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Comcast
3.1 of 5 1,094 reviews
www.comcast.com Philadelphia, PA 5000+ Employees

Comcast Reviews

Updated Jun 16, 2013
All Employees Current Employees Only

3.1 1,094 reviews

                             

75% Approve of the CEO

Comcast Chairman and CEO Brian L. Roberts

Brian L. Roberts

(517 ratings)

57% of employees recommend this company to a friend
1,094 Employee Reviews
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  • Approves of CEO

 

Customer Service Supervisor

Supervisor (Current Employee)
New York, NY (US)

I have been working at Comcast full-time for more than 8 years

ProsNever bored, always have new things to learn, challenging work. Many outlets to voice concerns. Company provides many tools to get work done. Finest, if not the best, benefits plan.

ConsAppears to be very hard to get promoted to HQ or visible division leadership role if you are not a minority,

Advice to Senior ManagementDon't just act like you are listening to us, act!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Cae

Anonymous Employee (Current Employee)

I have been working at Comcast full-time

ProsBenefits are awesome plus commision

ConsI don't have any cons to tell

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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very good experience

Maintenance Technician (Former Employee)
Sterling Heights, MI (US)

I worked at Comcast full-time for more than 10 years

Prosgreat benefits decent schedule, and free cable and internet service.

Conssome management issues that need to be addressed

Advice to Senior Managementtry to remember when you were a technician and go from there

Yes, I would recommend this company to a friend

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A great place to build a career!

Manager (Current Employee)
Philadelphia, PA (US)

I have been working at Comcast full-time for more than 7 years

Pros1) Benefits (who can argue with free cable!)
2) Work-life balance
3) Constantly working on new products and services.

ConsBeing such a big company makes having standard processes very difficult, especially given the history of how the company grew over time through acquisitions.
Need to do a better job with customer service.

Advice to Senior ManagementSpend the money on standardizing major systems (e.g., billers) to enable all areas to follow similar processes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Love the company, top to bottom. Great place to work

Sales and Service Representative (Former Employee)
Denver, CO (US)

I worked at Comcast full-time for more than a year

ProsGreat benefits, pay is on par in the sales department, and they make sure that you've got a happy work environment. Would love to go back. Always helpful in the community, especially on Comcast cares day, just a great company to work for.

ConsIt's a massive company, so at times you can feel like your input is less than listened to. At times, we had a bad reputation, though I felt that was unfairly deserved.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Ok job base pay needs to be higher.

Direct Sales Representative (Current Employee)
Albuquerque, NM (US)

I have been working at Comcast full-time for more than a year

ProsThe opportunity is there to make good money but it is difficult. Benefits are top notch. Great coworkers. A ton of time off.

ConsThey claim you can make 65,000 but im probably closer to only hitting 30,000. Hours can be a problem they want us to work from 10-8 five days a week. The everyday knocking wares on you mentally.

Advice to Senior ManagementAdjust quotas for different areas. Help struggling employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Great company to work for

Vice President (Former Employee)
Philadelphia, PA (US)

I worked at Comcast full-time for more than 8 years

ProsA lot opportunities to do great stuff.

ConsWatch your back, and around.

Advice to Senior ManagementWatch for real talents, not just smooth talkers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Long-time employee

Retention Manager (Former Employee)
Tinley Park, IL (US)

I worked at Comcast full-time for more than 10 years

ProsGreat people. Dynamic environment. Never a dull moment.

ConsChanges are constant and employees are expected to turn on a dime remembering intricate details. More planning is often desired to ensure we have all we need for successful execution on initiatives, unfortunately planning time is not often afforded.

Advice to Senior ManagementMake sure that you more thoroughly plan out initiatives, along with fall back plans, and contingencies. Be sure all ducks are in a row before executing rather than a we'll-deal-with-that-when-we-get-to-it approach. This will go a long way in ensuring employees and customer confidence.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good job

Communications Technician (Current Employee)

I have been working at Comcast full-time for more than 7 years

ProsFree cable and internet service

ConsLong hours and hard work with little to no recognition

Advice to Senior ManagementAllow people to advance easier

Yes, I would recommend this company to a friend

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IP tech 3 Business

IP Tech III (Current Employee)
Denver, CO (US)

I have been working at Comcast full-time for more than 7 years

ProsVery Strong bennies, good co workers and lower management is pretty solid

Conslow pay compared to smaller tech firms

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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