Compass Group

  www.compass-group.com
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Compass Group Reviews

Updated Jul 21, 2014
Compass Group – UK – “EY Top Chefs”

Compass Group – UK – “EY Top Chefs”
All Employees Current Employees Only

2.9 97 reviews

0% Approve of the CEO

Compass Group CEO Richard Cousins

Richard Cousins

(1 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Best work environment and professionally qualified staff in my team makes me very comfortable to work with (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights
97 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Quiet but not career opportunity

    Customer Service Assistant (Current Employee) London, England (UK)

    ProsSafe working place, good standard

    Consno bonus, no career, a lot a flexibility's request

    Advice to Senior ManagementBetter shift organization and encourage the services through bonuses

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    good place to work

    General Food Service Worker (Current Employee) Edinboro, PA (US)

    Prosnice people to work for, when you leave work you are tired if you are older, we have nice benefits. they are willing to work with you if there is a problem or a family emergency,

    Consif you don't suck up to management, you don't get away with things, we don't get overtime usually training is one day and people who smoke, get more breaks than the ones that don't,

    Advice to Senior Managementthe only thing i have to say is that the older generation are hard workers, they have alot of knowledge respect them and have the younger ones learn from them if they want to respect their jobs, working is hard and nobody said it is easy,

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good company to work for if can meet targets

    Anonymous Employee (Former Employee)

    ProsLarge company with many opportunities for growth and advancement.

    ConsEither meet targets and expectations or you will be replaced.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    It was a very fun and educational experience.

    Graphic Designer (Former Employee) Charlotte, NC (US)

    ProsThe people were very helpful and nice, you were given clear expectations and directions on what to do.

    ConsNone really, it was a joy

    Advice to Senior ManagementJust continue to do what you do

    Yes, I would recommend this company to a friend

     

    Compass group--Toronto

    Anonymous Employee (Former Employee)

    Pros-pay is minimum wage in the beginning but you get raises
    -meals are discounted
    -fast paced environment
    -there is paid training

    Cons-the environment can get really busy; may be pressed for time
    -supervisors may rush you
    -time for breaks are short

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Overall, it is worth working here to have a good experience of warehouse processes.

    Anonymous Employee (Current Employee)

    ProsGood procurement/warehousing techniques are implemented

    ConsRotation working schedule, sometimes you think it is good, sometimes bad.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Terrible job - mixture of a leech and slave-camp company that are present from where I come from... (Eastern Europe)

    Customer Service Assistant (Former Employee) Cambridge, East of England, England (UK)

    Pros- great team, we helped each other to survie from one day to another
    - money on time
    - usually two days off per week
    - learned some new skills (barista)

    Cons- minimal wage: we spend many hours of private time on online courses which were ment to be paid but never were, the same was with ridiculous raise (20p per hour) which was denied from us even if all of us met the requirements for it.
    - unfair treatment: new workers got better contracts and wages than us although we still had to train them to do the job!
    - no salary while being sick, zero benefits at work: we were denied to drink or eat food from the place I worked cause the company was saving money on us - they explained it was due to the fact we were a franchise belonging to compass group / medirest and had different policy.
    - huge rotation of staff due to horrible working conditions (in the last 3 weeks I worked 6 people quit, during the half a year I worked more than 30)
    - never enough staff so a small and weaken team had to deal with workload which should be spread among higher amount of staff members (people rather pretended to be sick not earning the money than come to work)
    - poor managment, breaking law: demanding doctors sick note after 2 days of work, sometimes fisnishing shift at 10pm and starting for example 6-7am next day, skipping money check with newly open tills to save time, overal inhuman treatment and expectations (not from supervisors as they were in same bad situation as us, but from head office)
    - it often happened that the "office" paid less hours than you actually worked, even if I counted hours myself they always found a magic way to pay less, so after some time I just stopped counting them as it was useless
    - poor hygiene of workplace, it was clean and everything was working great only during audit days - and it is a hospital!
    - constant problems that were slowing down our work: broken sinks, broken fridges, ice blenders etc.
    - fussy customers: most of them were angry at quality of service and its speed - basicly caused by reasons mentioned above. (There is always a queue of 10-20 people)
    - stupid ideas of how to improve our work presented by big bosses - they only know work from the "sitting in the office" perspective trying to implement some ideas which are totally useless. Few days of observation would be better than creating some solutions from the air...
    - no extra money if you work on weekends or holiday, very poor holiday payment
    - slim chances of progression and zero financial or at least mental motivation to do so.
    - unreachable targets as a part of money saving strategies
    - zero work/income stability as the company used to cut hours or not employ new members off staff to squize as much work from current employees as possible. Only when they reached a dangerously low amount of staff they threw some job adverts to fill up some of the holes.
    - very poor training, sometimes non-existing due to shortage of staff
    - frustrating as you see either your supervisors or collegues to burst out crying occasionally when they cannot cope with a given situation ( manage shift with 2 staff members while there should be 5 or 6 of them as we serve easily over 1000 customers daily)

    Advice to Senior ManagementJust go and work as one of us for a week you will see...
    Maybe try to be a human instead of seeing us only as a tool to create revenue. Even tools break if you dont care about them eventually...
    Worked at Costa, Addenbrookes Hospital, Cambridge.

    Worked full time hours on zero-hour contract as a salesman/barista/kitchen porter for half a year there and staff members already called me veteran which explains it all... Costa as a company may be a nice play to work, but the franchise I worked for just brings the shame to this coffee shop brand. I pity all the good, honest and hardworking people who are still there...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Major use of government unemployment systems to round out seasonal contract employment at mostly minimum wage jobs

    Human Resources and Administration Assistant (Former Employee) Montreal, QC (Canada)

    ProsCannot think of any, sorry!

    ConsHire manly new immigrants at min wage and expect the world from them for nothing in return

    Advice to Senior ManagementCannot give advice to a company with a use them and lose them mentality, sorry

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Highly Political and Self Important Working Environment Stuck in the Past

    Anonymous Employee (Current Employee)

    ProsFor the most part, the atmosphere is one of low expectations. It's very difficult to feel like you are underachieving. Pay is decent.

    ConsEverything about this company is traditionalist. There is no sense of new ideas. Creativity is undervalued. Little to no young professionals with fresh ideas. Management is highly politicized and unwilling to compromise.

    Advice to Senior ManagementQuit the nepotism and shake up the management structure. Allow those with new ideas the chance to make them work. Stop hiring and retaining poor, complacent talent.

    No, I would not recommend this company to a friend

    1 person found this helpful  

    PROFITS BY ANY MEANS NECESSARY

    Anonymous Employee (Former Employee)

    ProsScratch cooking, No Late nights & Holidays were shared and early.

    ConsHard working Under-paid Skelton crew, Old equipment in disrepair. Unskilled or under-skilled managers. Constant threats of firing if over budget on labor or food costs. Bottom line came above Seniors we served. If you tried to speak to corporate it's a run around. Getting anything approved is a nightmare. All that matter was getting apartments filled all else is second at best.

    Advice to Senior ManagementRemember service first. If you provide quality food and housing it will speak for itself. That will be the best marketing campaign you could very pay for. Visit and work. Yeah work with those who are in daily contact with the seniors who PAY your salaries. Looking at the bottom line of a P&L will never tell you anything about the future profitability. Actually, going into the trenches will. A general cannot lead form the comfort of his office.
    Corporate is always to busy or too lazy to figure out the problem. It's a get them in and get them paying. It's unfortunate that seniors pay all this money and corporate seems to think as long as the checks come in; they're doing their jobs.

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