Claire's Stores

  www.clairestores.com
  www.clairestores.com

Claire's Stores Reviews

Updated 11 December 2014
Updated 11 December 2014
341 Reviews
2.4
341 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
78 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 36 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Store Manager

    Former Employee - Store Manager in Dearborn, MI (US)
    Former Employee - Store Manager in Dearborn, MI (US)

    I worked at Claire's Stores full-time (more than 3 years)

    Pros

    Flexible scheduling while I was in college.

    Cons

    Compensation was on par with others, but promotions were tough to come by.

  2.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Florence, KY (US)
    Current Employee - Assistant Manager in Florence, KY (US)

    I have been working at Claire's Stores full-time (more than an year)

    Pros

    50% discount
    if you like piercings then piercings others is fun

    Cons

    work long hours alone
    company breaks state law and dosent give breaks to people who work 8 hours every day

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Love the customers and the discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Sierra Vista, AZ (US)
    Former Employee - Store Manager in Sierra Vista, AZ (US)

    I worked at Claire's Stores full-time (more than an year)

    Pros

    Working with the customers is the greatest part of this job. Watching the little ones smile after they get their ears pierced or an adult so excited that they found the perfect item to go with their outfit. The discount is amazing.

    Cons

    Work-life balance is very lacking here. Upper management yells at the employees on the floor in front of customers and never praised you for what you did right just criticized you for what you didn't do. Never taking into consideration that there are not enough hours to bring in additional people with the work load you have. The POG was ridiculous! 4 hours and 3 people to complete an entire wall shift is not enough.

    Advice to ManagementAdvice

    Get in the stores and work them do not assume that our employees are not doing anything. If the DM's wold be more involved then just coming to the store once every 6 months they might see the economic shifts that are causing decreases. And if you build your team up instead of tearing them down, dropping morale into the toilet, you might see better results as well. Lastly you should make sure that all policies and procedures are followed uniformly instead of just when you feel like it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    I was a third key.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    Helping young girls with accessories for prom and homecoming is very satisfying.

    Cons

    Black Friday sucks!!!! And can get quite boring at times

  6.  

    Decent experience. Terrible DM.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key/Assistant Manager
    Former Employee - Third Key/Assistant Manager

    I worked at Claire's Stores part-time (less than an year)

    Pros

    Pay was above average, because I had some experience.
    3rd key is the best job, you have more responsibility but you are either opening or closing.
    Scheduling was wonderful, our manager was excellent at meeting everyone's needs.

    Cons

    DM pushed store managers too hard.
    We had to do all inventory large or small, ourselves which meant HOURS overnight twice a year!
    401K package was pretty terrible.

    Advice to ManagementAdvice

    Fire associates who make the working environment unmanageable! We had a terrible 3rd key who was promoted by an ex store manager but our manager was too afraid to get rid of her since she complained A LOT to our DM, because she thought she knew it all. My store has since closed and she moved on, thankfully, she was a terror to work with.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    okay

    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    had a quick interview. they really do check reference and your jobs.

    Cons

    the pay sucks. it slow

    Doesn't Recommend
  8.  

    ok job to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores full-time (more than 3 years)

    Pros

    discount co workers customer bonus prize for to top store for the most part easy work

    Cons

    pay rate, upper mang. sucked somewhat disrepectful long hours had to remodel store twice one

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    n/a

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Claire's Stores

    Pros

    Great employee discount on merchandise.

    Cons

    You have to work alone most of the time.

  10.  

    First Retail Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key Holder in Mason, OH (US)
    Former Employee - Third Key Holder in Mason, OH (US)

    I worked at Claire's Stores part-time (more than an year)

    Pros

    It is a small store, so it is easy to become familiar with all the products. The ear piercing was fun to do once I got over being nervous about the selling aspect of it. My manager worked with my school schedule really well and my hours were always good.

    Cons

    Not enough employees if you need to take a day off or switch with someone. There was a period of time where our district manager made us stay open 15 minutes later every night because the company wasn't doing well.

    Advice to ManagementAdvice

    You shouldn't put all the blame on your employees, if the company is struggling then figure it out yourselves.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Absolutely appalling! Appalling treatment of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cwmbran, Wales (UK)
    Former Employee - Sales Associate in Cwmbran, Wales (UK)

    I worked at Claire's Stores

    Pros

    50% discount but the products are cheap and nasty

    Cons

    Expected to drop everything to work extra hours, extremely difficult to get any time off, days off change at a few hours notice, dress to sell is gross - socks I had to wear for Christmas went back out to customers, extremely unhygienic and revolting. Training isn't sufficent. Appalling attitude towards staff.

    Advice to ManagementAdvice

    Get your act together, this is the 21st century and staff are treated with no respect whatsoever, I was bullied and victimised in the work place and left very stressed and upset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

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