Compass Group Reviews

Updated 22 August 2014
Updated 22 August 2014
104 Reviews

2.8
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group CEO Richard Cousins
Richard Cousins
4 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Best work environment and professionally qualified staff in my team makes me very comfortable to work with (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Marred by a few bad apples

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources & Migration Advisor  in  Sydney
    Current Employee - Human Resources & Migration Advisor in Sydney

    I have been working at Compass Group full-time for more than 3 years

    Pros

    - Some good people
    - Great focus on development opportunities

    Cons

    - Very antiquated towards social networks
    - No personal music allowed in an open office environment? (How did I keep my sanity?!)
    - Too many objectives
    - Unwillingness to change some processes due to ties to UK
    - Corporate staff hardly get acknowledged (as opposed to front-line staff)

    Advice to ManagementAdvice

    Please relax some rules, or better yet, get rid of rules that make no sense. Blocking Facebook? Advising against using personal MP3 players

    Doesn't Recommend
    Negative Outlook
  2.  

    Under Payed & 2 faced boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook/Catering Assistant  in  Ballarat
    Current Employee - Cook/Catering Assistant in Ballarat

    I have been working at Compass Group part-time for less than a year

    Pros

    As a chef it is great to not work 70-75 a week & have a life.Very easy work

    Cons

    Manager that lied about my pay rate.Never pays me for the hours I do when i'm the only 1 that does the major cleaning

    Advice to ManagementAdvice

    a very 1 sided manager that payes the woman for hours they arn't there yet wont pay a cent for hours I stay back to clean the filth from others that never clean properly..Filled in for a canteen manager for 6 weeks were I did all ordering,cooking,cleaning & menu ideas & was not payed for that rol,witch I will be chacing up back pay for..As a global company I think I think being scamed out of a few hundred dollars is discusting,aspecialy when u am beinh paid $4 an hour less than I signed a contranct for

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Sweatshop work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility  in  Geraldton
    Current Employee - Utility in Geraldton

    I have been working at Compass Group full-time for more than a year

    Pros

    Impossible to get fired.
    Slackers get rewarded
    The bigger bully you are the more you'll succeed and move up in the chain of command.
    One way to get into FIFO work

    Cons

    Not paid properly
    All lower to senior managers treat you like cannon fodder
    All managers prefer to backstab you instead of acting professional and treating your claim or problem
    Intentions are to please client only at the cost of staff
    Extreme high turn over which says alot.

    Managers will always pick your clients side no matter what the argument or the story is the client will win hands down.

    Managers will always get special treatment (free beer, food, frequent flyer points etc)

    Managers get all the credit, managers work less hours than workers.

    Advice to ManagementAdvice

    Needs a change in the entire system

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    St Kilda, a dire place where people go to kill their career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Worker  in  Saint Kilda, South Australia
    Current Employee - Worker in Saint Kilda, South Australia

    I have been working at Compass Group full-time for more than 5 years

    Pros

    To be honest, the only plus side of working for the Compass Group on St Kilda, is that it is based in a World Heritage Site.

    Cons

    - Took me 3 years to receive PPE.
    - Managers steal from the client, customers and own staff. When reported, you are told to wind your neck in. I hope the managers continue to steal from the company, as I sure as hell won't report it.
    - Work an illegal shift pattern of 29 days in a row.
    - Poverty line wages.
    - No respect either from the company or from the client.
    - Ridiculous expectations. Cleaners are expected to clean a very large building in part time hours and get nothing but a hard time for doing so, despite often going out of their way and doing more than their contracted hours for no additional pay.
    - Management is useless. Kilda managers have absolutely no clue. One can't use a computer (and his work is computer based) and the other is constantly asleep.
    - Daily allowances have been complained about for many years and we still have not received any response from the contract manager.
    - Fruit and veg received is of very poor quality. There is no quality control on Benbecula before this stock is shipped out.
    - Client is a bully, and ESS will not stand up for staff against constant bully-boy tactics, instead using their own against staff in order to stay favourable with the client.
    - Contract manager hired own wife in an important role and hires his children to work all the overtime hours. None of these hours or jobs have ever been advertised.
    - Think they have full control over your life, even outside of work. One staff member threatened with suspension if they did not attend a disciplinary hearing outside of my working hours (on something they were cleared of).
    - There is zero health and safety training. Staff work with helicopters and maritime radios with zero training.
    - There are no opportunities for career advancement unless you're a yes man. Unfortunately, these yes men are the clueless people with no ideas for how to strategically enhance the business and opportunities.
    - Staff are poorly utilised. People who can't use a computer and have no personal skills are in management, those with some level of intellect are instantly bored by the non-challenging pathetic work they are asked to do without any respect.

    Everyone is looking for another job. We like to refer to ourselves as third world employees who have done no wrong in life but can't get a break.

    Advice to ManagementAdvice

    Treat your staff with respect. Try and actually find out what is actually going on at some of your contracts.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    I would give them not even a single star if I could....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group part-time for more than 3 years

    Pros

    The site I worked at was a fantastic location!

    Cons

    Compass is nothing but bullys training bullys! I complained after enduring months of bullying from my manager and upper managment did nothing about it! Instead they took me into an office and used intimidation tactics to try and make me back down....unlucky for them I refuse to back down

    Advice to ManagementAdvice

    If you want to hold on to your good staff then stop treating them so badly. Respect goes both ways! Right now I don't know how you people sleep at night. I would never sell my morals or humanity for a company car and a pay raise.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Excellent Company, Excellent People...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef  in  Perth, Western Australia
    Current Employee - Chef in Perth, Western Australia

    I have been working at Compass Group full-time for more than a year

    Pros

    A company that takes care of their employees and sees their rights to the rank and file.

    Cons

    None that comes to Mind...

    Advice to ManagementAdvice

    Keep up the good work...

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company, but frequent lay offs to adjust to school calendar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Cashier  in  New York, NY (US)
    Current Employee - Retail Cashier in New York, NY (US)

    I have been working at Compass Group full-time for more than 5 years

    Pros

    Managers were very flexible and understanding. Provided a professional atmosphere.

    Cons

    Frequent lay offs during the year since I worked on a school campus.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Once upon a time I was happy with my job.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Assistant
    Current Employee - Catering Assistant

    I have been working at Compass Group part-time for more than 10 years

    Pros

    My colleagues are brilliant, we work together as a tight knit team.

    Cons

    Head office have absolutely no idea about actually working on the front line, they come across that they don't care. We have a new manager who couldn't organise anything, we carry him do much he may aswell not be there.

    Advice to ManagementAdvice

    Be fair on your employees and tell other managers, especially the hub leaders not to go around thinking they are better than anyone else, because they are not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Food should be about food and people, not just money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Unit Leader
    Former Employee - Food Unit Leader

    I worked at Compass Group full-time for more than 5 years

    Pros

    I don't have much good to say, my time with Compass Group was not pleasant.

    Cons

    More focus on cost and appearance (more like cheap set dressing) than on product and service. Poor communication, mediocre benefits, scarce career development opportunities, and inconsistent pay scale. They also appear to walk all over their "partners" when they can get away with it.

    Advice to ManagementAdvice

    Trust those you gave responsibility to and listen to them, but verify what they are saying. Take the time and work with them to see the issues they deal with on a day-to-day basis.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group full-time for more than a year

    Pros

    25 days PTO and higher than avaerage salaries

    Cons

    Hours of operation intrude on quality of my life

    Advice to ManagementAdvice

    Company growth has slowed down since the beginning creating less opportunity for growth in my area

    Recommends
    Neutral Outlook
    No opinion of CEO

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