Glassdoor is your free inside look at Comcast reviews and ratings - including employee satisfaction and approval ratings for Comcast CEO Brian L. Roberts. All 1,094 reviews are posted anonymously by Comcast employees.
75% of the CEO
Brian L. Roberts
I have been working at Comcast full-time for more than 8 years
Pros – Never bored, always have new things to learn, challenging work. Many outlets to voice concerns. Company provides many tools to get work done. Finest, if not the best, benefits plan.
Cons – Appears to be very hard to get promoted to HQ or visible division leadership role if you are not a minority,
Advice to Senior Management – Don't just act like you are listening to us, act!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-12 19:19 PDT
I have been working at Comcast full-time
Pros – Benefits are awesome plus commision
Cons – I don't have any cons to tell
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-13 16:57 PDT
I worked at Comcast full-time for more than 10 years
Pros – great benefits decent schedule, and free cable and internet service.
Cons – some management issues that need to be addressed
Advice to Senior Management – try to remember when you were a technician and go from there
Yes, I would recommend this company to a friend
2013-06-12 19:12 PDT
I have been working at Comcast full-time for more than 7 years
Pros – 1) Benefits (who can argue with free cable!)
2) Work-life balance
3) Constantly working on new products and services.
Cons – Being such a big company makes having standard processes very difficult, especially given the history of how the company grew over time through acquisitions.
Need to do a better job with customer service.
Advice to Senior Management – Spend the money on standardizing major systems (e.g., billers) to enable all areas to follow similar processes.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-09 11:19 PDT
1 person found this helpful
I worked at Comcast full-time for more than a year
Pros – Great benefits, pay is on par in the sales department, and they make sure that you've got a happy work environment. Would love to go back. Always helpful in the community, especially on Comcast cares day, just a great company to work for.
Cons – It's a massive company, so at times you can feel like your input is less than listened to. At times, we had a bad reputation, though I felt that was unfairly deserved.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-29 10:33 PDT
2 people found this helpful
I have been working at Comcast full-time for more than a year
Pros – The opportunity is there to make good money but it is difficult. Benefits are top notch. Great coworkers. A ton of time off.
Cons – They claim you can make 65,000 but im probably closer to only hitting 30,000. Hours can be a problem they want us to work from 10-8 five days a week. The everyday knocking wares on you mentally.
Advice to Senior Management – Adjust quotas for different areas. Help struggling employees.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-20 23:13 PDT
1 person found this helpful
I worked at Comcast full-time for more than 8 years
Pros – A lot opportunities to do great stuff.
Cons – Watch your back, and around.
Advice to Senior Management – Watch for real talents, not just smooth talkers.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-22 19:34 PDT
I worked at Comcast full-time for more than 10 years
Pros – Great people. Dynamic environment. Never a dull moment.
Cons – Changes are constant and employees are expected to turn on a dime remembering intricate details. More planning is often desired to ensure we have all we need for successful execution on initiatives, unfortunately planning time is not often afforded.
Advice to Senior Management – Make sure that you more thoroughly plan out initiatives, along with fall back plans, and contingencies. Be sure all ducks are in a row before executing rather than a we'll-deal-with-that-when-we-get-to-it approach. This will go a long way in ensuring employees and customer confidence.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-30 15:55 PDT
I have been working at Comcast full-time for more than 7 years
Pros – Free cable and internet service
Cons – Long hours and hard work with little to no recognition
Advice to Senior Management – Allow people to advance easier
Yes, I would recommend this company to a friend
2013-05-29 19:58 PDT
I have been working at Comcast full-time for more than 7 years
Pros – Very Strong bennies, good co workers and lower management is pretty solid
Cons – low pay compared to smaller tech firms
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-24 16:30 PDT
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No thanks – I'll just look around