work is not as diversified as consultancies, low on travelling - so not good for people who look for that.

Advice to Senior ManagementShould be a more meritocratic organization - neutral teams should be set up to gauge excellence at all levels so that rewards are less based on opinions and perceptions of a few people alone.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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