Compass Group

  www.compass-group.com
  www.compass-group.com
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Compass Group Reviews

Updated 14 September 2014
Updated 14 September 2014
105 Reviews
2.9
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group CEO Richard Cousins
Richard Cousins
6 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Best work environment and professionally qualified staff in my team makes me very comfortable to work with (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Regional sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Director
    Current Employee - Regional Sales Director

    I have been working at Compass Group full-time

    Pros

    You are provided with a company vehicle and gas card. The pay and commissions are very good.

    Cons

    The operations department is very hard to work with. They have too much to do. Your emails are not answered for days. We are taught to use a sales funnel process to sell. We also use the disc profiling process to sell. There is so much admin work that it is hard to keep up. You work all the time

    Advice to ManagementAdvice

    The training on systems used needs to be improved. There is lots of training on the sales funnel process but you get lost in the ROI's and all the other paper work involved.

    Doesn't Recommend
    Neutral Outlook
  2.  

    too many lazy chefs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Kitchen Porter  in  Kenilworth, England (UK)
    Former Employee - Kitchen Porter in Kenilworth, England (UK)

    I worked at Compass Group part-time for more than a year

    Pros

    Good rates of pay,good working hours,nice clean place to work

    Cons

    Lazy chefs ,spend to much time sitting down drinking tea and coffee,slating fellow workers while not contributing to the working team,love nothing better than creeping round management and talking a good game,while they are talking they are not working,laziest people in the whole company,waitress are the best workers along with the manager.

    Advice to ManagementAdvice

    Best Manager in Compass,on the Agco site,Stoneleigh abbey park ,Coventry Warwickshire,her name is Jo Nicklin,one of the best managers i have ever worked for,first class attitude,very professional to both staff and customers alike,pleasant manner,brilliant outlook,friendly person,brilliant worker never stops,great team player and team builder,always clean and tidy and smiling ,never allowed to do her job properly ,always being belittled by chefs and does not receive the support from senior management or area managers,does not get the recondition she deserves ,she will go far in Compass if she is allowed to,and does not get chefs putting major obstacles in her way making it very difficult.She is superb,wonderful,and one of the nicest girls you will ever come across 10 out 10 for me,as a former employee i will miss her massively She is amazing the way she is,look after her.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Once upon a time I was happy with my job.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Assistant
    Current Employee - Catering Assistant

    I have been working at Compass Group part-time for more than 10 years

    Pros

    My colleagues are brilliant, we work together as a tight knit team.

    Cons

    Head office have absolutely no idea about actually working on the front line, they come across that they don't care. We have a new manager who couldn't organise anything, we carry him do much he may aswell not be there.

    Advice to ManagementAdvice

    Be fair on your employees and tell other managers, especially the hub leaders not to go around thinking they are better than anyone else, because they are not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great company, but frequent lay offs to adjust to school calendar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Cashier  in  New York, NY (US)
    Current Employee - Retail Cashier in New York, NY (US)

    I have been working at Compass Group full-time for more than 5 years

    Pros

    Managers were very flexible and understanding. Provided a professional atmosphere.

    Cons

    Frequent lay offs during the year since I worked on a school campus.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Food should be about food and people, not just money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Unit Leader
    Former Employee - Food Unit Leader

    I worked at Compass Group full-time for more than 5 years

    Pros

    I don't have much good to say, my time with Compass Group was not pleasant.

    Cons

    More focus on cost and appearance (more like cheap set dressing) than on product and service. Poor communication, mediocre benefits, scarce career development opportunities, and inconsistent pay scale. They also appear to walk all over their "partners" when they can get away with it.

    Advice to ManagementAdvice

    Trust those you gave responsibility to and listen to them, but verify what they are saying. Take the time and work with them to see the issues they deal with on a day-to-day basis.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    Poor managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cleaner  in  Haverfordwest, Wales (UK)
    Current Employee - Cleaner in Haverfordwest, Wales (UK)

    I have been working at Compass Group part-time for more than 3 years

    Pros

    Good supervisor. Fun crew to work with all 3 of them

    Cons

    Low pay, no pay rise now since 2010, wanting too much to be done in the time limit given normal clean is two hours but yet if done right would take 2 hours 30 mins. Not enough hours so run on skeleton crew so if some one is sick or on holiday no one to cover them since been there they have cut 100 hours a month just for pure profit for who could I guess

    Advice to ManagementAdvice

    Up the hours, if you say your coming down come down, put uniform on different budget instead of cleaning budget ( part of icm compass group) produce ids for the staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group full-time for more than a year

    Pros

    25 days PTO and higher than avaerage salaries

    Cons

    Hours of operation intrude on quality of my life

    Advice to ManagementAdvice

    Company growth has slowed down since the beginning creating less opportunity for growth in my area

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Food prep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Assistant  in  Little Rock, AR (US)
    Former Employee - Food Service Assistant in Little Rock, AR (US)

    I worked at Compass Group full-time for more than a year

    Pros

    It's a good place to work, a Monday-Friday job, never late nights. Not much room to grow.

    Cons

    A lot of turn overs in this company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Fast-paced, great advancement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Training Specialist  in  Charlotte, NC (US)
    Current Employee - Regional Training Specialist in Charlotte, NC (US)

    I have been working at Compass Group full-time for more than 8 years

    Pros

    Ability to move up in ranks if you are a go-getter. Company benefits are great.

    Cons

    Work-life balance when in stressful project management crunches.

    Advice to ManagementAdvice

    Get on the show called Undercover Boss. The middle-management staff are the ones who work the hardest.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Quiet but not career opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Assistant  in  London, England (UK)
    Current Employee - Customer Service Assistant in London, England (UK)

    I have been working at Compass Group full-time for less than a year

    Pros

    Safe working place, good standard

    Cons

    no bonus, no career, a lot a flexibility's request

    Advice to ManagementAdvice

    Better shift organization and encourage the services through bonuses

    Recommends
    Neutral Outlook
    Approves of CEO

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